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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
You will be responsible for recruiting, enabling, and activating strategic partners across Southeast Asia to drive net-new revenue. This involves managing the full partner lifecycle, from initial outreach and onboarding to co-selling and executing joint business plans.
Requirements
The role requires 3+ years of experience in partnerships, channel sales, or B2B SaaS sales with a proven track record of prospecting. Candidates must be fluent in English and Bahasa Indonesia or Bahasa Malaysia, with strong commercial instincts and CRM proficiency.
Full job description
About Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.
Wati, the AI-Powered Customer Engagement Platform for Revenue Grow.
About the role
Southeast Asia is one of Wati's highest-potential markets, and partners are how we win them. Agencies, system integrators, consultants, and tech partners already sit between us and thousands of businesses that should be running on WhatsApp - we need someone to go get them, activate them, and turn them into a revenue channel.
This is a proactive channel sales role focused on driving new business growth across Southeast Asia, rather than a passive partner servicing position. The primary scope is to identify and recruit the right strategic partners into the ecosystem, enable and activate them into productive Wati sellers, and build a high-performing engine for partner-led revenue. You will be responsible for end-to-end partner success, from initial outreach and onboarding to co-selling and revenue expansion.
What you'll own
Recruit new partners
Build and work a pipeline of prospective partners across four categories: resellers and agencies, system integrators and consultants, ISVs and technology partners, and referral/affiliate partners.
Source your own leads: outbound, ecosystem events, Meta and adjacent communities, and referrals from existing partners.
Run the full recruitment cycle: qualification, business-case conversation, commercial terms, and signature.
Activate and enable
Own partner onboarding: get new partners certified, trained on Wati and Astra, and shipping their first deal fast.
Build enablement that works in-market: localised pitch material, demo support, pricing guidance, objection handling.
Run joint business plans and regular QBRs with your top partners: targets, pipeline, and what each side owes the other.
Drive revenue
Carry and deliver a quarterly net-new revenue quota, evaluated across three core performance pillars:
Partner Activation: The number of newly onboarded partners converted into active, revenue-producing sellers each quarter.
Pipeline Generation: Total qualified partner-sourced pipeline created to ensure sustained medium- and long-term revenue growth.
Partner-Sourced Revenue: Overall net-new ARR directly closed through partner channels.
Co-sell alongside partners on their larger opportunities: join the calls, help shape the deal, get it closed.
Grow existing accounts through your partners: expansion, upsell, and higher conversation volume.
Actively manage churn and contraction inside your partner base, not just new logos.
Build the market
Plan and run co-marketing with partners: webinars, events, campaigns, and joint content.
Feed the market back to us: competitor moves, pricing pressure, feature gaps, and what Indonesian and Malaysian businesses actually need from a messaging platform.
Run a clean business
Keep partner and pipeline data accurate in HubSpot and/or any CRM we use; forecast weekly with confidence.
Work closely with Sales, Customer Success, Marketing, and Product so partner-led deals land well after signature.
What you bring
3+ years in partnerships, channel sales, or B2B SaaS sales, best with at least part of that carrying a quota.
Direct experience selling into or through Indonesia and/or Malaysia: you understand how business actually gets done in these markets.
A track record of building relationships from cold: you're comfortable prospecting partners, not just servicing them.
Commercial instinct: you can build a business case, negotiate terms, and hold a line on pricing.
Fluent English and Bahasa Indonesia or Bahasa Malaysia, spoken and written.
Comfort with SaaS tooling and CRM discipline (HubSpot or similar).
Self-directed. This role has scope and very little hand-holding.
Bonus points
Chinese language skills: Mandarin or Cantonese, a strong plus for working with Chinese-speaking business communities across both markets.
Experience in the WhatsApp Business API, martech, or Meta partner ecosystem.
You've built a partner program from an early stage rather than inheriting a mature one.
Experience selling to SMB and mid-market customers.
The AI-Powered Customer Engagement Platform built for Revenue Growth
Industry
Software Development
Company size
201-500 employees
Founded
2020
Headquarters
Kuala Lumpur
LinkedIn followers
202,682
Total funding
$31M
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support—all inside WhatsApp and connected messaging channels.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.
Unlock Revenue Growth with Wati, your AI co-pilot for revenue growth.
Offices: Kuala Lumpur, MY · Hong Kong, HK · Chennai, IN · Bangalore, IN · Shenzhen, CN
Customer SupportChatbotWhatsApp APIWhatsApp BusinessLead GenerationNotificationWhatsApp Business APIChat AutomationCPaaSSaaS
How many Software jobs are open in Kuala Lumpur, Malaysia right now?
There are currently 949 open software positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Kuala Lumpur, Malaysia?
Companies currently hiring include AIA, Bybit, Monitor Deloitte, Accenture, UNISON Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Kuala Lumpur, Malaysia?
Yes — 309 of the 949 open software positions offer remote or hybrid work (41 remote, 268 hybrid).
How do I apply for Software jobs in Kuala Lumpur, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.