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Santa Clara, California, United States · On-site
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Santa Clara, California, United States · On-site
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Santa Clara, California, United States · Hybrid
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Santa Clara, California, United States · On-site
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Santa Clara, California, United States · On-site
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The Assistant Store Manager supports the Store Manager in driving sales and profitability while leading a customer-focused team. Key duties include supervising floor operations, coaching associates, and maintaining visual and operational standards.
Candidates should have a passion for fashion and trends with strong communication and time management skills. A high school diploma or equivalent is preferred, along with proficiency in basic math and computer skills.
Join the Pacsun Community
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
Learn more here:
About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you’ll be doing:
· Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
· Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
· Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
· Shares feedback from customers with the leadership team to improve the overall customer experience
· Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
· Delivers an engaging, positive and authentic customer experience with all customers
· Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
· Holds self and others responsible for the accomplishment of all operational tasks
· Coaches and provides feedback on Sales Associate's performance
· Supports associate engagement by recognizing and rewarding outstanding performance
· Provides direction to associates to ensure understanding of company directives and standards
· Prioritizes and delegates tasks to meet all operational needs
· Supports and executes visual directives and maintains visual standards set by the company
· Drives efficiency in all operational store processes
· Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
· Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
· Ensures all store associates follow all policies, procedures and all Safety Program practices
· Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
· Inspires and motivates others by consistently exhibiting core value behaviors
· Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
What it takes to Join:
· Passion for product, brands, fashion and trends
· High School Diploma or equivalent preferred
· Effective written, verbal and presentation skills
· Strong communications skills
· Excellent time management skills
· Proficient in math and possesses strong computer skills
Developing the Community/ Leadership Qualities:
· Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
· Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
· Serve as a Pacsun advocate in the industry and marketplace.
· Recruit, identify, develop, and retain talent that delivers performance excellence.
· As a manager, serve as a leader of company culture, norms, and conduct.
· Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Physical Requirements:
· The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
· The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
· The associate must frequently sit/stand for long periods of time and climb ladders as needed.
· While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
· Ability to maneuver around sales floor, stockroom and office areas.
· Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
· Ability to work in open environment with fluctuating temperatures and standard lighting.
· Hotel, Airplane, and Car Travel may be required for SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport.
Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles. Founded in 1980 as Pacific Sunwear, the Pacsun brand has evolved well beyond beachwear. Today, Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles to a community of inspired youth. In our fleet of over 350 stores and Pacsun.com you will find brands such as Formula 1, The Met, UFC, Brandy Melville, J. Galt, and Fear of God ESSENTIALS, in addition to our best-selling Pacsun brand. We are dedicated to being leaders in delivering high-quality product, relevant retail experiences, and unique digital content. As an organization we are inspired and led by the diversity of our customers and associates. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Head to our PacCares page to learn more about the organizations we partner with.
Offices: 3450 East Miraloma Avenue, Anaheim, CA 92806, US
There are currently 494 open sales positions in Santa Clara, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Applied Materials, NVIDIA, Johnson & Johnson Innovative Medicine, Pure Storage, Macy's, among others. Browse the listings above to see every active employer.
Yes — 95 of the 494 open sales positions offer remote or hybrid work (46 remote, 49 hybrid).
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