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Skills: Application support, Technical support, Analytical abilities, Problem-solving, Communication skills
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Maternity policy, Adoption policy, Paternity policy, Headspace subscription, Peppy digital health app, Employee Assistance Programme
Posted 7d ago
~40 hrs/week
Responsibilities
You will be responsible for supporting core applications to ensure optimal performance, reliability, and security. Additionally, you will provide operational end-user support to drive efficiency and maintain system stability.
Requirements
Candidates should have a bachelor's degree in a technology-related field and proven experience in application or technical support within the financial industry. Strong analytical, communication, and cloud platform skills are essential for this role.
Full job description
Company Description
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.
We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.
Work with us because you:
Want to be part of a bank built for the dynamics of the modern world
Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
Enjoy finding new and better ways to solve complexity and make things happen
Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
Care about society and the environment and want to be part of a business that cares too
Want to continue to grow professionally and be the best version of yourself
Job Description
Working as a part of the CTO team, the role will need to engage with technology leads in data, corporate technology and information security – as well as more broadly with program, project and delivery managers. The role will also engage with key stakeholders in the business areas.
As an Application Support Engineer, you will be responsible for :
Supporting core application within Shawbrook, ensuring optimal performance, reliability, robustness and security.
Providing operational end user support for Shawbrook and subsidiaries – playing a key role in driving efficiency, enhancing user experience, and maintaining the stability of our end user systems.
Qualifications
Bachelor's degree in Technology, a related field or proven professional experience (preferred)
Proven experience in application support or technical support within the banking or financial industry
Strong analytical and problem-solving abilities
Excellent communication and presentation skills
Experience with banking regulations and compliance requirements
AWS/Azure cloud experience
Excellent organisational and planning skills
Accuracy and attention to detail
Proactive, self-motivated and able to work on own initiative
Strong team player with excellent interpersonal skills
Additional Information
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
Free access to Headspace, a mindfulness & meditation digital health app
Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
Cycle to work scheme
Discounts on gym membership
Contributory pension scheme & death in service
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
Minimum of 27 days holiday per year
Option to buy or sell holiday days through our flexi-holiday scheme
Discounts on gym membership nationwide
Access to discounts on a range of high street and online brands
Community support and charitable giving
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Shawbrook is an award-winning specialist bank, providing finance to meet the specific needs of customers across the SME, real estate and consumer sectors.
Our innovative and specialist lending products range from complex structured credit facilities for growth-focused businesses, mortgages for professional landlords and property investors, as well as simple loans for individuals delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to over 300,000 smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.
How many Technology jobs are open in Greater London, United Kingdom right now?
There are currently 555 open technology positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Greater London, United Kingdom?
Companies currently hiring include DMC Engineering, Publicis Groupe Holdings B.V., Fresha, Deloitte, Analysys Mason, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Greater London, United Kingdom?
Yes — 415 of the 555 open technology positions offer remote or hybrid work (39 remote, 376 hybrid).
How do I apply for Technology jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.