Brookline, Massachusetts, United States · On-site
TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE …
Skills: People Management, Leadership, Automotive Servicing, Communication, Time Management
Billerica, Massachusetts, United States · On-site
TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE …
Skills: People Management, Leadership, Automotive Servicing, Time Management, Communication
Framingham, Massachusetts, United States · On-site
TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and managem…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Framingham, Massachusetts, United States · On-site
GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different …
Skills: People Management, Leadership, Customer Engagement, Automotive Servicing, Time Management
Worcester, Massachusetts, United States · On-site
TITLE: Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Manager-in-Training (M.I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Framingham, Massachusetts, United States · On-site
TITLE: Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Manager-in-Training (M.I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Billerica, Massachusetts, United States · On-site
TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and managem…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Watertown, Massachusetts, United States · On-site
TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE …
Skills: People Management, Leadership, Automotive Servicing, Time Management, Communication
Worcester, Massachusetts, United States · On-site
GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different …
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Watertown, Massachusetts, United States · On-site
GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different …
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Brookline, Massachusetts, United States · On-site
TITLE: Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Manager-in-Training (M.I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
Lawrence, Massachusetts, United States · On-site
TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Service Writer lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture…
Skills: Customer Engagement, Automotive Servicing, Verbal Communication, Written Communication, Time Management
Lawrence, Massachusetts, United States · On-site
TITLE: Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Manager-in-Training (M.I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR…
Skills: People Management, Leadership, Verbal Communication, Written Communication, Business Analysis
West Tisbury, Massachusetts, United States · On-site
$17/hr–$19/hr
Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and …
Skills: Customer Service, Communication Skills, MS Office, 4WD Vehicle Operation, First Aid
Bourne, Massachusetts, United States · On-site
$40/hr–$70/hr
InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within your location & surrounding cities! We supply the clients…
Skills: Swim Instruction, Lesson Planning, Student Assessment, CPR, First Aid
Cambridge, Massachusetts, United States · Hybrid
$145k–$196k/yr
Overview The Senior Network Engineer provides technical support for Alnylam’s global network infrastructure across corporate offices, R&D labs, manufacturing/OT environments, and international sites. This role leads majo…
Skills: Routing, Switching, SD WAN, Firewalls, Enterprise Wi-Fi
Marlborough, Massachusetts, United States · On-site
$24/hr–$27/hr
EOE: race/color/religion/sex/sexual orientation/gender identity/ national origin/disability Job Responsibilities: Cell Tower Technician We are a wireless consulting company based in Marlborough, MA, seeking candidates lo…
Skills: Tower Climbing, Wireless Installation, Antenna Systems, Connector Assembly, Transmission Line Installation
Brookline, Massachusetts, United States · On-site
TITLE: ASE Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning an…
Skills: Automotive Diagnosis, Engine Repair, Brake Service, Suspension and Steering, Electrical Systems
Lawrence, Massachusetts, United States · On-site
TITLE: Flat Rate Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learn…
Skills: Automotive Diagnosis, Vehicle Repair, Brake Service, Suspension and Steering, Electrical Systems
Marlborough, Massachusetts, United States · On-site
$24/hr–$27/hr
EOE: race/color/religion/sex/sexual orientation/gender identity/ national origin/disability Job Responsibilities: Cell Tower Technician We are a wireless consulting company based in Marlborough, MA, seeking candidates lo…
Skills: Tower Climbing, Wireless Installation, Antenna Systems, Connector Assembly, Transmission Line Installation
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The Service Manager is responsible for leading a team of automotive professionals to deliver an exceptional customer experience while maintaining a safe and compliant workplace. Key duties include hiring and developing staff, managing facility maintenance, and ensuring strict adherence to service codes of ethics and regulations.
Candidates must have at least two years of automotive service management experience and a valid driver's license. Required certifications include ASE C1 (Service Consultant) and a State Inspection License where applicable.
TITLE: Service Manager
REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt
GENERAL SUMMARY:
The Service Manager:
· Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional experience for every customer.
· Fulfills VIP’s vision where all VIP Professionals love their jobs because they are appreciated, well-prepared, enjoy serving others, and find personal success as a member of the VIP family.
· Creates a working environment aligned with VIP’s team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth.
· Maintains a safe workplace and ensures compliance with all policies and federal, state and local regulations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Team Building: Build an Extraordinary Team that delivers a different and better customer experience to every customer
a. Hire the best associates in the area
b. Develop a superior team
i. Ensure all associates have taken and passed all of their required LMS training
ii. Have all associates complete any and all relevant vendor training.
iii. Make sure all associates are T.I.A basic automotive service certified
iv. Career path with associates during structured associates coaching sessions
v. Sign up associates and provide study material for any applicable ASE certifications
c. Proper scheduling of the team to make sure they are able to meet our customers needs all hours of operation.
d. Effectively communicate with the team throughout the day, daily huddles and bi-monthly store meetings.
e. Monitor e-mail frequently for customer appointments and communication.
f. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle’s conditions and partnering with them on any necessary solutions.
g. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order.
h. Attend off site meetings and training sessions as needed, typically, several times per year.
2. Facility and Equipment Maintenance
· Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances.
· Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs
· Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day
· Ensures appropriate steps are taken to maintain a clean service department throughout the business day
· Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business
· Any facility or equipment issues should be entered into the facility or equipment database
3. Procedural Compliance
· Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
4. Additional Responsibilities (Performs other functions as required.)
· Communicates with other levels of management as needed to ensure compliance with service standards and company policies
· Serves as policy administrator in assigned location
PERFORMANCE MEASURMENT:
· Achieves all targeted levels of performance as outlined by leadership through various reports.
STANDARD MANAGEMENT WORK WEEK:
· SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week.
· ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
· Strong people management and leadership skills, motivational, supportive, assertive and decisive
· Excellent verbal and written communication
· Sound business sense, with the ability to analyze, prioritize, identify and implement solutions
· Strong organization and time management skills
· A comprehensive understanding of automotive servicing and the industry
2. Minimum Educational and/or Experience Level
· Two years related experience in automotive service management
· Completion of two-year college or technical school program recommended
· Or an equivalent combination of education and experience
3. Proven results Certificates, Licenses, and/or Registrations
· Current, valid driver’s license issued in state of residence
· Equipment Safety Certification
· ASE Certification C1– Service Consultant required
· ASE Certification P2 – Parts Specialist recommended
· ASE Certification G1 – Maintenance and light repair recommended
· State Inspection License Required (where applicable)
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
|
Less than 1/3 of Time |
1/3 to 2/3 of Time |
More than 2/3 of Time |
|
Sitting |
Reaching |
Standing |
|
Pushing / Pulling |
|
Walking |
|
Climbing |
|
|
|
Kneeling |
|
|
|
Crawling |
|
|
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
|
Less than 1/3 of Time |
1/3 to 2/3 of Time |
More than 2/3 of Time |
|
More than 21 lbs. |
Up to 20lbs. |
|
Essential Vision Requirements
Northern New England's leader in all things tires and service.
Founded in 1958, VIP Tires & Service is making the auto repair experience Different & Better! By engaging with every customer and taking the time to educate them about their vehicle's needs, we're having fun while growing our customer base. But don't take it from us, check out the Customer Reviews for any of our locations on Google. We're the leading provider of tires and automotive repair and maintenance services in northern New England. We operate 74 locations throughout Maine, New Hampshire, Vermont, Connecticut, and Massachusetts, as well as a distribution center and Store Support Center located in Auburn, Maine.
Offices: 24 Harriman Drive, Auburn, ME 04210, US
Based on 1956 listings with disclosed salaries, most security & safety jobs in Massachusetts pay between $80k–$203k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,503 open security & safety positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include RTX, Allied Universal, MassDEP, mouhamedzz, General Dynamics Mission Systems, among others. Browse the listings above to see every active employer.
Yes — 731 of the 4503 open security & safety positions offer remote or hybrid work (227 remote, 504 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
