Manchester, England, United Kingdom · Hybrid
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Birmingham, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · Remote OK
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Manchester, England, United Kingdom · Remote OK
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manage a portfolio of social housing customers by monitoring success criteria and driving product adoption. Collaborate with internal teams to identify upsell opportunities and execute account plans to ensure client retention.
Requires strong consultative skills and the ability to build rapport with key decision-makers. Proficiency in CRM software and a willingness to travel for client meetings and office visits are essential.
Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future.
With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.
As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.
We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.
Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!
Job Title: Customer Success Manager
Salary Range: Up to £40,000 depending on experience
Work Location: Remote - Scotland central
Hours per week: 37.5
Contract type: Permanent
Welcome to Aareon UK, part of Aareon, the leading provider of ERP software for the European property industry. Our platform supports social housing providers across the UK with the tools they need to manage repairs, assets, tenancies and compliance, helping them deliver better services to residents and run more efficient operations.
As part of Aareon's wider group, we combine the pace and focus of a specialist product team with the scale and stability of a European market leader, giving us exciting plans to grow our reach and impact across the sector.
The Role
As the Customer Success Manager for Aareon UK, you will be deeply integrated within our wider Customer Success team and rely on a data-driven, high-touch approach to customer success and expansion. You will manage a book of business and be the main point of contact for a portfolio of social housing customers. This role will be remote based in Central Scotland, supporting customers and clients in the Central Belt area.
Key Responsibilities
Essential skills and experience:
Sustainable spaces for all We are Europe's trusted provider of SaaS solutions for the property industry, leading the charge towards a digital future. Our mission Our mission is more than our work; it's our passion: connecting people, process and property, bringing the ecosystem closer together. We make digitalization a reality, helping our customers manage and sustain their properties effectively while providing superior digital experiences for everyone involved. Our commitment Embracing the industry's responsibility, we are dedicated to a more sustainable future. Our commitment encompasses environmental, economic, and social dimensions, empowered by technology that promotes affordable housing and energy efficiency for a brighter tomorrow. Eager to embark this adventure? Let’s connect!
Offices: Isaac-Fulda Allee 8, Mainz, Rhineland-Palatinate 55124, DE · 9/11 rue Jeanne Braconnier, Meudon La Forêt, 92366, FR · Cornelis Houtmanstraat 36, Emmen, Drenthe 7825 VG, NL · 36-38 Cornhill, International House, London, EC3V 3NG, GB · Calle de Albasanz, 14, Madrid, Community of Madrid 28037, ES
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