District of Columbia, United States · On-site
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District of Columbia, United States • On-site
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Provide Tier II help desk and endpoint support for Windows, macOS, and mobile devices for CBO staff. Manage service tickets, maintain hardware and software configurations, and coordinate with various technical teams to ensure user productivity.
Requires 3-6 years of experience in IT help desk and endpoint support with proficiency in Windows, macOS, and mobile device management. Candidates must be able to pass federal onboarding procedures, including an FBI criminal check and fingerprinting.
CSlope Solutions is hiring a Journeyman Computer Support Specialist to support a federal client at the Congressional Budget Office (CBO). In this role, you will provide on-site IT help desk and endpoint support for CBO staff, supporting computers, mobile devices, hardware, software, identity and access issues, ticket resolution, documentation, and coordination across technical support teams.
This position is ideal for a customer-focused IT professional with strong hands-on experience troubleshooting Windows, macOS, mobile devices, endpoint tools, and user support issues in a secure professional environment. The role plays a critical part in keeping CBO users productive through responsive technical support, accurate ticket handling, clear communication, and secure endpoint operations.
Note: This position is contingent upon contract award.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Security and Access Requirements
Work Environment
About Us
CSlope Solutions is an 8(a) certified business consulting and professional services firm dedicated to delivering high-impact solutions to our federal clients. We specialize in program management, IT services, research security, and mission support that enhance efficiency, reduce costs, and drive mission success. Our team partners closely with government agencies to design and implement strategies that accelerate response times, safeguard critical assets, and strengthen organizational resilience.
Mission-Driven, Outcome-Focused
UpSlope Advisors Inc., is a minority-owned small business established in Colorado in 2016. UpSlope supports government and commercial clients throughout the country with offices in Denver, CO and in McLean, VA. UpSlope provides clients with a range of technical, outreach, and programmatic consulting services. We assist organizations’ services ranging from tackling contract decisions to reaching important milestones.
Offices: 7604 Technology Way, Denver, Colorado 80237, US · 8609 westwood DR, tysons corner, Virginia 22182, US
Based on 2798 listings with disclosed salaries, most technology jobs in District of Columbia pay between $95k–$226k per year. Individual offers vary with seniority, company size, and specialization.
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