Description Status: Full Time, Non-Exempt, 37.5 - 40 hours/week Department: Sales / Guest Engagement (GE) Who We Are At Virginia Living Museum, we inspire people to discover, care for, and protect the natural world. Home…
Skills: Event planning, Program coordination, Customer service, Team leadership, Staff supervision
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Universal Banker - Part Time 20 Hrs (Saturdays Required) - Oyster Point
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$22/hr–$25/hr
Mid level
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Full-time
Paid time off, Life insurance, Short-term disability insurance, Long-term disability insurance, Dental coverage, Health insurance
Posted 13d ago
~40 hrs/week
Responsibilities
The Event and Program Coordinator plans and executes museum events and programs to maximize guest engagement and revenue. They are responsible for supervising event staff, managing vendor relationships, and ensuring the museum is properly prepared for all scheduled activities.
Requirements
Candidates should have experience in tourism, event management, or a related field and possess strong organizational and leadership skills. The role requires the ability to work evenings and weekends and perform physical tasks such as lifting up to 50 pounds.
Full job description
Description
Status: Full Time, Non-Exempt, 37.5 - 40 hours/week
Department: Sales / Guest Engagement (GE)
Who We Are
At Virginia Living Museum, we inspire people to discover, care for, and protect the natural world. Home to 1,100+ Virginia native species, we connect with our community through immersive experiences, innovative partnerships, and investments in sustainability.
Accredited by both the Association of Zoos and Aquariums (AZA) and the American Alliance of Museums (AAM), Virginia Living Museum is one of only fifteen institutions in the country to hold both distinctions. Community volunteers outnumber staff by approximately 8:1, extending our reach and strengthening our mission every day.
Our full-time employees enjoy a comprehensive benefits package, including 35 days of paid time off per year (9 holidays, a birthday, 10 vacation days, 12 sick days, and 3 personal days), fully paid life, short-term, and long-term disability insurance, dental coverage, and health insurance costs full or partially subsidized by the Museum. Additional benefits include a Flexible Spending Account (FSA) and the option to participate in a 401(k) retirement plan. Join this dynamic organizational culture to inspire and connect people with the natural world!
General Statement of Duties
The Event and Program Coordinator is responsible for maximizing the guest experience by planning and executing engaging and relevant programs. This position recognizes the capacity to achieve greater results by integrating skilled volunteers, leveraging their diverse knowledge and abilities. This position’s priorities align with the VLM strategic plan's three core initiatives: immersive experiences, innovative partnerships, and investments for sustainability. This position reports to the Sales Manager.
Qualifications
Experience in tourism, education, event management, business, or related field preferred
Creative, proactive, results driven high performer
Proven ability to sell
Outgoing personality who enjoys working with people and is committed to providing exceptional customer service and guest experiences
Ability to communicate enthusiasm for the museum and its programs
Exceptional ability to build and lead effective teams of staff and volunteers
Must have proven experience organizing and chairing meetings
Must have a professional appearance and demeanor
Strong organizational skills. Able to gracefully handle multiple tasks simultaneously
Exceptional communication skills, must be tactful and display discernment and discretion. Must be able to handle potentially confrontational situations.
Must be able to remain calm, make sound decisions and provide clear directions in a crisis situation
Duties and Responsibilities
Be a positive enthusiastic representative of the Virginia Living Museum
Plan, manage and execute Guest Engagement-led museum events and programs with the goal of maximizing revenue while providing engaging and relevant experiences for guests
Coordinate rental events such as weddings, holiday parties and corporate events
Assist departments with staffing for day-of set-up and breakdown for events, including STEM Career Day, Otter Ball, Plant Sale, RAAW (when requested)
Provide expert advice to departments during the event planning process, as available
Build and maintain professional relationships with clients, guests, vendors and team members
Train and supervise staff. Participate in event setup including, but not limited to, tables, chairs, décor, linens, beverages, food, place cards, and trashcans
Develop a working knowledge of the museum’s storage, security, lighting and sound systems
During events, monitor caterers, DJs, photographers and other vendors involved to ensure they are following Museum policies, including noise levels
When assigned, act as Manager on Duty, overseeing safety, security and ensuring the Museum closure policies are carried out correctly
Keep detailed event and program records. Review history and lessons learned prior to starting the planning process. Lead planning process, as needed, for Guest Engagement events
Handle all upcoming event meetings for Guest Engagement and rental events, working with Marketing & Communications on the Marketing and Events Calendar
Recruit and contract speakers, artists, and other entertainment
Develop processes to measure program success and report statistics to the team
Provide the Sales Manager with recommendations on budget, policy and procedures regarding programs and events
Write effective and creative copy to assist with marketing
Oversee & schedule the Event Staff to ensure all events have adequate staffing coverage
Ensure the Museum is restored after the completion of events and is presentable to the public
Prepare event forms and ensure all contracts are executed correctly: signed by the correct party, Certification of Insurance in place, payment, etc.
Integrate volunteers and/or interns into workflows, providing clear guidance and ensuring a positive, meaningful experience
Other duties as assigned
Requirements
Ability to work evenings/weekends
Must be able to hear and speak clearly
Physical requirements include medium work, exerting up to 50 pounds of force regularly
Must be able stand for extended periods of time and move about on foot to accomplish tasks
Must be able to stoop, kneel, crouch, crawl, reach, push, pull, lift, grasp, feel, and utilize repetitive motions
Must have close visual acuity to operate a motor vehicle and perform activities such as: preparing and analyzing data, transcribing, viewing a computer, and extensive reading
The position is subject to environmental conditions for activities occurring indoors and outdoors
Supervision Exercised: Event Staff
This job description in no way states or implies that these are the only duties to be performed by this employee. This position, Event & Program Coordinator, will be required to follow any other instructions and to perform any other related duties as assigned by the appropriate Supervisor/ Director. Virginia Living Museum reserves the right to update, revise or change the job description and related duties at any time.
Connecting People to Nature through educational experiences that promote conservation!
Industry
Museums, Historical Sites, and Zoos
Company size
51-200 employees
Founded
1966
Headquarters
Newport News, VA
LinkedIn followers
2,054
Don't let the word "museum" fool you. The Virginia Living Museum is very ALIVE and interactive. Experience Virginia's rich natural heritage. Located just 20 minutes from Williamsburg, the VLM is part zoo, nature park, aquarium, botanical garden, planetarium and science center. Visitors can view over 250 native plant and animal species including the red wolf, bobcat, otter and bald eagle. Discover native Virginia animals in naturalized habitats including a limestone cave, mountain cove and cypress swamp. Explore the underwater world of the Chesapeake Bay with sandbar sharks and touch a horseshoe crab. Enter an aviary of coastal birds. See spectacular views of the sun from the observatory and voyage across the galaxies in the state-of-the-art planetarium theater. Learn how to build, live and garden "green." Young kids particularly enjoy the Nature Playground and the "Wild & Well" exhibit where kids can role play to be a vet and zoo keeper. Explore the permanent outdoor Dinosaur Discovery Trail with 16 life-like dinosaurs, paleo camp and dig pit. Explore Virginia's natural world while creating lifetime memories with your family!
Offices: 524 J. Clyde Morris Boulevard, Newport News, VA 23601, US
ZooNature parkAquariumBotanical gardenPlanetariumScience centerand EducationMuseums and Historical SitesEducationNon Profit
How many Sales jobs are open in Newport News, VA right now?
There are currently 213 open sales positions in Newport News, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Newport News, VA?
Companies currently hiring include Casey Auto Group, Advance Auto Parts, AutoZone, Drucker + Falk, LLC, American Eagle Outfitters Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Newport News, VA?
Yes — 23 of the 213 open sales positions offer remote or hybrid work (15 remote, 8 hybrid).
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