City of Westminster, England, United Kingdom · Hybrid
Stream is on a mission to bring better financial wellbeing to frontline workers. We partner with some of the world’s most famous employers - like Asda, Bupa, Burger King and the NHS - to make it happen, giving their team…
Skills: Customer Success Management, Account Management, Stakeholder Management, Data Interpretation, Upselling
City of Westminster, England, United Kingdom · Remote OK
Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company's Predictive Yes Platform helps businesses say yes to more - more good customers, more revenue, and more growth - without…
Skills: Enterprise SaaS Sales, MEDDICC, Value Selling, Pipeline Management, Executive Presence
City of Westminster, England, United Kingdom · On-site
Company Description Location: Primark Oxford Street Salary: £47,060 + bonus + medical cover (with 31 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE YOU LOVE THE CHALLENGE A people-fir…
Skills: Team Leadership, Commercial Performance, Customer Experience Management, Strategic Planning, Sales Growth
City of Westminster, England, United Kingdom · On-site
PRIMARY FUNCTION As a Sale Coordinator you are responsible for coordination of the lifecycle of property throughout the sale process, from arrival through to sale. As part of the Modern & Contemporary Art team, the Sale …
Skills: Project Management, Microsoft Office, Client Service, Inventory Management, Coordination
City of Westminster, England, United Kingdom · On-site
$30k/yr
We are currently looking for a full time Sales Associate to join our prestigious Wines & Spirits department, home to over 1,400 wines and 400 varieties of spirits. You will be part of a friendly, knowledgeable team that …
Skills: Customer Service, Product Knowledge, Wine Storage, Wine Service, Food Pairing
City of Westminster, England, United Kingdom · On-site
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure,…
Skills: Customer Service, Sales, Visual Merchandising, Stock Replenishment, Cash Management
City of Westminster, England, United Kingdom · On-site
Join our world-famous Harrods Food Halls as a Sales Associate, working alongside a passionate, supportive team dedicated to delivering exceptional service and creating unforgettable moments for every customer. You’ll enj…
Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Stock Management
City of Westminster, England, United Kingdom · Remote OK
Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candid…
Skills: End-to-end Sales, SaaS Sales, Prospecting, Discovery Process, Forecasting
City of Westminster, England, United Kingdom · On-site
Company Description Location: Primark Oxford Street East Salary: £47,060 + bonus + medical cover (with 31 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE YOU LOVE THE CHALLENGE A peopl…
Skills: Team Leadership, Commercial Performance, Customer Experience Management, Strategic Planning, Performance Management
City of Westminster, England, United Kingdom · On-site
Company Description Location: Primark Oxford Street East Salary: £47,060 + bonus + medical cover (with 31 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE YOU LOVE THE CHALLENGE A peopl…
Skills: Team Leadership, Commercial Performance, Customer Experience, Strategic Planning, Performance Management
City of Westminster, England, United Kingdom · On-site
Role Overview We're currently looking for a dynamic Lettings Negotiator to join our busy Westminster office. You will be responsible for liaising and negotiating directly with our clients as well as managing the Lettings…
Skills: Lettings Negotiation, Client Liaison, Customer Service, Compliance Management, Real Estate Management
City of Westminster, England, United Kingdom · Hybrid
$45k–$65k/yr
About Honey B Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, in…
Skills: Retail Leadership, Multi-unit Management, KPI Driving, Financial Accountability, Recruitment
City of Westminster, England, United Kingdom · On-site
Location This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifest…
Skills: Customer Service, Relationship Building, Sales, Merchandising, Cash Handling
City of Westminster, England, United Kingdom · On-site
$14/hr–$18/hr
Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating leader to join our Hive! About Honey B Honey Birdette was created by women for women, to offer an experience u…
Skills: Retail Management, Team Leadership, Customer Service, Sales Driving, KPI Management
City of Westminster, England, United Kingdom · On-site
$34k/yr
Company Description Searcys are looking for a dynamic Event Sales Executive to join our team at Surveyors House within the Royal Institution of Chartered Surveyors if you are driven by creating memorable experiences, exc…
Skills: Event Sales, Client Relationship Management, Budget Management, Event Proposal Writing, Negotiation
City of Westminster, England, United Kingdom · Hybrid
$40k–$45k/yr
We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hear…
Skills: Programmatic Strategy, Digital Advertising, Google Ad Manager, PMP/PG Deal Management, Ad Tech
City of Westminster, England, United Kingdom · On-site
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As a Sales Associate within our cutting-edge Ling…
Skills: Luxury Retail, Customer Experience, Sales Targets, Product Knowledge, Visual Merchandising
City of Westminster, England, United Kingdom · Hybrid
Love life sciences and sales but don’t see yourself in a lab? Looking to use your degree in a commercial, fast-paced sales role with clear career progression? If you’re target-driven, ambitious and motivated by success, …
Skills: B2B Sales, Mandarin Speaking, Prospecting, Consultative Selling, Lead Generation
City of Westminster, England, United Kingdom · Hybrid
Love life sciences and sales but loath lab work, or looking to utilise your degree in a sales environment? Have you realised that you are target driven and looking for a commercial role with career development opportunit…
Skills: Sales, Lead Generation, Communication, Negotiation, Target Driven
City of Westminster, England, United Kingdom · On-site
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers (PCM’s), in the deli…
Skills: Mandarin Speaking, Luxury Customer Service, Relationship Building, Client Relationship Management, Communication Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage a portfolio of enterprise and mid-market clients to drive app adoption, retention, and growth. Act as the voice of the customer by sharing actionable insights with internal teams to optimize products and services.
Requires a creative professional with experience in Customer Success, Sales, or Account Management and a proven ability to influence senior stakeholders. Must be proficient in interpreting data and have experience with upselling and cross-selling strategies.
Stream is on a mission to bring better financial wellbeing to frontline workers.
We partner with some of the world’s most famous employers - like Asda, Bupa, Burger King and the NHS - to make it happen, giving their teams access to a range of different financial benefits. Over three million people can now choose how often they’re paid, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.
Stream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.
You’d be joining a team of over 300 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.
The Opportunity:
When an employer signs up for Stream, they are buying a service that has the potential to transform their business by improving the financial wellbeing of their workforce. This can only happen if enough people know about Stream and are reaping the benefits!
As a Senior Customer Success Manager, you’ll be at the heart of our mission, responsible for ensuring every client stakeholder, frontline manager and employee hears about Stream and will continually reinforce the impact Stream is making on our client’s people at an organisational level.
You’ll work closely with some of our enterprise & mid-market clients to understand their wider business objectives, company set-up and communications channels, to execute the best awareness plans and ensure their platform is continually optimised for success.
Managing a portfolio of clients, you will also need to be able to interpret data and build out robust case studies to support any proposals or initiatives to support adoption, optimisation, growth and advocacy.
As the voice of our customer, you will know your clients inside out and will regularly share insights back to the business that enables us to understand how we can create more value for them and replicate success across our entire customer base.
The Team:
You’ll be part of a high-performing Customer Success Team responsible for app adoption rates, client retention and identifying opportunities for product expansion, as well as creating advocates of our products and services.
What will you be doing?
Meeting with senior stakeholders at our enterprise & mid-market clients, establishing strong rapport and trust.
Building detailed and impactful communication and account plans for each client, outlining steps to achieve adoption, retention, and growth within your portfolio.
Leveraging a "land and expand" sales approach to identify opportunities for upselling and growing accounts.
Using regular touchpoints to understand your client’s business priorities and advising on how Stream’s toolkit can help achieve their goals, including the adoption of new products.
Identifying potential risks within accounts and escalating them as needed to mitigate challenges.
Collaborating cross-functionally with support, delivery, product, marketing, and sales teams to optimise processes and ensure successful customer outcomes.
Acting as the voice of the customer by sharing actionable insights with the wider business to improve products and services.
You’ll be a Stream Advocate - you'll live and breathe our brand, culture and values!
What experience might you have?
Must-haves:
Our team has a range of work experiences across PR, Marketing, Sales, Customer Success and Account Management; we’re looking for someone creative, able to establish great relationships, influence senior stakeholders (both internally and externally) and be quick to put ideas and actions into practice
The role will be varied and challenging, and will require a can-do, hands-on attitude and approach - one day you might be delivering an overview of the platform to members who haven't signed up to Stream, the next day you might be showcasing engagement results with a CEO and the day after you may be putting forward your client for an industry award!
You can prioritise well, applying a commercial lens in your decision-making and where to focus your time
You can communicate and interpret data well including summarising key findings and actions in both written and presentation format
Our stakeholders tend to be in HR, Reward and Benefit and Payroll - being able to demonstrate that you can engage in meaningful conversations with senior executives from these fields will also make you stand out from the crowd
You have prior exposure to upselling and cross-selling, with the ability to identify opportunities to grow accounts and increase client adoption.
Within 1 month you’ll have:
Gotten to know your team members, the Stream platform, and all the associated tech and data behind the scenes!
Met with clients, shadowed meetings and got to grips with what makes a successful customer, plus the Stream lingo
Within 3 months you’ll have:
Started to take ownership of your client portfolio. You’ll now be comfortable leading client calls and pitching and executing awareness and account plans
Within 6 months you’ll have:
Contributed to positive outcomes at your client’s businesses by successfully executing your launch and account plans
Taken full ownership and accountability for the revenue, adoption and advocacy of your client portfolio
Put forward ideas and solutions to solve needs for your customers and shared your learnings with other team members
Working Policy:
We operate a hybrid policy; you’ll be in our beautiful London office 3 days a week, with flexibility to work from home.
The nature of the role does require travel to visit clients for meetings and events
What will we do for you?
25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
Sabbatical scheme
Paid leave to volunteer
Private Healthcare including comprehensive mental and physical healthcare
Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
Season Ticket Loan
Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
The best benefit of all, access to Stream!
At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.
Fair financial tools for the everyday worker.
Four million people now have access to the Stream platform through 2,000 brands - across the U.K., Europe and U.S. - making us the world's most widely-used financial wellbeing provider. Offered through major employers like Bupa, Asda, New Balance, Hilton, Burger King and the NHS, our platform helps our members to build brighter financial futures. Stream Platforms, Ltd is a B corporation, built with a social charter to provide fair financial services.
Offices: London | New York | Washington DC | Madrid, GB · New York, US · Madrid, ES
There are currently 72 open sales positions in City of Westminster, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Harrods, Primark, PA Consulting, InPost UK, PHILLIPS AUCTIONEERS LIMITED, among others. Browse the listings above to see every active employer.
Yes — 23 of the 72 open sales positions offer remote or hybrid work (3 remote, 20 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
