Redmond, Washington, United States · Hybrid
$143k–$304k/yr
Overview Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, mo…
Skills: System Architecture, AI Engineering, LLM Application Development, RAG Pipelines, Prompt Engineering
Redmond, Washington, United States · Remote Solely
$106k–$223k/yr
Overview The Windows & Devices Sales (WDS) team unites the creation and delivery of Windows and device solutions to drive customer satisfaction globally. We work closely with a diverse ecosystem of partners (Original Equ…
Skills: Technical Consulting, Consultative Selling, Product Development, Strategic Guidance, Market Insights
Seattle, Washington, United States · Remote OK
$131k–$210k/yr
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
Skills: Enterprise Sales, Cyber Security Sales, Pipeline Generation, Contract Negotiation, Strategic Account Planning
Seattle, Washington, United States · Hybrid
$136k–$170k/yr
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill…
Skills: Salesforce, JavaScript, Python, SQL, API Integration
Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview We built a platform to provide an open, transparent marketplace and powerful enterprise technology enabling marketers to connect and engage consumers on thousands of high-quality websites and apps. The Monetize …
Skills: C++, Java, C#, Python, Distributed Systems
Seattle, Washington, United States · Hybrid
$155k–$190k/yr
Senior Software Engineer - Backend Services Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every…
Skills: Python, Async Programming, API Design, Kubernetes, Docker
Mountain View, California, United States · Hybrid
$143k–$304k/yr
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE…
Skills: Place and Route, Static Timing Analysis, Physical Verification, Formal Equivalency Verification, Global Clocking Construction
New York, New York, United States · On-site
The Role You love analytics and you love helping people solve real problems with it. You believe a new golden era of analytics is here, and you are genuinely excited about what AI can bring to how organizations use their…
Skills: SQL, Solutions Engineering, Analytics Engineering, Cloud Data Warehousing, Technical Evaluation
Seattle, Washington, United States · On-site
$105k–$235k/yr
The Software Developer 4 will work on high-impact AI solution designs that enable agents to plan, reason, call tools, access enterprise systems, execute workflows, and present results through safe, auditable application …
Skills: Backend Services, API Design, AI-Native Applications, Agentic AI Systems, MCP Servers
Bellevue, Washington, United States · Hybrid
$100k–$135k/yr
About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90…
Skills: B2B SaaS Marketing, Integrated Campaign Management, Demand Generation, Global Campaign Strategy, AI Implementation
Bellevue, Washington, United States · Hybrid
$100k–$135k/yr
About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90…
Skills: Integrated Campaign Management, B2B SaaS Marketing, Demand Generation, Project Management, Data Analysis
Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE…
Skills: L2/L3 Network Topologies, VLAN Segmentation, Routing Policies, IP Address Management, DHCP
Seattle, Washington, United States · On-site
$98k–$210k/yr
The Strategic Customers Engineering organization within Oracle Cloud Infrastructure (OCI) sits at the center of the fastest-growing and most technically demanding part of the cloud: building at scale for the world’s lead…
Skills: Technical Program Management, Cross-organizational Coordination, Stakeholder Management, Strategic Planning, Dependency Mapping
San Francisco, California, United States · On-site
$180k–$225k/yr
AI Infrastructure Engineer - Agent Sandbox Platform As a Software Engineer on the AI Infrastructure team, you'll help build and evolve our agent sandboxing platform — the secure, high-performance code execution layer pow…
Skills: Linux Internals, Containerization, Virtualization, Go, Rust
Seattle, Washington, United States · On-site
$144k–$205k/yr
AI Solutions Product Marketing Manager We pride ourselves on being a customer-focused marketing department that puts our customers at the center of everything we do. We work hard to create strong messages that resonate d…
Skills: Product Marketing, Value Proposition Definition, Content Creation, Sales Enablement, Analyst Relations
San Francisco, California, United States · Hybrid
$170k–$210k/yr
Who We Are Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with…
Skills: InfiniBand, NVIDIA UFM, GPU Clusters, NCCL, RoCEv2
Seattle, Washington, United States · Hybrid
$180k–$210k/yr
Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappea…
Skills: Technical Program Management, Computer Vision, Machine Learning, Hardware Integration, Cloud Software Services
Seattle, Washington, United States · Remote OK
$247k–$271k/yr
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation fi…
Skills: Java, Kotlin, Microservices, Spring Boot, Aws
Redmond, Washington, United States · Hybrid
$143k–$304k/yr
Overview Are you a Software Engineer already at the forefront of agentic AI development — someone who uses agents to build software today and wants to build the platform that brings those capabilities to every developer …
Skills: Agentic AI Development, Large Language Models, Prompt Engineering, AI Orchestration Frameworks, System Design
Seattle, Washington, United States · Hybrid
$221k–$243k/yr
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation fi…
Skills: AWS, Go, Python, Terraform, CI/CD
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Lead the technical direction and architecture of an AI-driven agentic support platform to transform Microsoft's support ecosystem. Own complex systems end-to-end, from prototyping to production, while mentoring senior engineers and establishing engineering standards.
Requires a Bachelor's degree in Computer Science or a related field and at least 6 years of technical engineering experience. Preferred candidates have extensive experience building production-scale LLM applications, RAG pipelines, and leading cross-organizational technical strategies.
Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.
Within this context, the Support Experience (SXG) organization is at the forefront of transforming Microsoft’s support ecosystem through AI-first innovation. Our mission is to build intelligent, scalable platforms that power partner and customer success, accelerating Microsoft’s commercial growth through modern, AI-driven experiences.
As a Principal Software Engineer, you will set the technical direction for and architect core components of the Agentic support platform that Microsoft support relies on daily. You own complex systems end to end, from architecture and prototype to production and operation, spanning orchestration, grounding, evals, observability, and the surfaces other engineers build on. You define the bar for how agents are built, evaluated, and operated; mentor senior and staff engineers; and drive technical strategies and engineering standards that extend well beyond your immediate team.
This role is for a technical leader with a bias for action who will own the architecture and lead the design, operation, and evolution of AI‑driven, end‑to‑end autonomous support workflows that are foundational to Microsoft’s next‑generation Support experience. The role sits at the intersection of AI engineering, live‑site operations, compliance, and business transformation, ensuring that AI‑managed support systems are production‑ready, trustworthy, and scalable.
Lead system architecture and design for the complex, often ambiguous agentic support platform, using frameworks such as Azure AI Foundry, Microsoft Copilot Studio, or equivalents, while defining the patterns and SDK surfaces other engineers rely on.
Owning the architecture and run-state reliability of AI-driven support workflows; defining the reliability bar for incident response and live-site health; and serving as a designated responsible individual (DRI) who leads incident retrospectives to identify root causes, owns repair actions, and prevents recurrence across the platform.
Driving the design patterns that adapt AI workflows to changing support business policies and operational processes (e.g., SLA calculations, case ownership, escalation models).
Driving customer trust, satisfaction, and sentiment, ensuring AI agents correctly understand intent and guide customers to resolution without degrading experience.
Providing thought leadership on the security, privacy, and Responsible AI architecture—including rethinking role-based access control (RBAC), data access, case ownership vs. processing, and data exposure—and assuring visible compliance evidence (e.g., audit trails) across products.
Defining the observability, monitoring, and intervention architecture for multiple AI agents operating concurrently at scale.
Driving cross-team alignment and establishing scalable engineering standards across engineering, support business, compliance, and platform teams; negotiating and resolving conflicts around dependency ownership; and driving agreements that align partner teams to the delivery schedule for AI-managed support.
Setting the technical vision for and driving delivery of a platform that enables citizen developers to safely build AI agents for support workflows with reduced barrier to entry.
Raising the engineering bar across the team by mentoring senior and staff engineers, leading design and code reviews, and establishing best practices for building and evaluating production agentic systems.
Influencing technical strategy and roadmaps across organizational boundaries, building alignment among partner teams and senior leaders behind a shared architectural vision for AI-managed support.
Leading the application of automation across production and deployment for complex products, targeting zero-touch deployment, and driving safe change-deployment best practices (e.g., correct flighting, rollback plans) to minimize customer impact.
Leading experimentation using feature flags/flighting to measure the impact of changes, partnering with Data Science and product managers to define the success and guardrail metrics that drive customer value.
Partnering with and guiding internal and external stakeholders to anticipate, determine, and confirm customer/user requirements and their feasibility, and advocating for the security and privacy needs of the customers using the platform.
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Experience building production LLM-powered applications, RAG pipelines, prompt engineering, agent frameworks (Semantic Kernel, LangChain), and fine-tuning, with strong judgment on evaluation, latency, and cost trade-offs at scale.
Experience in AI-native development working within Agent Harnesses (GitHub Copilot CLI, Coding Agents), authoring Markdown specs/ADRs and YAML configs as Agent-consumable inputs, orchestrating multi-step Agentic workflows across the SDLC, and setting the standard for reviewing Agent-generated code and PRs with production-grade rigor.
Experience shipping and operating agent-based systems in production at scale, across multiple teams or products, including evals, observability, and debugging of non-deterministic behavior.
Experience defining the evals and observability strategy for non-deterministic systems and driving its adoption across teams.
Contributions to the safety posture of AI systems, including prompt-injection defences, threat modeling, and audit trails.
Experience owning and driving the architecture, design, and delivery of entire products or solutions that are deeply complex and often ambiguous, with measurable impact well beyond a single team.
Cross-organization and company-wide influence: you build consensus among senior leaders and Principal/Partner engineers, resolve deep ambiguity, and drive large, complex initiatives to outcomes.
Technical leadership: you set technical direction across multiple teams or an organization, mentor senior and Principal engineers, and establish engineering standards and best practices that others adopt.
Experience architecting and operating company-scale, mission-critical distributed systems with stringent reliability, security, privacy, and compliance requirements.
Industry or company-wide thought leadership in AI engineering—for example, driving adoption of emerging technologies, representing engineering to executives and external audiences, or contributions such as patents, publications, or widely adopted internal frameworks.
Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
Based on 3182 listings with disclosed salaries, most software jobs in Washington pay between $120k–$261k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 3,664 open software positions in Washington listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Microsoft, Google, Oracle, Meta, among others. Browse the listings above to see every active employer.
Yes — 1557 of the 3664 open software positions offer remote or hybrid work (403 remote, 1154 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
