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Tech Support - Senior Major Incident and Problem Coordinator
Cebu City, Central Visayas, Philippines · On-site
Senior$7.6B raised
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Full-time
bachelor degree
Comprehensive benefits, Career development opportunities
Posted 16d ago
~40 hrs/week
Responsibilities
Develop and maintain automated test solutions while leveraging AI-powered tools to enhance defect detection and testing efficiency. Collaborate with cross-functional teams to integrate testing into CI/CD pipelines and ensure quality standards across cloud-based applications.
Requirements
Requires a bachelor's degree or equivalent practical experience along with at least 3 years of experience in quality engineering or software testing. Candidates must possess strong programming skills in languages like Python, Java, or JavaScript and familiarity with modern automation frameworks.
Full job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Develop, execute, and maintain automated test solutions to ensure application quality, reliability, and performance
Leverage AI-powered testing tools and techniques to improve test coverage, defect detection, and testing efficiency
Design and build smart test automation frameworks using modern testing and scripting technologies
Integrate automated testing into CI/CD pipelines to enable continuous quality validation and faster releases
Collaborate with developers, product owners, and stakeholders to define test strategies and quality requirements
Utilize AI and analytics to identify testing gaps, predict risks, and optimize quality engineering processes
Support cloud-based applications and ensure quality standards are maintained across all environments
Contribute to continuous improvement initiatives through automation, innovation, and adoption of emerging AI capabilities
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Bachelor's degree in any field, or Undergraduate with equivalent practical experience
3+ years of experience in Quality Engineering, Test Automation, or Software Testing
Experience with CI/CD tools, GitHub, and automated testing pipelines
Familiarity with Azure Public Cloud and cloud-native application testing
Proficiency in automation technologies specifically in Playwright and others such as Selenium, Cypress, or similar frameworks
Knowledge of AI-assisted testing, test automation accelerators, and modern quality engineering practices
Proven solid programming and scripting skills in Python, Java, JavaScript, or related languages
Proven solid analytical, troubleshooting, and problem-solving skills
Proven excellent collaboration and communication skills with a passion for innovation and continuous learning
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science
How many Technology jobs are open in Cebu City, Philippines right now?
There are currently 210 open technology positions in Cebu City, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Cebu City, Philippines?
Companies currently hiring include NCR Voyix, Accenture, UnitedHealth Group, LegalMatch, Conduent, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Cebu City, Philippines?
Yes — 47 of the 210 open technology positions offer remote or hybrid work (21 remote, 26 hybrid).
How do I apply for Technology jobs in Cebu City, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.