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$72k–$105k/yr
Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
You will own the end-to-end credit journey, from eligibility and application to repayment and support, while shaping the product proposition and roadmap. You will collaborate with cross-functional teams to design intuitive, transparent, and scalable credit experiences that meet global customer needs.
Requirements
The ideal candidate has strong experience designing complex product experiences, particularly in fintech or similar domains, with a focus on operational processes. You must be comfortable working with ambiguity, thinking in systems, and using data and research to inform design decisions.
Full job description
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Shape Wise’s first credit products—starting with US Business credit—and make complex borrowing, spending and repayment journeys simple, transparent and fair.
We’re on a mission to make money without borders—instant, transparent and eventually free. The newly created Credit team is at the frontier of that mission, exploring how fair and transparent credit can help customers manage their global financial lives more effectively.
We’re looking for a Senior Product Designer to join Credit and shape the future of Wise’s credit products.
Your mission is to help the squad understand and meet customers’ needs for credit—both for business and personal use. You’ll turn complex credit propositions, policies and systems into intuitive experiences that fit seamlessly into people’s lives and businesses, making credit terms, costs, decisions and consequences clear.
From launching our first credit offering, you’ll help establish the design foundations that allow Wise to expand into new products, customer segments and markets.
What you’ll be doing
Own the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and support
Shape the product proposition and roadmap, not only the execution
Identifying and solving points of friction in how customers pay, track, and manage their spending
Designing for a global product—balancing consistency with local nuances across markets
Turning complex systems and constraints into simple, intuitive user experiences
Collaborating closely with Product, Engineering, Research & Analytics to ship high-impact improvements
Using data and research to continuously improve customer outcomes
Raising the bar for design quality and consistency across our Credit offerings
Here’s how you’ll contribute
Help customers understand whether credit is right for them
Support responsible application, utilisation and repayment outcomes
Influence which propositions Wise pursues and how the roadmap develops
Help eligible customers use Wise Credit responsibly when it meets a genuine need
Build trust by making credit feel transparent, predictable, and easy to understand
Reduce customer confusion and support needs through clearer, more proactive design
Improve critical moments in the credit journey—declines, limit changes, statements, missed repayments and restrictions.
Design experiences that scale globally while working well in local contexts
Balance customer experience with risk, compliance, and operational constraints
This role will give you the opportunity to:
Be a foundational designer in a new product area
Lead zero-to-one work with significant autonomy, owning highly visible, high-impact problems
Shape the end-to-end Credit experience with a new cross-functional team
Influence product strategy through design, not just execution
Tackle complex, real-world problems at the intersection of money, risk, and global payments
See the direct impact of your work on customer behaviour and business outcomes
About you:
You have strong experience designing complex product experiences, including operational processes behind the interface, ideally in fintech or similarly complex domains
You’re comfortable working with ambiguity and shaping problem spaces, not just solutions
You can simplify complexity and design intuitive experiences in constrained environments
You think in systems and journeys, not just individual screens
You’re comfortable designing for global products across multiple markets & simplifying regional regulatory and operational differences.
You use data and research to inform your decisions
You communicate clearly and collaborate effectively across disciplines
You care deeply about building products that customers trust and rely on
This role probably isn’t for you if:
Your experience is primarily visual execution rather than end-to-end product and service design.
You prefer fully defined briefs over helping determine what should be built.
You’re uncomfortable challenging product, commercial or risk assumptions when they could produce poor customer outcomes.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
160+ countries. 40+ currencies. Money for here, there and everywhere.
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
2011
Headquarters
London
LinkedIn followers
653,911
Total funding
$1.7B
Wise is a global technology company, building the best way to move money around the world.
With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cross-border payments network that will one day power money without borders for everyone, everywhere. However you use the platform, Wise is on a mission to make your life easier and save you money.
Co-founded by Kristo Käärmann and Taavet Hinrikus, Wise launched in 2011 under its original name TransferWise. It is one of the world’s fastest growing, profitable technology companies and is dual listed on Nasdaq in the US (WSE) on the London Stock Exchange under the ticker, WISE.
19 million people and businesses use Wise globally. In fiscal year 2026, Wise supported around 19 million people and businesses, processing over $240 billion in cross-border transactions and saving customers over $3 billion.
For customer queries: Please note that LinkedIn is not a Wise Customer Support channel. If you would like to hear from our Customer Support team, please see our Facebook, Twitter and Instagram pages.
Login to access customer support: https://wise.com/login/
FB: https://www.facebook.com/Wise/
IG:https://www.instagram.com/wiseaccount/
TW:https://twitter.com/home
Offices: The Tea Building, 56 Shoreditch High Street, London, E1 6JJ, GB · W 26th Street, New York City, US · Váci út 80, Budapest, Budapest 1133, HU · Paya Lebar Link, Geylang, Central Region, SG · Veerenni 24, Tallinn, Harjumaa 10135, EE
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