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$19/hr–$21/hr
Full-time
high school, associate degree
Generous PTO, Dental Insurance, Vision Insurance, Medical Insurance, 403(b) Retirement Plan, Employer Match
Posted 20d ago
~40 hrs/week
Responsibilities
The role manages day-to-day administrative operations, including front desk reception, phone screening, and visitor management. Additional duties include maintaining calendars, processing mail, and managing member custodial account records.
Requirements
A high school diploma or GED is required, while an associate degree or higher is preferred. Candidates must have at least 2 years of related experience and strong Microsoft Excel skills.
Full job description
The Receptionist & Administrative Assistant will assist with the day-to-day administrative operations of the site including but not limited to greeting clients, answering phones, monitoring the front desk, responding to requests, maintaining calendars, typing, filing, data entry, sorting mail, and mail delivery. Position reports to the Office Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
Receives visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Monitors visitor access and maintain security awareness.
Answers, screens, and forwards incoming phone calls.
Receives and processes new client identification and insurance information.
Provides clerical and organizational support as directed by supervisor.
Processes requests and placing orders for office supplies at two administrative locations.
Maintains clinic/center room calendars. Obtain and distribute information for meeting attendees and assist in the coordination of on‐site meetings as needed.
Sorts, opens and distributes mail, including FedEx, UPS, and other carriers, according to destination such as letters, bills, payments, inter‐office mail, etc.
Applies postage and preparing outgoing mail for pick‐up or delivery.
Drafts written responses or replies by phone or e‐mail requests when necessary, and responding to regularly occurring requests for information.
Works in collaboration with other staff to cover phones, directing callers to the appropriate parties, answering questions and taking messages when necessary.
Follows routine clerical functions such as answering phones for supervisor or performing data entry, with accuracy, in a timely
Enters and maintains member custodial account records in the agency’s accounting program. Collects, codes, reports, and maintains data on Members.
Maintains and reconciles petty cash
Maintains respect and a trauma informed perspective in any interactions with members
May be required to maintain confidential files including electronic records according to agency policy. All Thresholds records are to be maintained in such a fashion as to prevent unauthorized access as well as to reasonably protect them from fire, water damage or other hazards. Electronic records will be backed‐up in accord with agency guidelines.
May be required to coordinate and negotiate inter‐departmental activities or requests such as grant proposal preparation, internal and external audits, conference room scheduling, etc.
Sorts, coordinates and distributes in‐coming inter‐departmental mail, faxes, and external mail (e.g., FedEx, US mail, UPS, etc.), prepare check requests, and place departmental orders for the Department.
Travels to other Thresholds locations as needed.
Performs other duties as assigned.
REQUIREMENTS
High School Diploma or GED required
Associates Degree or higher is preferred
Strong Microsoft Excel skills required
EXPERIENCE
2 years related experience
SKILLS/CERTIFICATIONS
Working knowledge of computers, email and the internet and the ability to function in a computer-oriented office.
Ability to type a minimum of 50 words per minute.
Ability to operate standard office equipment.
Must be able to work well under pressure, meet tight deadlines and pay attention to detail.
Ability to work independently and to take initiative and complete assignments with minimal instructions, adhere to existing policies and procedures, maintain records and deliver accurate reports.
WHAT SETS THRESHOLDS APART
Competitive pay -Salary Range: $19.00 - $21.50 per hour
Generous PTO
Dental insurance, vision insurance, 4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Mileage reimbursement
Public service loan forgiveness
Cell phone reimbursement (up to $50/month)
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission.Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
Related keywords
Microsoft ExcelData EntryFront DeskReceptionClerical SupportPetty CashTrauma Informed CareAccounting ProgramOffice ManagementMember RecordsAdministrative SupportMental Health Organization
Home. Health. Hope. | Chicago Tribune Top Workplace | Best & Brightest Company to Work For | USA TODAY Top Workplace
Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
1959
Headquarters
Chicago, Illinois
LinkedIn followers
13,674
Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives.
Thresholds is one of the oldest and largest providers of recovery services for persons with mental health and substance use conditions in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.
Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods
Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency. Recovery from mental illnesses and substance use is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.
Offices: 4101 N Ravenswood Ave, Chicago, Illinois 60613, US
Based on 1682 listings with disclosed salaries, most social services jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Illinois right now?
There are currently 7,907 open social services positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Illinois?
Companies currently hiring include Chicago Public Schools, Illinois Department of Children and Family Services, Healthcare Plus, Westside Children's Therapy, Gardant, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Illinois?
Yes — 747 of the 7907 open social services positions offer remote or hybrid work (146 remote, 601 hybrid).
How do I apply for Social Services jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.