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Full-time
bachelor degree, postgraduate degree
Posted 53d ago
~40 hrs/week
Responsibilities
Lead strategic direction and account management for enterprise brand clients to drive growth and repeat business. Oversee campaign execution, channel planning, and internal team coordination to meet business KPIs.
Requirements
Requires over 7 years of experience in client management and media or influencer marketing. A bachelor's degree is required, and an MBA is preferred.
Full job description
Linqia is an innovative start-up in the growing influencer marketing industry. Located in downtown New York, you’ll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment.
At Linqia, we deliver guaranteed influencer marketing results for our clients, by working with some of the world’s largest brands including Danonne, AB InBev, Kimberly-Clark, Unilever, and Walmart. Our AI-driven platform and team of experts are leading the transformation of influencer marketing into a scalable media channel. The Linqia platform also serves as a social content lab, where marketers can organically test and amplify the best performing influencer content to drive greater ROI from their paid, owned and earned media.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.
The Role:
The Sr. Strategic Accounts Manager is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen, and vision for Linqia’s portfolio of enterprise brand clients. The Strategic Accounts Manager effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, company, and team needs. The role provides oversight and approval of the development of higher arching media/influencer objectives and strategies, as well as the related ideation to support such goals. Ensuring that proper tools and processes are effectively applied to planning and buying activities, with the goal of optimizing deliverables and providing a solid rationale to recommendations.
This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal for this role is to provide excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs. The role acts as the steward for both Linqia and the client, establishing transparency and clear communication from pre-IO to launch.
The Sr. Strategic Accounts Manager reports into Linqia’s Director of Strategic Accounts.
What You’ll Do:
Manage the oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency
Responsible for meeting business KPI’s and development within signed IO’s
Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships.
Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment
Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge
Work with internal partners to gauge campaign performance and KPI’s to determine the extent to which the original objectives and strategies were met
Proactively keep abreast of industry trends and share knowledge with the team
Work closely with internal partners to optimize any revenue opportunities with particular clients
Qualifications:
7+ years of client management and media (or influencer) experience within agencies
Driven by delighting customers, customer satisfaction drives your work
Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms
Entrepreneurial, self-motivator who isn’t afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals
Proven track record of client and team success
Experience and comfort with high-level client communications
Bachelor’s degree, MBA is preferred
This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.
Related keywords
Influencer MarketingAI-driven PlatformSocial Content LabMedia AgencyCreative AgencyEnterprise BrandsKPIsStrategic Channel PlanningSocial Media PlatformsClient ServicesROIPaid MediaOwned MediaEarned Media
Linqia is the calm in the chaotic sea of influencer marketing.
Industry
Advertising Services
Company size
51-200 employees
Founded
2012
Headquarters
San Francisco, California
LinkedIn followers
9,392
Total funding
$3M
Linqia is the calm in the chaotic sea of influencer marketing. We are a full-service, tech-enabled platform that handles campaigns for the world’s leading brands from influencer selection to creative strategy to scale. While some influencer companies offer only technology and others operate as creative agencies, Linqia leverages both science and storytelling to help brands create emotive, human-first campaigns with inspiring content optimized by metrics-driven confidence.
We distill 1.5 billion data points down to answer who are the right influencers, what are the right social platforms, and what is the best combination of content to deliver the optimal business results. Combining proprietary technology with a data-driven methodology, our refined and tested process scales influencer marketing investments.
A pioneer in the industry with over a decade of experience and backed by the industry's largest measurement suit, Linqia is trusted by more fortune 500 brands than any other influencer marketing company. We’ve partnered with over 650 brands — including McDonald’s, Anheuser-Busch, GM, and Bayer — and run thousands of successful campaigns. We create long-lasting relationships with our clients and apply learnings from previous campaigns to drive ongoing success, regularly out-performing established benchmarks.
Enterprise brands know that influencer activation is no longer a nice-to-have, but rather an essential piece of their marketing strategy. However, it’s a complex world to navigate. We take the guesswork out of the equation, ensuring the greatest experience for both our clients and their customers.
Offices: 965 Mission St, 5th Floor, San Francisco, California 94103, US
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