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You will be responsible for identifying, validating, and documenting commercial real estate data while building relationships with industry stakeholders. Additionally, you will provide exceptional customer support, train clients on CoStar products, and help them maximize the visibility of their listings.
The role requires a bachelor's degree or equivalent experience and a strong interest in the commercial real estate industry. Candidates must possess excellent communication skills, proficiency in Excel, and experience in a customer service environment.
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Job Description
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CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.
Learn more about CoStar.
As an Associate Research Consultant, you are responsible for identifying, validating and documenting the key element to CoStar’s success: Our data. Through building relationships with industry stakeholders, you will capture market-critical information that enables our clients to make informed high impact business decisions. Additionally, you will be responsible for ensuring clients maximise CoStar Group’s marketing and information products – from helping brokers and owners increase the exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar. Through these interactions, you will curate their listings, ensuring they are getting the most visibility on our platform. Paramount to an Associate Research Consultant's success will be delivering exceptional customer support and ensuring we maintain and procure high-quality data.
Contribute to the growth of an accurate and complete database of commercial real estate inventory
Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
Monitor client usage and engage clients to use CoStar products in new and effective ways
Build and maintain mutually beneficial relationships with clients
Act as a first point of contact for new clients and support early adoption of the product
Provide on-going training and support to clients to increase product use and knowledge
Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries
Provide exceptional service to all clients with a heavy emphasis on personal attention
Bachelors’ degree or equivalent experience
Experience in a customer service environment, ideally within a corporate context
Excellent communication skills, ability to deal with people at all levels of seniority.
Demonstrate a strong interest in the commercial real estate industry.
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas
Natural curiosity, persistence, and ability to conduct thorough investigative research
Proven success performing to metrics or key performance indicators (KPIs)
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
Our Associate Research Consultants are provided with a comprehensive training program, emphasising commercial real estate principles, branding techniques, and client service phone skills and opportunities to gain subject matter expertise.
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom. CoStar Group’s websites attracted over 143 million average monthly unique visitors in the third quarter of 2025, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.
Offices: 1201 Wilson Blvd, Arlington, Virginia 22209, US · 181 Bay St, Suite 3420, Toronto, Ontario M5J, CA · 81, Rue Taitbout, Paris, Île-de-France 75009, FR · Calle de Serrano, 47, 13th Floor, Madrid, 28001, ES · 32 London Bridge, 26th Floor, The Shard, London, England SE1 9SG, GB
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