Executive Account Manager, Medical Device Manufacturing
Santa Clara, California, United States · Hybrid
Senior
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Executive Account Manager, Medical Device Manufacturing
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Short-Term Disability, Long-Term Disability, Life Insurance
Posted just now
~40 hrs/week
Responsibilities
The Executive Account Manager will serve as the primary point of contact for assigned accounts, focusing on building long-term relationships and identifying new business opportunities. They are responsible for negotiating contracts, managing sales forecasts, and collaborating with internal teams to ensure customer satisfaction.
Requirements
Candidates must hold a bachelor's degree in business or a related field and possess 5 to 7 years of account management experience, specifically within medical device manufacturing. Proficiency in CRM software and strong communication, negotiation, and presentation skills are essential for this role.
Full job description
Description
Company Overview
Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets.
At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to the Biomerics values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and patients who depend on our products.
At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members.
Role Summary
We are looking for an Executive Account Manager to create long-term, trusting relationships with our customers in the Medical Manufacturing Device space. The Executive Account Manager oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities.
Account management responsibilities include developing strong customer relationships, connecting with key business executives and stakeholders, and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the customer experience. This position may require occasional travel.
If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.
Responsibilities
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
Ensure our solutions' timely and successful delivery according to customer needs and objectives.
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Prepare reports on account status.
Collaborate with the sales team to identify and grow opportunities within the territory.
Assist with challenging client requests or issue escalations as needed.
Requirements
Bachelor’s degree in business administration, Sales, or relevant field or equivalent work experience in a related field plus 5 to 7 years of experience as an Account Manager.
Must have experience in Medical Device Manufacturing.
Proven experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or any other relevant role.
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects while maintaining sharp attention to detail.
Excellent listening, negotiation, and presentation abilities.
The salary estimates are estimates from this job board and not a guarantee from Biomerics' salary range.
Biomerics does not accept non-solicited resumes or candidate submittals from search/recruiting agencies that are not already on Biomerics' approved agency list. Unsolicited resumes or candidate information submitted to Biomerics by search/recruiting agencies not already on Biomerics approved agency list shall become the property of Biomerics, and if Biomerics subsequently hire the candidate, Biomerics shall not owe any fee to the submitting agency.
The leading vertically integrated medical device contract manufacturer serving the interventional device market.
Industry
Medical Equipment Manufacturing
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Salt Lake City, Utah
LinkedIn followers
69,472
Founded in 1994, Biomerics is the leading vertically integrated medical device contract manufacturer serving the interventional device market. Trusted as a vertically integrated partner with extensive engineering expertise and solutions, Biomerics supplies 20 of the top 30 medical device OEMs globally. Biomerics provides engineering design and development services, technology transfer manufacturing services and contract manufacturing services — including sterilization and packaging — for medical device components, subassemblies and finished medical devices. Through nine locations in the United States, two locations in Costa Rica, one in the Dominican Republic and one in Ireland, Biomerics meets customers’ immediate and long-term strategic needs. With comprehensive engineering Centers of Excellence, Biomerics is a leader in materials, interventional medical plastics, complex extrusion, micromachining of metals and polymers, laser processing, guidewires, balloons and balloon catheters, advanced catheters and steerables, image guided intervention, micro-overmolding, micro precision stamping, complex microassembly and finished device assembly. In addition to operating under a certified ISO 13485:2016 quality system, Biomerics is FDA registered and compliant with FDA 21 CFR Part 820.
Markets we serve:
* Cardiovascular
* Endoscopy
* Neuromodulation
* Neurovascular
* Robotic Surgery
* Structural Heart
* Urology
* Vascular Access
Offices: 6030 W Harold Gatty Dr, Salt Lake City, Utah 84116, US
Design EngineeringProduct Transfer EngineeringMaterial Polymerization & Custom CompoundingDevice Coating & DippingMedical ExtrusionInjection MoldingMedical Device AssemblyDevice PackagingSterilization ManagementFulfillment & Distribution
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