Liverpool, England, United Kingdom · On-site
Customer Experience Deputy Manager – Zara Liverpool (Full Time) Location: Liverpool Contract: Full-time Based In Store At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re loo…
Skills: Retail Leadership, Customer Experience Management, Team Development, Omnichannel Services, KPI Monitoring
Liverpool, England, United Kingdom · On-site
Description We are hiring for an Assistant Store Manager to join one of our exciting stores based at Liverpool Shopping Park, Edge Lane. There’s an established team in place, and you will be working directly with them to…
Skills: Leadership, Team Management, Customer Service, Fashion Retail, Communication
Liverpool, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Liverpool, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Liverpool, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Teamwork, Communication
Liverpool, England, United Kingdom · On-site
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork
Liverpool, England, United Kingdom · On-site
THE ROLE & RESPONSIBILITIES Reports to: Regional Activation Lead Key internal relationships: Head of On Trade, Head of Trade Activation, North Trade Activation Manager Key external relationships: key stakeholders in flag…
Skills: Relationship building, Organization, Problem solving, Presenting, Socialising
Liverpool, England, United Kingdom · Remote OK
Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products i…
Skills: Account Management, Business Development, Technical Sales, Territory Planning, Customer Relationship Management
Chester, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Relationship Management, Corporate Banking, Business Banking, Commercial Banking Products, Credit Analysis
Birmingham, England, United Kingdom · On-site
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. The Opportunit…
Skills: Training Design, Customer Engagement, Technical Troubleshooting, Product Portfolio Management, Cross-functional Collaboration
Birmingham, England, United Kingdom · Remote OK
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: Training Design, Customer Engagement, Product Portfolio Management, Technical Troubleshooting, Cross-functional Collaboration
Liverpool, England, United Kingdom · Remote Solely
Business Development Consultant (Freelance / Fractional - remote) Location: United Kingdom (Remote) Employment Type: Freelance / Part-Time / Fractional (with scaling potential) Experience Level: mid-level Industry: IT Co…
Skills: B2B Sales, Business Development, IT Outsourcing, Staff Augmentation, Account-Based Marketing
Liverpool, England, United Kingdom · On-site
Company Description Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson. “The Mountain Sport Company”, Salomon was born in 1947…
Skills: Retail Management, Team Leadership, Customer Experience, Inventory Management, P&L Management
Liverpool, England, United Kingdom · On-site
Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time 30-hour Brow and Beauty Expert to make real connections in John Lewis, Liverpool! As a Brow and Beauty Expert, you'll be instru…
Skills: Retail Sales, Brow Waxing, Brow Tinting, Brow Tweezing, Customer Service
Liverpool, England, United Kingdom · On-site
Company Description Basic Salary £31,450 per annum plus Bonus Sports Direct.com is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no inte…
Skills: Team Leadership, Retail Management, Visual Merchandising, Customer Experience, Performance Driving
Liverpool, England, United Kingdom · On-site
$27k/yr
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 09:00 - 17:15; Wed 12:15 - 20:30; Thu 12:15 - 20:30; Fri 09:00 - 17:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
Liverpool, England, United Kingdom · On-site
$27k/yr
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 09:00 - 17:15; Wed 12:15 - 20:30; Thu 12:15 - 20:30; Fri 09:00 - 17:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
Blackpool, England, United Kingdom · Hybrid
Work Flexibility: Field-based Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative product…
Skills: Clinical Product Support, Robotic Surgery, Anatomy and Physiology, Pre-operative Planning, Customer Service
Liverpool, England, United Kingdom · Hybrid
About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in…
Skills: Relationship Management, Business Development, Commercial Lending, SME Banking, Credit Analysis
Liverpool, England, United Kingdom · On-site
Role Title - Retail Sales Merchandiser - Liverpool Speke - 4 hours per week Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence. Shift pattern - 4 Friday This …
Skills: Visual Merchandising, Customer Service, Stock Management, Relationship Building, Retail Sales
Liverpool, England, United Kingdom • On-site
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Lead the shop floor to ensure consistent customer experience standards and meet sales targets across all service areas. Manage team resources in real-time and oversee omnichannel operations including click & collect and returns.
Requires previous experience in a retail leadership role, such as a Department Manager. Candidates must be confident in handling customer issues and capable of making quick decisions in a fast-paced environment.
Location: Liverpool
Contract: Full-time Based In Store
At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re looking for a Customer Experience Deputy Manager who can lead from the shop floor, support the management team, and ensure customers receive a consistent and efficient experience across all channels.
This role isn’t office-based – you’ll spend most of your time on the floor, managing priorities in real time, supporting the team, and reacting to store needs as they happen.
You’ll be responsible for delivering strong customer experience standards while supporting the store to meet sales targets. This means understanding customer behaviour, managing service coverage, and leading a team that can respond quickly to demand across fitting rooms, tills, shop floor and click & collect.
You will work closely with the General Manager and Customer Experience Manager to drive performance and improve how the store operates day to day.
Support the management team to achieve and exceed store targets through strong customer service delivery
Monitor customer behaviour and adapt team focus based on traffic, peak times and trends
Ensure consistent standards across all service areas including shop floor, cash desk and fitting rooms
Oversee omnichannel services (click & collect, returns, online orders) ensuring a smooth process for customers
React daily to redistribute team resources based on store priorities
Use tools to optimise team coverage in key areas
Monitor customer experience KPIs and take action where needed
Handle and support resolution of customer complaints, escalating where necessary
Work closely with Customer Service teams to resolve ongoing issues
Support stock loss prevention and follow agreed action plans
Lead by example in behaviour, standards and work ethic on the shop floor
Create a positive, realistic working environment in a high-pressure retail setting
Support and develop the team through regular feedback and performance reviews (LEAP/PDPs)
Identify talent within the team and support internal progression
Ensure training is completed and applied, particularly around customer interaction and product knowledge
Coach team members on how to handle customers, close sales and manage busy periods
Ensure HR policies and company procedures are followed consistently
Support with payroll deadlines and ER processes where required
Support cash desk operations including opening/closing and issue resolution
Monitor cash discrepancies and report concerns
Follow all security and loss prevention procedures
Support management of the security team and related processes
Ensure all banking and cash handling procedures are followed accurately
Maintain safe working conditions on the shop floor and in back of house
Ensure housekeeping standards are followed at all times
Act quickly to reduce risk to employees and customers
Previous experience in a retail leadership role (Department Manager level or similar preferred)
Strong understanding of fast-paced retail operations
Able to make quick decisions and manage changing priorities
Confident handling customer issues and team challenges
Clear communicator who can give direct feedback and direction
Organised and able to manage time effectively during busy periods
Comfortable working on the shop floor and leading from the front
Focused on improving performance, not just maintaining it
Positive attitude towards learning and development
A physically active role with long periods on the shop floor
Weekend and evening work as standard
High levels of customer demand, especially during peak trading
Responsibility for both people and operational decisions
If you're looking for a role where you can take ownership, support a team, and work in a fast-moving retail environment, apply now.
Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home
What is Inditex? Inditex comprises seven brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We sell in 213 markets through our online platforms and our over 5.800 stores. But… What is Inditex? We are the clothes you choose to wear, the products with which you decorate your home, or celebrate a special occasion. You choose us. We are decisive. We trust in the ability and instincts of our professional team. We have got to where we are today thanks to them and the hard work of those people who have shown us where we can improve. We reinvent ourselves, we correct our mistakes and we keep moving forward. We react. #morethanajob
Offices: Avda. de la Diputación s/n, Arteixo, A Coruña 15143, ES · Avenida da Diputacion, Arteixo, Galicia 15142, ES · Carretera de Barcelona, Cerdanyola del Valles, Catalonia 08290, ES · Calle Severo Ochoa, Elche, Valencian Community 03290, ES
There are currently 52 open sales positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include WHSmith, Frasers Group, Abbott, DCK Group, Inditex, among others. Browse the listings above to see every active employer.
Yes — 14 of the 52 open sales positions offer remote or hybrid work (5 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
