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You will own the full product lifecycle and lead forward deployments to translate complex healthcare operations into scalable, AI-native workflows. This role requires close collaboration with engineering and customers to ensure product features deliver measurable impact and align with long-term platform strategy.
Candidates must have 4+ years of experience in product management or customer-facing roles, ideally within SaaS or healthtech environments. Strong analytical skills and the ability to translate complex operational processes into scalable product systems are essential for this position.
We're looking for a Forward Deployed PM to be the face of Youlify inside our customers' organizations. You'll work directly with health system and medical group executives, such as CFOs, VPs of Revenue Cycle, and Directors of Billing, as well as the frontline billing and coding staff who use our AI every day. Your job is to prove Youlify works, make the ROI undeniable, and drive expansion of our footprint within each account.
You do not have to be the most technical person in the building, but you understand our product very well, well enough to know exactly what we can deliver, so you never oversell what the AI can't yet do.
You'll also translate what you learn in the field into clear, actionable tickets: customer-specific configuration requirements, document and data mapping rules, and feature enable/disable requests, that our engineering team can act on directly. Your focus is making sure each customer's implementation is configured and rolled out well; the rest of the Product team focuses on the underlying logic and intelligence that powers the AI across all customers. You'll work closely together, but your center of gravity is the customer relationship and deployment, not the broader implications for how the product works across every customer.
You'll have real support around you: our in-house medical coders and billers to sanity-check domain questions, our Core Product team to weigh in on anything touching underlying product logic, an engineering team to build against your specs, and leadership support on customer calls, especially early on, as you ramp up toward running more of these independently over time.
We're also hiring a Core Product PM, and the two roles attract different kinds of people. Both are essential, and neither is "more product" than the other; they're just oriented differently.
You might thrive as a Forward Deployed PM if you're endlessly curious about why a customer buys and keeps using a product, and you get energy from the business case and real-world impact as much as the product itself.
You might be a better fit for our Core Product PM role if you're more drawn to how the underlying system scales, how the models evolve, and building the logic that has to work well across every customer, not just one.
Palo Alto Preferred, Open to candidates based in or near a major customer market (travel to customer sites expected)
Full-Time
Senior.
Youlify is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Get Paid for Every Patient You Help
Youlify is an AI revenue cycle management company, built by physicians for physicians. Shaped by our physician founder and built by AI experts with CPC and CPB oversight, our platform deeply understands medical billing, automating RCM and delivering actionable insights for independent practices. We go beyond efficiency — helping doctors maximize revenue, reclaim time, and refocus on exceptional patient care.
Offices: 2479 E Bayshore Rd, Palo Alto, California 94043, US
Based on 729 listings with disclosed salaries, most software jobs in Palo Alto, CA pay between $120k–$275k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 952 open software positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Rivian, Amazon, Ford Motor Company, JPMorganChase, Rivian and Volkswagen Group Technologies, among others. Browse the listings above to see every active employer.
Yes — 470 of the 952 open software positions offer remote or hybrid work (101 remote, 369 hybrid).
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