Tokyo, Japan · On-site
At Cybereason, our Customer Success Managers serve as trusted advisors to our clients, ensuring they maximize the value derived from our industry-leading solutions. We seek mature, empathetic, and tech-savvy communicator…
Skills: Customer Success, Technical Account Management, Project Management, Cybersecurity, SaaS
Tokyo, Japan · On-site
Job Description: Business Overview Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company…
Skills: Application Test Design, API Test Automation, UI Test Automation, Non-functional Testing, Test Planning
Tokyo, Japan · On-site
Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organ…
Skills: Project Management, Stakeholder Communication, Documentation Management, Task Management, Timeline Management
Tokyo, Japan · On-site
Job Description: Department Overview Rakuten Ichiba is one of the largest e-commerce shopping centers in Japan with approximately 60,000 stores opening and a total annual distribution of approximately 6 trillion yen in 2…
Skills: System Consulting, Requirement Definition, Business Analysis, EC Marketplace Operations, Stakeholder Management
Tokyo, Japan · Remote OK
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deplo…
Skills: Kubernetes, Helm, DevOps, CI/CD, Git
Tokyo, Japan · On-site
ABOUT US Adobe's Integrated Customer Experience (ICX) organization unites frontline Sales and Support as the primary point of engagement for customers across the Creativity and Productivity portfolio -- Creative Cloud, D…
Skills: Sales Leadership, SaaS, Customer Success Management, Vendor Management, ARR Growth
Tokyo, Japan · On-site
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Genedata, one of Danaher’s 15+ operating companies, our work saves lives –…
Skills: Biological Data Analysis, Project Management, Customer Support, Scientific Consulting, Shell Command-Line Interface
Tokyo, Japan · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: Sales Management, Public Sector Sales, Strategic Planning, Coaching, Software Sales
Tokyo, Japan · On-site
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 35 years, JMP has enabled customers to speed new drugs to market, to des…
Skills: Software Sales Management, Data Analytics, Go-To-Market Strategy, P&L Management, Sales Forecasting
Tokyo, Japan · Remote OK
Company Description WeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products…
Skills: B2B Sales, Lead Generation, Client Acquisition, Negotiation, Relationship Building
Tokyo, Japan · On-site
Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and st…
Skills: People Management, Backend Platform Engineering, Stakeholder Management, Strategic Planning, Production Issue Management
Tokyo, Japan · On-site
Job Description: Department Overview The EC Expansion Development Department is guided by a mindset of building a lean and efficient organization, and delivers products and systems that continuously strengthen and expand…
Skills: Quality Engineering, Test Automation, CI/CD Pipelines, AI-Driven QA, Stakeholder Management
Tokyo, Japan · On-site
Job Description: Business Overview Rakuten Group is a global leader in internet services, empowering individuals and businesses around the world. With a diverse portfolio that includes e-commerce, fintech, digital conten…
Skills: SQL, Apache Spark, Apache Kafka, Apache Flink, Hadoop
Tokyo, Japan · On-site
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global m…
Skills: Customer Success Management, Relationship Management, Onboarding, Product Adoption, Retention
Tokyo, Japan · On-site
. MAIN FOCUS AND MISSION: The BI & Data lead plays a crucial role in the affiliate transformation, aligning the business towards becoming a high-performing, data-driven organization. This role is responsible on developin…
Skills: Power BI, Data Analytics, Business Intelligence, Data Governance, Google Cloud Platform
Tokyo, Japan · On-site
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an…
Skills: Network Security, Firewall Configuration, TCP/IP Networking, BGP, OSPF
Tokyo, Japan · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Team Management, Customer Success, Resource Management, Stakeholder Communication, Data-Driven Analysis
Tokyo, Japan · On-site
Senior Game Developer Locations: Tokyo About us: Deep expertise. Personal and Industry evolution. Impeccable craft. These are Limit Break’s founding principles. Limit Break is founded by global industry leaders in mobile…
Skills: Unity, C#, Game Development, Mobile Gaming, UI Systems
Tokyo, Japan · On-site
Senior Data Analyst Location: Tokyo About us: Deep expertise. Personal and Industry evolution. Impeccable craft. These are Limit Break’s founding principles. Limit Break is founded by global industry leaders in mobile ga…
Skills: Data Engineering, Data Analytics, SQL, Python, Scala
Tokyo, Japan · On-site
Come make a difference in a company that is changing the world. The Red Hat Sales team is looking for a Senior Director for Regional Ecosystem Sales to join us in Japan. In this role, you will be responsible for the stra…
Skills: Ecosystem Sales Strategy, Partner Relationship Management, Business Development, Channel Management, Cloud Software
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Act as a trusted advisor to Enterprise and SME customers to drive product adoption and maximize value realization. Manage customer health scores, renewal risks, and collaborate with internal stakeholders and partners to enhance service delivery.
Requires 2-4+ years of experience in customer success, technical account management, or project management, preferably within the cybersecurity or SaaS domain. Candidates must possess strong communication skills and the ability to manage post-sales experiences for diverse customer sizes.
At Cybereason, our Customer Success Managers serve as trusted advisors to our clients, ensuring they maximize the value derived from our industry-leading solutions. We seek mature, empathetic, and tech-savvy communicators who recognize the critical role Cybereason plays in safeguarding our clients' enterprises.
Our Customer Success Managers will also engage with Managed Security Service Partners to equip them for success with Cybereason through proactive and strategic interactions. A successful Customer Success Manager must effectively drive adoption and align both internal and external resources to guarantee value realization. You will utilize your extensive expertise in customer success, project management, and communication to manage expectations, establish robust feedback loops, and facilitate the ongoing enhancement of our internal processes and feedback mechanisms.
As a Customer Success Manager, you will be responsible for our Enterprise and SME customers as well as select Partners.
More About Cybereason:
Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.
Core Values:
If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Cybereason, a LevelBlue company, is a global cybersecurity leader delivering advanced endpoint detection and response (EDR) and industry recognized consulting services to support organizations throughout any stage of the incident lifecycle. Cybereason’s award-winning technology and elite experts empower organizations of all sizes to harden, respond and recover from cyber threats in an ever evolving threat landscape.
Offices: 1250 Prospect St, San Diego, California 92037, US · Ibn Gabirol 30, Enterance C, London Ministore, Tel Aviv, Israel 6203854, IL · Derbyshire House, St Chads Street, London, London WC1H 8AG, GB · The Cube Fourways, The Straight Ave, Pine Slopes, Sandton, 2149, ZA · 54-56, Avenue Hoche, Paris, Île-de-France 75008, FR
There are currently 981 open software positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Rakuten, DXC Technology, Salesforce, Google, Accenture, among others. Browse the listings above to see every active employer.
Yes — 504 of the 981 open software positions offer remote or hybrid work (75 remote, 429 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
