Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 1…
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$75k–$120k/yr
Full-time
bachelor degree, postgraduate degree
Posted 18d ago
~35 hrs/week
Responsibilities
The Intake Director oversees the day-to-day operations of shelter intake and assessment sites to ensure safe and compliant services for vulnerable populations. Responsibilities include managing contracted providers, responding to critical incidents, and evaluating program performance to improve service delivery.
Requirements
Candidates must hold a bachelor's degree and have four years of progressively responsible experience in social services, including one year in a managerial role. Permanent civil service status in the Administrative Director of Social Services title or an equivalent qualifying score is required.
Full job description
Job Description
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will:
- Be responsible for the administration of directly operated and/or contracted facilities and ensuring the provision of services in a safe and well-maintained environment.
- Ensure compliance with applicable mandates, agency standards and regulatory requirements governing the right to shelter and shelter conditions.
- Respond to critical incidents and other significant events affecting clients’ health and/or safety.
- Conduct routine site visits.
- Oversee programming activities and the provision of social services to ensure optimal service delivery.
- Review and conduct various analyses to measure programs’ performance and placements as it relates to goals, targets, and outcomes.
- Identify needs and make recommendations for improvement.
- Provide directions to enhance communication between the agency and providers.
- Confer with staff as needed regarding programmatic and personnel issues.
- Supervise the shelter contracting process to ensure compliance with applicable terms and conditions and follow agency policies and procedures.
- Evaluate Requests for Proposals (RFPs), participate in contract negotiations, prepare contract related reports and participate in the planning of policies, procedures and programs.
- Liaise and interface with local Community Boards to promote and maintain cooperative relationships in the community.
- Be required to work on special initiatives as needed, based on 24/7 coverage.
Hours/Schedule: 10am – 6pm Mon – Fri Based on 24/7 coverage.
ADMINISTRATIVE DIRECTOR OF SOC - 10056
Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: DEPT. OF HOMELESS SERVICES
Job Category: Administration & Human Resources
Salary Band: $100,000 to $125,000
Compensation: USD 75443 - USD 119696
Related keywords
Right To ShelterSocial ServicesCivil ServiceRFPContract NegotiationCase ManagementPublic AdministrationHomeless ServicesCommunity BoardsRegulatory RequirementsLCSWLMSW
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment
Based on 4185 listings with disclosed salaries, most social services jobs in New York pay between $59k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in New York right now?
There are currently 15,010 open social services positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York?
Companies currently hiring include New York City Housing Authority (NYCHA), Liberty POST, Samaritan Daytop Village, Inc., Bowery Residents' Committee, Healthy Kids Programs, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York?
Yes — 1734 of the 15010 open social services positions offer remote or hybrid work (264 remote, 1470 hybrid).
How do I apply for Social Services jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.