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$100k–$130k/yr
Full-time
Posted 16d ago
~40 hrs/week
Responsibilities
Own the end-to-end sales cycle from self-sourced prospecting to closing across SMB, mid-market, and enterprise accounts in EMEA. Collaborate with SDRs and cross-functional teams to build territory strategy and improve the overall sales process.
Requirements
Requires 3+ years of quota-carrying SaaS sales experience with a proven track record of self-sourcing pipeline. Candidates must be proficient in using AI tools in their workflow and be able to work European business hours while based in India.
Full job description
Senior Account Executive
Department: Sales
Employment Type: Full Time
Location: United Kingdom
Reporting To: Jeevan Radhakrishnan
Compensation: £100,000 - £130,000 / year
Description
About us:
Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.
We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.
Opportunity:
We're looking for a hungry, self-directed Account Executive to build and own our EMEA territory (plus any other aligned time zones). This is not a role for someone who wants pipeline handed to them and just needs to close it. You'll be manufacturing your own outcomes: prospecting, qualifying, building relationships, and closing, across the full range of deal sizes, from SMB through enterprise.
Key Responsibilities
What you will do?
Own the entire sales cycle end to end, from self-sourced prospecting through close and activation, across SMB, mid-market, and enterprise accounts in EMEA and aligned time zones.
Work hand-in-hand with SDRs to plan territory coverage and pipeline strategy, treating them as a force multiplier on top of your own self-sourced outbound, not a replacement for it.
Build the territory: identify where the opportunities are, develop your own outbound motion, and don't wait for pipeline to be handed to you
Run a consultative sales process: understand customer needs, advise rather than pitch, and build relationships that last past the first deal
Navigate multiple internal and external stakeholders, from individual buyers at smaller accounts to full buying committees at larger ones
Work cross-functionally with product, marketing, and customer success to represent the territory's needs
Actively shape and improve the sales process itself as the territory matures, not just execute what already exists
Key Requirements
What we're looking for?
3+ years of quota-carrying, full-cycle SaaS sales experience, with demonstrated self-sourced pipeline generation, not primarily inbound or handed leads
A track record of building a book, market, or territory from limited or no existing pipeline, this is the single most important qualifier for this role
Comfort operating across deal sizes and segments, from SMB through enterprise, without a fixed ICP to lean on
Consultative selling approach: strong discovery, ability to advise rather than just pitch
Consistent track record of hitting or exceeding targets in a fast-paced, ambiguous environment
Target: $50K in new ACV per month once ramped
Fluent, hands-on user of AI tools in their own sales workflow (prospecting, research, outreach, call prep) - not just aware of them, but actively using them to move faster than a traditional rep would
Experience selling AI-enabled or AI-native products is a strong plus - comfortable articulating AI value props to technical and non-technical buyers alike
Hiver is an agentic customer service platform built for complex support.
Industry
Software Development
Company size
51-200 employees
Founded
2011
Headquarters
San Jose, California
LinkedIn followers
54,095
Total funding
$30M
Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.
With Hiver, support teams pull real-time customer data from every system that matters, collaborate across teams and deploy AI that goes beyond simple deflection. It resolves requests end-to-end, assists teams on the hard ones, and keeps quality consistent across every interaction.
Hiver offers two products:
Hiver Omni: A dedicated omnichannel customer service platform for teams to manage complex support operations with AI, workflows, and cross-team collaboration.
Hiver in Gmail: Transform Gmail into an AI helpdesk–built for teams that want to manage shared inboxes, handle complex support requests, and respond faster with AI—all without having to leave their inbox.
Over 10,000+ teams around the world, from Flexport and Ping Identity to Gusto and Epic Games, trust Hiver to deliver exceptional support that wins and retains customers for life.
Offices: 2880 Zanker Rd, San Jose, California 95134, US · 1496/A, 2nd floor, 8th Cross Road,, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, IN
customer servicecustomer successcustomer service platform built for complex supportResolves complex customer ticketsautomate customer operationsfully featured support platformand Built for complex support.SoftwareCollaborationEnterprise Software
How many Sales jobs are open in Greater London, United Kingdom right now?
There are currently 394 open sales positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Greater London, United Kingdom?
Companies currently hiring include BlueOptima, NEXT PLC, Harvey Nichols, Dexters, Frasers Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Greater London, United Kingdom?
Yes — 167 of the 394 open sales positions offer remote or hybrid work (20 remote, 147 hybrid).
How do I apply for Sales jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.