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Senior Solution Sales Executive - CRM & Industry Workflows
Chiyoda, Japan · Hybrid
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Full-time
Posted 48d ago
~40 hrs/week
Responsibilities
The role involves strategically prospecting new accounts and expanding usage within the existing customer base to exceed sales objectives. The representative will manage business relationships via telephone and video conferencing to map ServiceNow solutions to organizational pain points.
Requirements
Candidates need 1-3+ years of full sales cycle experience in software or solution sales with a proven track record in telesales and lead generation. Proficiency in integrating AI into work processes and navigating complex enterprise sales cycles is required.
Full job description
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.
What you get to do in this role:
Meet or exceed Monthly, Quarterly and Annual sales objectives.
Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
Strategically prospect within key verticals to develop new opportunities and pipeline
Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
Mentor team members and work on collaborative projects to help bring value to the team
Occasional travel for training and/or meetings may be required.
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
1-3+ years of full sales cycle experience gained within software or solution sales organization
Experience in selling enterprise class solutions utilizing telephone and video conference technology
A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.
Presentation skills via web based tools will be a distinct advantage
Excellent listening, verbal and written skills
Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
Persistent and dependable, especially with attendance, deliverables and deadlines
TR21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
Service ManagementEnterprise CloudCustom App DevelopmentPlatformITSMSecurity OperationsCustomer Service ManagementITOMGRCHR Service Delivery
How many Sales jobs are open in Chiyoda, Japan right now?
There are currently 101 open sales positions in Chiyoda, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Chiyoda, Japan?
Companies currently hiring include ServiceNow, Johnson & Johnson Innovative Medicine, SAP, Third Bridge Group, Citi, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Chiyoda, Japan?
Yes — 69 of the 101 open sales positions offer remote or hybrid work (1 remote, 68 hybrid).
How do I apply for Sales jobs in Chiyoda, Japan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.