Cellular Sales IT Field Support Technician ClassificationNon-Exempt Reports toIT Field Support Manager JOB DESCRIPTION Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary su…
Nexus Engineering Group is employee-owned, full-service, and built by the people who do the work. As a SCADA Engineer, you’ll help design, analyze, and deliver electrical substation projects for utility and power deliver…
Skills: SCADA, RTU integration, Substation automation, Communication networks, DNP3
National Youth Advocate Program (NYAP)
Information Technology Support Technician - JOR
Columbus, Ohio, United States · On-site
Entry level
Job DetailsJob Location: Columbus, OH 43215Job Category: Nonprofit - Social ServicesWorking At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for …
Skills: Device setup, Configuration, Hardware maintenance, Software updates, Help desk support
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorganChase within, Consumer & Community B…
Skills: Java, Spring Boot, Amazon Web Services, Microservices, System design
Join Corporate Technology at JPMorganChase, where infrastructure engineers are empowered to build resilient, scalable platforms that power critical business intelligence capabilities across the firm. Here, your work dire…
Global Technology Center Communications - Vice President
Columbus, Ohio, United States · On-site
$90k–$170k/yr
Senior+$1.6B raised
JPMorganChase's technology organization spans thousands of engineers, architects and innovators across Technology Centers worldwide — and this role sits at the center of how we connect them to what matters most. Join the…
Business Lending Payments Product Manager, Senior Associate
Columbus, Ohio, United States · On-site
$78k–$125k/yr
Mid level$1.6B raised
Are you ready to shape the future of how businesses manage their finances? Join a collaborative, curious, and empowering team where your product expertise directly influences how customers pay their business loans and li…
Skills: Product management, Product development life cycle, UX design, Data analytics, Strategic planning
Klarna, briefly At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. Working here means taking on problem…
Skills: Sanctions screening, PEP screening, Adverse media, USA PATRIOT Act, Section 314(a)
Join JPMorganChase Corporate Technology at a moment when service design, systems thinking, and AI are reshaping how work gets done. In support of Corporate Responsibility and Morgan Health, this role offers a rare opport…
Skills: Service design, Systems thinking, Journey mapping, Service blueprinting, Storyboarding
CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - FULL-TIME
Columbus, Ohio, United States · On-site
Entry level
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion fo…
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion fo…
Are you ready to make a significant impact on the security of JPMorgan Chase’s global supply chain? As a member of our Supplier Assurance Services (SAS) team, you will help safeguard our firm by evaluating and strengthen…
Build the Path Forward At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transformi…
Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital On…
Skills: Process management, Relationship management, Sales enablement, Strategic consulting, Customer-centric
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Python, Google Cloud Platform, Machine Learning, Generative AI, Large Language Models
Director Information Security - IS06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve y…
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the…
Skills: Project management, Data center infrastructure, Technical program management, Budget management, Cross-functional leadership
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Python, Google Cloud, Machine Learning, Artificial Intelligence, Cybersecurity
About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their rese…
Skills: Facilities management, Vendor management, Calendar management, Scheduling, Administrative support
Company Overview Check out this video and find out why our team loves to work here! Join Us! CDM Smith – where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience.…
Skills: Scada System Design, Instrumentation Design, P&id Drawing Creation, Process Design, Process Optimization
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$23/hr–$33/hr
Other
high school, associate degree, bachelor degree, professional certificate
Posted 37d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The IT Field Support Technician provides primary hardware and software support across various retail locations while managing service requests through ticketing systems. They are responsible for installing and troubleshooting network infrastructure, maintaining inventory, and coordinating with internal departments to ensure service levels are met.
Requirements
Candidates must have a high school diploma and a minimum of 3 years of verifiable technology support experience. A valid US driver's license with a clean driving history is required, along with the physical ability to lift 75 lbs and work on ladders.
Full job description
Cellular Sales
IT Field Support Technician
ClassificationNon-Exempt
Reports toIT Field Support Manager
JOB DESCRIPTION
Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job is in a store/retail environment.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$33 an hour
#2024MG
Related keywords
IT Field SupportHardwareSoftwareWANLANCat 6eCablingTicketing SystemInventory ManagementPreventative MaintenanceRetailTechnical SupportITILTroubleshootingProcurementAsset Management
Service that builds careers.
Solutions that move businesses forward.
Verizon Authorized Retailer.
Industry
Telecommunications
Company size
5,001-10,000 employees
Founded
1993
Headquarters
Knoxville, TN
LinkedIn followers
22,748
Cellular Sales is a people-first Verizon Authorized Retailer committed to service, growth, and genuine connection. For more than 30 years, we have helped customers, businesses, and communities stay connected through personalized support and the strength of Verizon’s network.
We believe great service starts with great people. That is why we invest in hands-on training, mentorship, and long-term career paths that help sales professionals build meaningful careers with real earning potential.
We also support small and mid-sized businesses with wireless solutions that simplify operations, strengthen productivity, and keep teams connected wherever they work.
Whether you are exploring a new career or looking for a partner who understands your wireless needs, you will find a team here that cares about doing the right thing and helping people grow.
Offices: 9040 Executive Park Drive, Knoxville, TN 37923, US · 7050 Hollister Ave, Goleta, California 93117, US · 7055 Schaefer Ave, Chino, California 91710, US · 2650 5th St, Alameda, California 94501, US · 2200 Eastridge Loop, San Jose, California 95122, US
Wireless SalesMobile BroadbandWireless PlansPhones and DevicesDevice Coverageand Phone AccessoriesRetailWireless
Based on 598 listings with disclosed salaries, most technology jobs in Columbus, OH pay between $69k–$187k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Columbus, OH right now?
There are currently 1,244 open technology positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Columbus, OH?
Companies currently hiring include JPMorganChase, Nationwide, Amazon, Battelle, Huntington National Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Columbus, OH?
Yes — 486 of the 1244 open technology positions offer remote or hybrid work (131 remote, 355 hybrid).
How do I apply for Technology jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.