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London, England, United Kingdom · On-site
Entry level$412M raised
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Associate, Service - Financial Services (September Start)
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Full-time
bachelor degree
Posted 6d ago
~40 hrs/week
Responsibilities
Associates manage the full project lifecycle by scoping needs, recruiting experts, and delivering tailored insights to financial services clients. They are responsible for building client relationships and collaborating with internal stakeholders to maximize commercial outcomes.
Requirements
Candidates must have a bachelor's degree and 0-3 years of experience in client-facing, sales, or account management roles. Strong communication skills, a competitive spirit, and the ability to work flexible hours are essential.
Full job description
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.
Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
As an Associate, you will have the opportunity to:
Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world
Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
Cultivate account management and commercial skills through direct client relationship building and responsive service
Become a people manager and lead future Associates once you outperform as an individual contributor
An ideal candidate will have the following:
Bachelor's degree or higher (required)
0-3 years of work experience in client-facing, sales, or account management roles
Demonstrated critical thinking and creative problem-solving skills
Excellent communication and interpersonal skills, including comfort with phone-based outreach
Ability to work independently and collaboratively, in an ever-changing and fast-paced environment
Receptive to close coaching and feedback
Ability to multitask and prioritize effectively, while ensuring an attention to detail
Hustle and tenacity that drives you to go above and beyond to delight clients
Appreciation for data and understanding the numbers
Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
We connect global leaders to the power of perspective to help them achieve a strategic edge.
Industry
Information Services
Company size
1,001-5,000 employees
Founded
1998
Headquarters
New York, NY
LinkedIn followers
496,440
Total funding
$412M
GLG is the world’s leading platform for trusted human expertise, connecting decision makers to the precise intelligence they need to gain a strategic edge. Leveraging decades of experience and proprietary data, GLG’s global teams recruit and engage hard-to-access experts across every industry – delivering fresh, authoritative insights, events, advisors, and board placements to the world’s most recognized and influential companies.
Offices: 60 East 42nd Street, 3rd Floor, New York, NY 10165, US
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