Bengaluru, Karnataka, India · On-site
AI Senior Product Manager Department: AI Employment Type: Full Time Location: Bangalore - India Reporting To: Anurag Maherchandani Description About us: Hiver is a modern, AI-driven customer service platform used by comp…
Skills: Product Management, Artificial Intelligence, Machine Learning, LLM, Prompt Engineering
Bengaluru, Karnataka, India · On-site
UX Writer Department: Marketing Employment Type: Full Time Location: Bangalore - India Description About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics,…
Skills: UX Writing, Content Design, Product Writing, User Empathy, UX Thinking
Bengaluru, Karnataka, India · On-site
AI SDE 3 - Full Stack Department: Engineering Employment Type: Full Time Location: Bangalore - India Reporting To: Amit Agarwal Description About us: Hiver is a modern, AI-driven customer service platform used by compani…
Skills: React, Next.js, TypeScript, Go, Java
Greater London, England, United Kingdom · On-site
$100k–$130k/yr
Senior Account Executive Department: Sales Employment Type: Full Time Location: United Kingdom Reporting To: Jeevan Radhakrishnan Compensation: £100,000 - £130,000 / year Description About us: Hiver is a modern, AI-drive…
Skills: Full-cycle SaaS Sales, Prospecting, Pipeline Generation, Consultative Selling, Account Management
India · Remote Solely
Support Specialist Department: Customer Support Employment Type: Full Time Location: Remote - India Reporting To: Shankar Shrinivasan Description About us: Hiver is a modern, AI-driven customer service platform used by c…
Skills: Technical Support, Email Support, Chat Support, Call Support, Problem Solving
Bengaluru, Karnataka, India · Hybrid
Finance Analyst Department: Finance Employment Type: Full Time Location: Bangalore - India Reporting To: Neelam Purohit Description About us: Hiver is a modern, AI-driven customer service platform used by companies acros…
Skills: Accounts Receivable, Accounts Payable, Revenue Recognition, Financial Reconciliation, NetSuite
Bengaluru, Karnataka, India · On-site
AI SDE 2 - Full Stack Department: AI Employment Type: Full Time Location: Bangalore - India Reporting To: Anurag Maherchandani Description About us: Hiver is a modern, AI-driven customer service platform used by companie…
Skills: React, Next.js, TypeScript, Go, Java
Bengaluru, Karnataka, India · On-site
Director of Product - Omni Department: Product Employment Type: Full Time Location: Bangalore - India Reporting To: Sushil Chaturvedi Description Opportunity: You will lead and represent the Omni product, working closely…
Skills: Product Management, B2B SaaS, People Management, Product Strategy, Roadmap Planning
Bengaluru, Karnataka, India · On-site
Principal Engineer Department: Engineering Employment Type: Full Time Location: Bangalore - India Description About Hiver Hiver is a modern, AI-driven customer service platform used by companies across healthcare, financ…
Skills: System Architecture, AI Infrastructure, Cloud Computing, SaaS Development, LLMs
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You will own the full product lifecycle of AI features, from ideation and discovery to launch and post-launch refinement. You will also collaborate with engineering, design, and data teams to translate customer needs into robust technical solutions.
The role requires 7-9 years of overall experience, including at least 2 years of product management experience in AI feature delivery. Candidates should have a strong data-oriented mindset and hands-on familiarity with AI tooling such as OpenAI APIs and prompt frameworks.
Department: AI
Employment Type: Full Time
Location: Bangalore - India
Reporting To: Anurag Maherchandani
Hiver is the omnichannel customer service platform built for the agentic era.
Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI, cross-team collaboration, workflows, and ticketing. Most platforms leave the work to your team. One ticket, one task, one resolution at a time. That is the paradigm Hiver changes. Your team now directs AI Agents to investigate, triage, update tools, and resolve tickets. Hiver is built for businesses of all sizes, from startups to enterprises, across teams like Support, Success, Finance, and HR, enabling them to manage support seamlessly. Hiver comes in two products: Hiver Omni, a dedicated agentic omnichannel platform, and Hiver in Gmail, which runs inside your inbox. More than 10,000 teams, including Flexport, Ping Identity, Gusto, and Epic Games, trust Hiver to deliver support that wins customers for life.
Offices: 2880 Zanker Rd, San Jose, California 95134, US · 1496/A, 2nd floor, 8th Cross Road,, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, IN
Hiver is the omnichannel customer service platform built for the agentic era.
Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI, cross-team collaboration, workflows, and ticketing. Most platforms leave the work to your team. One ticket, one task, one resolution at a time. That is the paradigm Hiver changes. Your team now directs AI Agents to investigate, triage, update tools, and resolve tickets. Hiver is built for businesses of all sizes, from startups to enterprises, across teams like Support, Success, Finance, and HR, enabling them to manage support seamlessly. Hiver comes in two products: Hiver Omni, a dedicated agentic omnichannel platform, and Hiver in Gmail, which runs inside your inbox. More than 10,000 teams, including Flexport, Ping Identity, Gusto, and Epic Games, trust Hiver to deliver support that wins customers for life.
Offices: 2880 Zanker Rd, San Jose, California 95134, US · 1496/A, 2nd floor, 8th Cross Road,, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, IN
