Sydney, New South Wales, Australia · Hybrid
Operations Specialist VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. We have an exciting opportunity to join our Customer Engagement team, we…
Skills: CRM Operations, Knowledge Base Management, Technical Documentation, SOP Development, Braze
Sydney, New South Wales, Australia · On-site
Hybrid CBD - Melbourne or Sydney Shape the future of data at an enterprise scale at Avant We are looking for an experienced Data Architect to lead and define our enterprise data architecture, playing a pivotal role in de…
Skills: Data Architecture, Data Modelling, Azure, Databricks, SQL Optimisation
Sydney, New South Wales, Australia · On-site
The Sigma Commercial Solutions Engineer believes in the power of analytics to transform organizations and uncover new data insights to increase business agility. The Sigma Solutions Engineer will act as the trusted advis…
Skills: Technical Presales, Solution Prototyping, Database Concepts, Cloud Data Warehousing, Business Intelligence
Sydney, New South Wales, Australia · On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: SaaS Sales, Enterprise Account Management, Pipeline Development, Forecasting, Solution Selling
Sydney, New South Wales, Australia · On-site
Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in public affairs, government relations, or policy advocacy. Preferred qualifications: Comprehensive knowledge of Austra…
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Sydney, New South Wales, Australia · Hybrid
We're looking for a Senior Account Executive, Acquisition to join our ANZ team focused exclusively on Digital Native Businesses (DNBs). This is one of the most exciting growth areas within MongoDB. You will work with som…
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Sydney, New South Wales, Australia · On-site
Upwind Security is a rapidly growing, innovative cybersecurity firm specializing in Cloud-Native Application Protection Platforms (CNAPP). We provide comprehensive security solutions that span the entire cloud applicatio…
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Sydney, New South Wales, Australia · Remote Solely
Overview Are you looking for an opportunity to build software and systems for some of the biggest data centers that exist in the world? The Azure Networking team is responsible for designing and building the software def…
Skills: C, C++, C#, Java, JavaScript
Sydney, New South Wales, Australia · On-site
Upwind Security is a rapidly growing, innovative cybersecurity firm specializing in Cloud-Native Application Protection Platforms (CNAPP). We provide comprehensive security solutions that span the entire cloud applicatio…
Skills: Cloud Security, DevSecOps, Solution Architecture, CNAPP, AWS
Sydney, New South Wales, Australia · On-site
Firmus Technologies Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific. Founded in Australia in 2019, our mission is to create the most effi…
Skills: Grid Connection Management, NEM Regulatory Compliance, AEMO Engagement, TNSP/DNSP Frameworks, Power System Studies
Sydney, New South Wales, Australia · Hybrid
Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform h…
Skills: Database Management, SQL, MS Excel, Data Validation, Metadata Management
Sydney, New South Wales, Australia · Hybrid
Joining NRI – Consulting Azure Integration Developer Empower Smarter Decisions. Drive Measurable Performance with NRI Ready to drive real outcomes? Join NRI and help transform how organisations connect systems and data. …
Skills: Azure Integration Services, Logic Apps, Azure Functions, Service Bus, APIM
Sydney, New South Wales, Australia · Hybrid
Joining NRI – Consulting Azure DevOps Platform Engineer Empower Smarter Delivery. Build Scalable Platforms with NRI Ready to drive real outcomes? Join NRI and help transform how organisations deliver cloud solutions. We …
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Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Integration Engineer – Data Integration Platform (Informatica and IDMC) What’s the role? As a Senior Integration Engineer, you will be responsible for designing and de…
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Sydney, New South Wales, Australia · Hybrid
About Ofload and Our Mission FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $76 billion market, yet it is ana…
Skills: Data Engineering, Data Warehousing, ETL/ELT Pipelines, Data Modelling, Schema Design
Sydney, New South Wales, Australia · Hybrid
Business Development Executive - Inside Sales Department: Sales Employment Type: Full Time Location: AUS Sydney Clarence Street Description Position Title: Business Development Executive - Inside Sales Location: Australi…
Skills: Business Development, Lead Generation, Account Management, Negotiation, Sales Presentations
Sydney, New South Wales, Australia · Hybrid
Our Purpose Datacom is dedicated to connecting people and technology to solve complex challenges and foster innovation across Australia and New Zealand. We pride ourselves on building trusted relationships and delivering…
Skills: Major Incident Management, ITIL Framework, Stakeholder Management, Incident Response, ITSM Tools
Sydney, New South Wales, Australia · Hybrid
About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more effi…
Skills: C#, .NET Core, SQL Server, JavaScript, TypeScript
Sydney, New South Wales, Australia · On-site
About the role DroneShield is seeking an Spectrum Compliance Officer to support the company’s regulatory, licensing and telecommunications compliance obligations in Australia. This role ensures that DroneShield’s product…
Skills: Spectrum Compliance, RF Systems, ACMA Regulations, Licensing Management, EMC/EME Exposure
Sydney, New South Wales, Australia · On-site
SENIOR VERBAL/CONTENT DESIGNER Work pattern: 100% Location: Sydney or Melbourne MAIN PURPOSE OF THE ROLE R/GA is seeking a hybrid Senior Verbal and Content Designer who can move confidently between brand storytelling, ve…
Skills: Brand Storytelling, Verbal Identity, Content Design, Tone Of Voice, UX Principles
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The Operations Specialist develops and maintains a centralized Knowledge Base and SOPs to enhance CRM operational efficiency. They execute tool optimizations and collaborate with the Customer Engagement team to resolve operational gaps and support escalations.
Candidates need at least 3 years of experience in operations for online customer service and 2+ years handling large-scale operational needs. Proficiency in Braze and Salesforce or comparable CRM platforms is required.
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.
The Operations Specialist works closely with the Operations Manager - Customer Engagement to develop and implement solutions that enhance the quality and efficiency of CRM operations. This role is focused on enabling the CRM function through the development and maintenance of a centralized Knowledge Base, technical documentation, and SOPs that support the team in delivering operationally efficient campaigns across global markets.
Key responsibilities will include:
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.
With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.
As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.
At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.
At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.
Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.
We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.
But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.
It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things.
If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.
Find out more at www.vgw.co
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We Love Games
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America. Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes. At VGW, one of our core values is “our players come first”. This means always striving to deliver a safe, responsible and positive player experience. To ensure we maintain a safe and respectful online community, we have developed house rules for our LinkedIn page: https://www.vgw.co/social-media-policy/
Offices: 15-17 William Street, Level 11, Perth, WA 6000, AU · 225 George St, Level 44, Sydney, New South Wales 2000, AU · Central Business District, Mdina Road, Zone 2, No. 6, Level 3, Birkirkara, CBD2010, MT
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