Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-informed care, Crisis intervention, De-escalation techniques, Case documentation, Active listening
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-Informed Care, Crisis Management, Staff Supervision, De-escalation, Case Management
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Person-centered care, Medication monitoring, Direct personal care, Trauma-informed care, Microsoft Office
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Personal Care, Activities Of Daily Living, Medication Reminders, Health Monitoring, Housekeeping
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Case Management, Clinical Documentation, Trauma-Informed Care, Conflict Resolution, Crisis Intervention
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Written Communication, Verbal Communication, Active Listening, Clinical Documentation, Organization
Description CARITAS FAMILY SOLUTIONS JOB DESCRIPTION Specialized Foster Care Case Manager Foster Care Status: EXEMPT (salaried) Full-time Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depen…
Skills: Case Management, Active Listening, Critical Thinking, Complex Problem Solving, Trauma-Informed Care
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Case Management, Foster Home Licensing, Trauma-Informed Care, Behavioral Management, Crisis Response
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Organizational skills, Attention to detail, Written communication, Verbal communication, Confidentiality
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Case Management, Clinical Documentation, Active Listening, Critical Thinking, Conflict Resolution
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Supervision, Training, Person Centered Planning, Self-Advocacy Promotion, Communication Skills
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-Informed Care, Clinical Assessment, Treatment Planning, Case Management, Individual Therapy
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Williamson County, Illinois, United States · On-site
$41k–$58k/yr
Mid level
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-informed care, Case management, Outlook, Word, Database Management Software
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-Informed Care, Case Management, Outlook, Word, Database Management Software
Community Connections & Safety Services Supervisor
Williamson County, Illinois, United States · On-site
Mid level
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-informed Care, Case Management, Staff Supervision, Excel, Outlook
Community Connections & Safety Services Supervisor
Mount Vernon, Illinois, United States · On-site
Mid level
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-informed care, Case management, Staff supervision, Excel, Outlook
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Trauma-informed care, Case management, Outlook, Word, Database Management Software
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
Skills: Written and verbal communication, Active listening, Organization, Attention to detail, Case documentation
Description Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illin…
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Full-time
high school
Paid Time Off, Paid training, Health Insurance, Dental and Vision, Life insurance, 403(b) with company contribution 5%
Posted 2h ago
~40 hrs/week
Responsibilities
Provides direct care, supervision, and therapeutic support to youth in residential behavioral health programs. Ensures a safe living environment while assisting residents in meeting treatment goals and maintaining accurate documentation.
Requirements
Requires a high school diploma or GED and must be at least 21 years of age. Candidates must possess a valid driver's license, reliable transportation, and the ability to complete Therapeutic Crisis Intervention (TCI) training.
Full job description
Description
Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better. If you are kind, patient, and ready to make a difference, we would love to meet you! Full-time employees are offered the competitive benefits outlined below:
Generous Paid Time Off
Paid training
Health Insurance
Dental and Vision
Life insurance
403(b) with company contribution 5%
Tuition reimbursement
We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.
Job Title: Resident Support Specialist
Department: Caritas Community Based Youth Shelter
Status: Full-Time, Non-Exempt (hourly)
Reports To: Program Supervisor
Starting Compensation Pay: $20.40/hr
PURPOSE: The Resident Support Specialist provides direct care, supervision, and support to youth participating in residential behavioral health programs. This position promotes healthy relationships, life skills development, emotional well-being, and a safe living environment. The Resident Support Specialist assists youth in meeting treatment goals while maintaining accurate documentation and supporting daily program operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs.
Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations.
Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect.
Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health.
Attend and actively participate in staff meetings and job-related training.
Ensure the day-to-day activities of the program are being followed in accordance with the scheduled events, the program rules and the daily staff check list.
Ensure that program schedules and expectations are being always followed.
Report unusual behavior, unplanned visitors, potential conflicts, and conflicts to the program supervisor.
Assists in transportation of residents as needed.
Attend all staff meetings and required training.
Complete all required documentation for daily activities and case notes.
Perform additional duties as assigned.
Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skillsrequired.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be at least 21 years of age and demonstrate the ability to work effectively with youth in a residential treatment environment. The individual must be able to work within agency structure, accept supervision, maintain professional boundaries, and collaborate constructively with residents and team members. The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED:Degree/Field Required: High School Diploma or GED Additional Fields of Knowledge Important for the Role:
Child and adolescent development
Trauma-informed care
Residential treatment programming
Crisis intervention and de-escalation
Documentation and recordkeeping
Experience Preferred:
Additional training in child development, social services, nursing, human services, or related fields
Previous residential treatment or direct care experience
Licenses/Certifications Required: Successful completion of Therapeutic Crisis Intervention (TCI) training
SKILLS REQUIRED:
Manager-Specific: N/A
Basic: Strong written and verbal communication skills, documentation accuracy, active listening, organization, and the ability to follow treatment plans, program expectations, and agency policies.
Social: Ability to establish positive relationships with youth, maintain professional boundaries, work collaboratively with team members, and promote a safe and supportive environment. Demonstrates empathy, patience, and effective conflict-resolution skills.
Problem Solving/Decision-Making: Ability to assess situations, identify potential safety concerns, respond appropriately to behavioral challenges, utilize de-escalation techniques, and exercise sound judgment in a residential treatment setting.
Proficient Computer Skills In: Microsoft Outlook, Word, database management software, electronic documentation systems, and data entry platforms.
Expert Computer Skills In: N/A
Resource Management: Ability to prioritize daily responsibilities, manage time effectively, complete documentation within required timeframes, and support implementation of program schedules and activities.
Technical: Ability to maintain accurate case documentation, utilize electronic record systems, support treatment interventions, and complete required data entry and reporting.
Trama-Informed: Must display a willingness to adopt trauma-informed interventions, principles, and practices and demonstrate a commitment to ongoing professional development in trauma-informed care. Recognizes the impact of trauma on youth and applies trauma-informed principles when interacting with residents, families, and team members.
VEHICLE RELATED REQUIREMENTS:
Access to reliable transportation: Required.
Access to a reliable automobile: Required.
Proof of continued auto insurance: Required.
Valid driver’s license: Required.
Additional license requirements: Current DMV Record.
DRUG-FREE WORK ENVIRONMENT:
Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.
Related keywords
Resident Support SpecialistBehavioral HealthTrauma-Informed CareTherapeutic Crisis InterventionTCIResidential TreatmentCrisis InterventionDe-escalationCase NotesChild DevelopmentSocial ServicesHuman ServicesMandated ReportingYouth ShelterDirect Care
Caritas Family Solutions strives to create healthy relationships, loving homes and strong communities.
Industry
Individual and Family Services
Company size
201-500 employees
Founded
1947
Headquarters
Belleville, Illinois
LinkedIn followers
1,247
Caritas Family Solutions is devoted to the care and treatment of individuals and families of all backgrounds with social and emotional needs across the continuum of life. We are committed to promoting a just and caring community through a network of regional offices across the 42 southernmost counties of Illinois.
Offices: 8601 W. Main St., Suite 201, Belleville, Illinois 62223, US · 10286 Fleming Road, Carterville, Illinois 62918, US · 645 Berkshire Blvd., East Alton, Illinois 62024, US · 321 S. 10th St, Mt. Vernon, Illinois 62864, US · 900 Royal Heights Road, Suite 2150, Belleville, IL 62226, US
IndividualCoupleFamily and School CounselingAdoptionBirthparent Searches and Pregnancy CareTraditional and Specialized Foster CareResidential Treatment for ChildrenSenior Employment AssistanceSenior Assisted LivingHomeless Maternity Care
Caritas Family Solutions strives to create healthy relationships, loving homes and strong communities.
Industry
Individual and Family Services
Company size
201-500 employees
Founded
1947
Headquarters
Belleville, Illinois
LinkedIn followers
1,247
Caritas Family Solutions is devoted to the care and treatment of individuals and families of all backgrounds with social and emotional needs across the continuum of life. We are committed to promoting a just and caring community through a network of regional offices across the 42 southernmost counties of Illinois.
Offices: 8601 W. Main St., Suite 201, Belleville, Illinois 62223, US · 10286 Fleming Road, Carterville, Illinois 62918, US · 645 Berkshire Blvd., East Alton, Illinois 62024, US · 321 S. 10th St, Mt. Vernon, Illinois 62864, US · 900 Royal Heights Road, Suite 2150, Belleville, IL 62226, US
IndividualCoupleFamily and School CounselingAdoptionBirthparent Searches and Pregnancy CareTraditional and Specialized Foster CareResidential Treatment for ChildrenSenior Employment AssistanceSenior Assisted LivingHomeless Maternity Care