Raleigh, North Carolina, United States · On-site
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Technical Troubleshooting, Network Administration, Windows Server Management, Office 365, Firewall Configuration
Chicago, Illinois, United States · On-site
We’re looking for curious people who take pride in what they do and love working on a team to make great software. If we don’t currently have an open position in your area of expertise, you can fill out this form, and we…
Skills: Software Development, Web Development, Mobile Development, Desktop Development, Embedded Devices Development
Raleigh, North Carolina, United States · Hybrid
The Team + The Role Pendo's Business Development team fuels our go-to-market motion. The team is often the first point of contact for companies that may become Pendo's next customers, and it plays a critical role in buil…
Skills: Pipeline Generation, Outbound Prospecting, Cold Calling, Email Outreach, Social Selling
San Francisco, California, United States · Remote OK
$179k–$214k/yr
Sr. Technical Enablement Architect The Team + The Role Pendo tracks AI agent performance, measures adoption, and helps companies prove that their AI investments are working. Selling and delivering that capability require…
Skills: Technical Enablement, Solutions Engineering, Sales Engineering, API Integration, Data Architecture
Charlotte, North Carolina, United States · On-site
Overview At First Citizens Bank, we're seeking a strategic and execution-focused Manager, Zafin Platform to lead the delivery, governance, and ongoing optimization of the Zafin platform supporting deposit products across…
Skills: Zafin Platform, Business Systems Management, Deposit Pricing, Product Management, System Strategy
Raleigh, North Carolina, United States · Hybrid
$180k–$247k/yr
#WeAreIn for jobs that impact everyone's life. Bridging needs with innovation - where customer challenges become our next big idea. As a Lead Principal Applications Engineer PoL Definition on our Technical Marketing team…
Skills: Power Electronics, PoL Product Definition, Power Conversion Topologies, Control-Loop Design, MATLAB/Simulink
Tanner, Alabama, United States · On-site
Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpente…
Skills: Cyber-threat Monitoring, Security Operations Center (SOC), Vulnerability Management, Governance Risk and Compliance (GRC), Penetration Testing
Miami, Florida, United States · Remote OK
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and pro…
Skills: JD Edwards E1, Oracle JDE Tools, JDE Orchestrator, SQL, DevOps
Raleigh, North Carolina, United States · Remote OK
Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and …
Skills: Technical Writing, Editing, Graphical Documentation, Content Translation, Microsoft Office Suite
Raleigh, North Carolina, United States · On-site
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behin…
Skills: IT Audit, SOX Compliance, IT General Controls, Risk Advisory, COBIT
Kentwood, Michigan, United States · Hybrid
$105k–$154k/yr
Eaton’s Corporate Sector division is currently seeking a Lead Electronics Engineer. Relocation offered. This position reports to the Engineering Manager, Embedded Electronics Center of Excellence (EE CoE). The Lead Elect…
Skills: Electronics Hardware Design, Analog Circuit Design, Digital Circuit Design, Mixed-Signal Circuit Design, PCB Layout
Phoenix, Arizona, United States · On-site
Overview This role is part of the Enterprise Data organization and is primarily focused on the overarching governance and architecture of all data across the enterprise. This position leads Bank initiatives that improve …
Skills: Data Governance, Data Architecture, Data Quality, Data Warehousing, ETL Processes
Phoenix, Arizona, United States · On-site
Overview This role is part of the Enterprise Data organization and is primarily focused on the overarching governance and architecture of all data across the enterprise. This position leads Bank initiatives that improve …
Skills: Data Governance, Data Architecture, Data Quality, Data Warehousing, ETL Processes
Phoenix, Arizona, United States · On-site
Overview Leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that enhance enterprise data quality, governance, rep…
Skills: Data Warehousing, Data Governance, Data Management, Enterprise Data, SAS
Phoenix, Arizona, United States · On-site
Overview This position leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that improve enterprise data quality, g…
Skills: Enterprise Data Management, Data Governance, Data Warehousing, Data Analysis, Risk Management
Phoenix, Arizona, United States · On-site
Overview Leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data management. Directs initiatives that improve enterprise data quality, governance, rep…
Skills: Enterprise Data Management, Data Governance, Data Quality, Data Warehousing, Financial Crimes Risk Management
Raleigh, North Carolina, United States · Remote OK
$113k–$193k/yr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Python, Splunk SOAR, Cybersecurity, API Integration, GitHub
Raleigh, North Carolina, United States · Hybrid
Company Overview Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, A…
Skills: B2B Collections, Accounts Receivable, Customer Service, Credit Risk Mitigation, Billing Procedures
Raleigh, North Carolina, United States · Hybrid
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucids…
Skills: Salesforce, Microsoft Excel, Data Analysis, CRM Platforms, Process Automation
Raleigh, North Carolina, United States · On-site
At ARA, we strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support ag…
Skills: Cloud Infrastructure, Virtual Machine Provisioning, Troubleshooting, Identity Management, System Monitoring
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Provide tier one and escalated technical support to clients via various communication channels to resolve complex hardware and software issues. Lead and mentor junior technicians while coordinating with cross-functional teams to ensure seamless project execution.
Requires a Bachelor's degree or equivalent experience, with at least 3 years in a helpdesk role and 2+ years as a Network Administrator. Proficiency in Windows Server, Office 365, and various firewall technologies is essential.
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary: The Senior Technician, Managed Services provides initial, tier one technical support to customers via inbound calls, email, in-person meetings and video calling by handling inquiries and troubleshooting basic technical product-related issues. The ideal candidate is a dedicated, relentless problem solver who gathers information to identify and assess the nature of the problem under moderate supervision. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
Responsibilities:
Knowledge, Skills, and Abilities:
Experience:
Bachelor's Degree, or equivalent level of experience in related field
3 years in a helpdesk role, triaging reported issues and incidents by customers.
2+ years’ work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
Experience managing or troubleshooting all Windows desktop and Windows Server (2012-Current) versions.
Experience managing or troubleshooting with Office 365 Exchange online and Microsoft Exchange 2013-Current.
Experience with any of the following firewalls and remote access VPNs: Cisco AnyConnect, Meraki, Sonicwall, Fortinet, etc.
Experience with a ticketing system, such as ConnectWise Manage
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred
Certificates, Licenses, Registrations:
IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
With 30 years of experience as a trusted managed services provider, we're your dedicated partner in navigating the complex world of technology, so you can focus on growing your business. Our customer-centric approach ensures your success, providing tailored support services that empower your business to thrive. From strategic guidance to comprehensive managed IT support, cybersecurity to cloud services, we're here to propel your growth while delivering innovative solutions that make a lasting impact. Recognized as a Top 10 MSP on the Channel Futures MSP 501 list, we’re proud to stand among the world’s leading managed service providers, delivering excellence, innovation, and results for our clients. Technology changes constantly, but our commitment to you never does.
Offices: 414 Commerce Drive, Suite 150, Fort Washington, PA 19034, US · 401 N. Broad St., Suite 936, Philadelphia, PA 19108, US · 603 Foulk Rd., Suite 100, Wilmington, DE 19803, US · 6800 Jericho Tpke, Suite 120 W, Syosset, New York 11791, US · 650 Poydras St., Suite 1035, New Orleans, LA 70130, US
There are currently 980 open technology positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Eaton, First Citizens Bank, Red River, Truist, Hitachi Energy, among others. Browse the listings above to see every active employer.
Yes — 498 of the 980 open technology positions offer remote or hybrid work (140 remote, 358 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
