Philadelphia, Pennsylvania, United States · Hybrid
We're looking for a Customer Support Agent for a hybrid role based out of our Center City Philadelphia office. You’ll be joining our team of friendly experts behind every customer interaction. You’ll spend your days craf…
Skills: Customer support, Technical support, Written communication, Troubleshooting, Email systems
Philadelphia, Pennsylvania, United States · On-site
Company Overview: VigorCare Pediatric Services is a leading provider of pediatric therapy services in the Philadelphia area. We are dedicated to helping children with developmental and physical disabilities reach their f…
Skills: Html, Css, Javascript, Web development, Wordpress
Philadelphia, Pennsylvania, United States · On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Data Science, Predictive Modeling, Statistical Methods, Machine Learning, Data Mining
New York, New York, United States · On-site
$175k–$250k/yr
About FSH Technologies FSH Tech builds modern software that just works for the public sector. When we deliver, taxpayer dollars go further, agencies move faster, and millions of Americans get tangibly better service and …
Skills: Python, Postgres, Unix, React.js, TypeScript
Philadelphia, Pennsylvania, United States · On-site
The Application Analyst is responsible for supporting and enhancing TUHS applications. This includes adding new features, testing applying vendor releases/system upgrades, and addressing system defects. Additionally, wil…
Skills: Application support, System enhancement, Troubleshooting, Requirement analysis, Logical data modeling
Englewood, Colorado, United States · Hybrid
$136k–$204k/yr
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers…
Skills: C, C++, Embedded Systems, Firmware, Yocto Project
Tabernas, Andalusia, Spain · Remote OK
Job Details Summary: Delivers complex technical product work by translating ambiguous business needs into scalable, secure, and integrated solution requirements and delivery plans. Works independently to evaluate technic…
Skills: Salesforce CRM, Einstein Analytics, Data Modeling, Data Visualization, ETL Processes
New York, New York, United States · On-site
$150k–$200k/yr
About FSH Technologies FSH Tech builds modern software that just works for the public sector. When we deliver, taxpayer dollars go further, agencies move faster, and millions of Americans get tangibly better service and …
Skills: Python, Postgres, Unix, React.js, TypeScript
New York, New York, United States · On-site
$175k–$250k/yr
About FSH Technologies FSH Tech builds modern software that just works for the public sector. When we deliver, taxpayer dollars go further, agencies move faster, and millions of Americans get tangibly better service and …
Skills: Python, Postgres, Unix, React.js, TypeScript
Philadelphia, Pennsylvania, United States · On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Enterprise Analytics, Data Science, Predictive Modeling, Data Analysis, Statistical Methods
Philadelphia, Pennsylvania, United States · Hybrid
$30/hr–$37/hr
Job Responsibilities and Requirements Troubleshoot hardware and software problems both in person and remotely, resolving and documenting the solutions in Footprints ticketing system. Works on tickets assigned by the help…
Skills: Hardware troubleshooting, Software troubleshooting, Network connectivity, Cisco ISE, Footprints ticketing system
Philadelphia, Pennsylvania, United States · Hybrid
Job DetailsJob Location: Philadelphia PA Corporate - Philadelphia, PA 19103Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Information TechnologyIndependence Realty Trust is creating an AI Solutions L…
Skills: AI, Automation, Product management, Business analysis, Solutions consulting
Philadelphia, Pennsylvania, United States · Hybrid
Location: Hybrid, Philadelphia (Philadelphia, PA office) Position Summary We are seeking a Senior Principal Engineer to define and own the end to end technical architecture of the Bentley Developer Platform, which includ…
Skills: API Architecture, OAuth 2.0, OIDC, Distributed Systems, Event Streaming
Philadelphia, Pennsylvania, United States · Hybrid
Location: Hybrid, Philadelphia Position Summary We are seeking a technically hands-on Senior Engineering Manager to lead the engineering team building the Bentley Developer Platform - the end-to-end technical stack that …
Skills: Engineering Management, SaaS Delivery, API Platform Development, Cloud Infrastructure, OAuth
Philadelphia, Pennsylvania, United States · Hybrid
Location: Hybrid, Philadelphia (Philadelphia, PA office) Position Summary We are seeking a Senior Principal Engineer to define and own the end to end technical architecture of the Bentley Developer Platform, which includ…
Skills: API Platform Architecture, OAuth 2.0, OIDC, Cloud-Native Infrastructure, Distributed Systems
Philadelphia, Pennsylvania, United States · Hybrid
Location: Hybrid, Philadelphia Position Summary We are seeking a technically hands-on Senior Engineering Manager to lead the engineering team building the Bentley Developer Platform - the end-to-end technical stack that …
Skills: Engineering Management, API Gateway, Cloud Infrastructure, Event-Driven Architecture, OAuth
Philadelphia, Pennsylvania, United States · Remote Solely
As a Remote Junior Software Engineer, you will be responsible for developing and maintaining our online training platform. You will work closely with our team of experienced software engineers to design, develop, and imp…
Skills: Java, Python, JavaScript, HTML, CSS
Philadelphia, Pennsylvania, United States · Remote OK
$140k–$200k/yr
Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own …
Skills: Kotlin, Kotlin Multiplatform, Software engineering, Systems thinking, API design
Philadelphia, Pennsylvania, United States · On-site
$79k–$131k/yr
Overview As a GIS subject matter expert, you’re a natural at identifying the right tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited abou…
Skills: ArcGIS, Spatial Analysis, Technical Consulting, Solution Design, Cloud Computing
Philadelphia, Pennsylvania, United States · On-site
$107k–$182k/yr
Overview Our senior partner managers build and strengthen relationships with business partners and systems integrators to collaboratively sell and promote the adoption of Esri’s technology. We invite you to use your expe…
Skills: Partner Management, Enterprise Sales, Alliance Management, Solution Selling, Pipeline Management
Philadelphia, Pennsylvania, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Support Agent will troubleshoot and resolve technical issues while providing compassionate assistance to customers across various communication channels. They are also responsible for maintaining product knowledge, creating support documentation, and contributing to team collaboration.
Candidates must have at least one year of experience in a technical support or customer-facing role with outstanding written communication skills. Proficiency in troubleshooting and a willingness to learn email technologies and security practices are essential.
We're looking for a Customer Support Agent for a hybrid role based out of our Center City Philadelphia office.
You’ll be joining our team of friendly experts behind every customer interaction. You’ll spend your days crafting thoughtful responses that solve problems, answer questions, and make people feel genuinely heard. Whether you’re troubleshooting a tricky IMAP configuration or helping someone understand our features, every response matters.
Fastmail has been the leading independent email service since 1999, headquartered in Melbourne, Australia, with a global customer base.
Our mission is to make email better. We make email better for our customers by providing the premium email service that people are proud to pay for. And we make email better for the world by leading standards, open source, and advocacy work.
We understand that these aims can only be achieved with a dedicated team passionate about serving our customers, improving our product, and driving the industry forward.
Our Culture and ValuesAt Fastmail, our guiding principles shape everything we do:
As a Customer Support Agent, your responsibilities include:
We love our customers and want to give them the best possible experience. That’s where you come in!
This role may be great for you if:
Bonus points if you have:
Research has shown that members of underrepresented groups are less likely to apply for roles unless they meet all the criteria. We recognize that different experiences make for a great team. If your experience doesn’t perfectly align with the criteria above, but you’re excited about this role, we encourage you to apply now.
This is a full-time role and includes the following benefits:
This role has a base salary of $62,499, plus 5% premium for a schedule including Saturdays, and a 10% premium for a schedule including Sundays, for an annual salary of $71,874. Fastmail uses transparent, non-negotiable pay levels across all roles, with annual increases in July.
This is a hybrid role, and you'll work from our Center City Philadelphia office two days per week.
You’ll have an established ongoing schedule (i.e., the same five days and same hours every week). Your schedule will include three weekdays, plus Saturday and Sunday. Your total working hours each week will be 40 hours: 8 hours per day, including a 30-minute paid lunch break.
This role is represented by Communications Workers of America Local 13000, AFL-CIO.
Our application processWhen you apply, you'll complete some screening questions. Note that we cannot assist with a visa or sponsorship—you must already have the right to work in the United States.
Shortlisted candidates will receive a written assessment to showcase customer support expertise, followed by an interview over Zoom.
If this goes well, we will invite you to an interview at our office in Center City Philadelphia, where you'll also be asked to complete an in-person written assessment.
Final candidates will be asked to complete reference and background checks before an offer is made.
Applications close August 17, 2026. We review applications as they are received and may progress candidates before the closing date.
Please note that we will always email you with an update on your application, even if you aren't successful. If you don't see a message from us, check your spam folder. You may wish to whitelist @.workablemail.com now to ensure you don't miss a message from us.
Fastmail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, age, pregnancy, gender identity or expression, disability, or sexual orientation.
If you're a skilled problem-solver who cares about people as much as you care about technology, we'd love to hear from you!
Email, just better. Fast, private, and user-friendly for individuals and businesses alike. Free 30 day trial.
Fastmail is email, just better! For over 25 years, we've been the provider of choice for people and businesses who value security, privacy, and real human support - available 24/7. Our commitment is simple: We treat customers as people, not data points. That means no mining of personal data, no sharing with third parties, and no ads. Ever. We're building a better internet. As active leaders at the Internet Engineering Task Force (IETF), M3AAWG, and CalConnect, we champion open-source standard protocols and fight against the proprietary capture of email and calendar ecosystems by big tech giants. We work alongside other vendors to keep email and calendars open and interoperable for everyone. Why businesses choose Fastmail: ⭐Custom domain hosting with professional email addresses ⭐Seamless migration from any provider ⭐Advanced security features including 2FA and encrypted storage ⭐Reliable uptime and lightning-fast performance ⭐Team management tools without the complexity ⭐Real support from email experts, not chatbots Why individuals love Fastmail: ✔️Intuitive interface that actually makes email enjoyable ✔️Powerful search and organization tools ✔️Works beautifully across all devices ✔️Calendar integration that just works ✔️Take your email with you - no vendor lock-in Our difference: We're an independent, profitable company funded entirely by our customers. No venture capital, no pressure to monetize your data, no sudden pivots. Just sustainable, ethical email hosting that gets better every year. Whether you're an individual reclaiming control of your inbox or a business seeking reliable, ethical email hosting, Fastmail delivers excellence without compromise. Ready to experience email done right? Start your free trial today.
Offices: William St, Melbourne, Vic 3000, AU
Based on 184 listings with disclosed salaries, most software jobs in Philadelphia, PA pay between $80k–$193k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 375 open software positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Comcast, City of Philadelphia, Temple Health – Temple University Health System, Esri, IntegriChain, among others. Browse the listings above to see every active employer.
Yes — 240 of the 375 open software positions offer remote or hybrid work (98 remote, 142 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
