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Skills: Critical operations, Data center maintenance, Electrical systems, HVAC systems, Building management systems
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Skills: Critical operations, Data center maintenance, Electrical systems, HVAC, Building management systems
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Entry level$5.0B raised
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Full-time
401(k), Employee Stock Purchase Plan, Medical insurance, Dental insurance, Vision insurance, Employee Assistance Program
Posted 9d ago
~40 hrs/week
Responsibilities
The technician will monitor and maintain critical power, cooling, and security systems within a 24x7 data center environment. They are responsible for resolving service tickets, performing equipment inspections, and ensuring all safety procedures are strictly followed.
Requirements
Candidates should have 0-2 years of experience in critical operations or data center environments, though it is not strictly required. Applicants must possess U.S. citizenship to meet customer-contracting requirements and be capable of obtaining security clearance.
Full job description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Data Centers
Iron Mountain’s Data Centers operate a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions from single cabinets to wholesale data centers in 19 locations on three continents. Iron Mountain data centers are powered by 100% renewable energy thanks to carbon credit assistance and low PUE. As well, Green Power Pass is available to all customers. Iron Mountain offers customers the business and environmental benefits of renewable energy through unique green power contracting for data center services.
Build Your Career With Iron Mountain
The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision.
Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed.
Key Skills, Requirements and Competencies:
0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
Google sheets and google classroom.
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
Customer service mentality - we are customer obsessed.
Opportunities for overtime work will be available. Working hours are varied and nights, weekends and holidays may be required.
The ability to obtain security clearance via government or other agency background check may be required for customer support.
Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.
Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.
US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Real Estate & Facilities
Related keywords
Data CenterCritical FacilityElectricalHVACBMSChillerUPSMaintenanceSafetyTicketing SystemInfrastructureRenewable EnergyColocationSecurity ClearanceU.S. CitizenshipOperations
In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage.
How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step.
What can we unlock together?
Offices: 33 Arch St, Boston, Massachusetts 02110, US
Information ManagementDocument Management SolutionsSecure ShreddingData ProtectionArchivingEMR EnablementRecords StorageCloudScanning and DigitizingBusiness Process Management
Based on 331 listings with disclosed salaries, most technology jobs in Miami, FL pay between $63k–$240k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 1,018 open technology positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
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