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Temporary
bachelor degree, associate degree
Posted 8d ago
~40 hrs/week
Responsibilities
The Collections Analyst is responsible for managing a portfolio of accounts to ensure timely payments, minimize bad debt, and resolve discrepancies. They will also lead projects to collect customer contact information and sales tax exemption certificates while collaborating with cross-functional teams.
Requirements
Candidates should possess a Bachelor’s or Associate’s degree and 2-3 years of experience in commercial collections. Proficiency in SAP and strong Excel skills are required, along with excellent communication and problem-solving abilities.
Full job description
Reporting to the Global Collections Manager, the Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.
What You’ll Be Doing
Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
Influence and hold customers accountable to payment terms; drive toward positive key performance indicators (Aging, Days to Pay, DSO)
Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
Prepare weekly 60+ Day past due report commentary for leadership visibility
Participate in collection projects which improve collection results, DSO and delinquency
Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
Participate in the fostering of teamwork and collaboration built on mutual accountability and respect.
What You’ll Bring to the Team
Bachelor’s or Associate’s degree in a relevant field, or 2-3 years of proven experience in commercial collections
SAP experience preferred
Strong problem analysis and solving skills
Strong communication skills, both written and verbal. Ability to effectively articulate and “tell the story” to all audience levels and influence others
Demonstrated process improvements and innovative thinking skills
Proven collection skills, negotiation skills
Ability to professionally manage difficult customer communications
Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
Ability to contribute to objectives & goals
Relates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
Track record of working effectively with peers throughout the organization
Drives business results through clear communication and collaboration
Well-organized, extreme attention to detail and a self-directed individual
Strong work ethic, unquestionable integrity
Ability to work 3 days a week onsite at our Wilsonville, OR office.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
Twist Bioscience is a synthetic biology company based in South San Francisco, California. The company has developed a proprietary silicon-based manufacturing process for the production of synthetic DNA.
Twist Bioscience serves Life Science researchers who are changing the world for the better. Coming from diverse fields of medicine, agriculture, and industrial chemicals, scientists use our synthetic genes, oligo pools, biopharma services, and NGS target enrichment to better lives and improve the sustainability of the planet.
Twist Bioscience is uniquely positioned to help accelerate these efforts by providing precision at a scale that is otherwise unavailable. Our technology overcomes inefficiencies and enables cost-effective, rapid, precise, high-throughput DNA synthesis and sequencing. We offer both the quality and quantity researchers need now to rapidly realize opportunities ahead.
X @TwistBioscience
Instagram @twist_bioscience
YouTube youtube.com/TwistBioscience
#WeMakeDNA
Offices: 681 Gateway Blvd, South San Francisco, California 94080, US · 455 Mission Bay Blvd South, 6th Floor, San Francisco, CA 94158, US · Rothschild Blvd 3, Tel Aviv, Israel 6425322, IL · 5909 Sea Otter Pl, Suite #210, Carlsbad, California 92010, US · 26600 SW Parkway Ave, Wilsonville, Oregon 97070, US
Synthetic BiologyDNABiotechnologyDrug DiscoveryGene SynthesisPrimersNGSOligonucleotidesLife SciencesSynthetic DNA
How many Science & Research jobs are open in Portland, OR right now?
There are currently 484 open science & research positions in Portland, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Science & Research roles in Portland, OR?
Companies currently hiring include Oregon Health and Science University Hospital, Legacy Health, PROVIDENCE MEDICAL INSTITUTE, Laboratory Corporation of America Holdings, Twist Bioscience, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Science & Research jobs in Portland, OR?
Yes — 92 of the 484 open science & research positions offer remote or hybrid work (35 remote, 57 hybrid).
How do I apply for Science & Research jobs in Portland, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.