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Contract
Posted 29d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
Coordinate tailored language learning programs and provide coaching to professionals and their families to increase utilization. Manage corporate client relationships and oversee the transfer process for relocation benefits.
Requirements
Requires proficiency in English and at least one other language, along with strong organizational and communication skills. Proficiency in Microsoft Office and the ability to handle high-pressure multitasking environments are essential.
Full job description
Customer Success Coach
SUMMARY: The Customer Success Coach is to coordinate tailored language learning programs to support professionals and their families; to engage, coach, and increase utilization among our customers. Also providing support and top-notch customer service experience for all our customers. RESPONSIBILITIES:
Drive a high level of customer and client satisfaction while managing large caseloads
Cultivate and manage positive client relationships with corporate relocation management companies to ensure Global LT as the preferred language training supplier
Counsel customers on authorized relocation benefits provided by their employer
Manage all activities, including those performed by third party suppliers related to the transfer process.
Lead point of contact and coordination for all assignment components – including internal and external points of need.
Carry out the pre-assignment briefing and orientation with the authorized participant on the client’s policy and/or benefit. Need to be comfortable on the phone talking to many different level employees.
Provide continuing coaching and support to clients and participants maintaining regular contact throughout the assignment.
Build productive and effective relationships with clients, participants and direct suppliers as well as within Global LT.
Maintain data integrity, including updating Global LT’s database, providing the required data to produce ongoing status reports.
Initiate customer satisfaction surveys when client policy allows.
Undertake other tasks as required
Adhere to Global LT’s Standards of Excellence in all aspects of the assignment process.
Meet company metrics for customer satisfaction, utilization, responsiveness and company goals.
EDUCATION AND/OR EXPERIENCE:
Proficiency in English is required
Sales experience would be an asset but not required
Bilingual in English and at least one other language
QUALIFICATIONS:
Proficient with PC and Microsoft Office such as Word, Excel, PowerPoint, Outlook
Must have strong organizations skills and be detail-oriented and organized, methodical with an analytical approach to work
Ability to deal with multitasking under continuous high-pressure situations
Excellent written and communication skills
The ability to communicate clearly and professionally
Strong customer service focus
Work well within a team with good trouble-shooting and conflict management skills
Shows initiative and creativity; be self-motivated
Global LT has been a leading expert in Language Solutions and Expatriate Services since 1979. Our Language Training, Cross-Cultural Training, Translation & Interpretation Solutions, and Destination Services are offered in any language, anywhere in the world and are backed by a proven track record of experience and client acknowledgment. We are a certified Minority Business Enterprise, headquartered in Troy, Michigan with entities in Brazil, China, Hong Kong, and the UK.
For more information about Global LT, Inc., visit our website at www.Global-LT.com
On Facebook: https://www.facebook.com/GlobalLT
Twitter: https://twitter.com/GlobalLTUSA
Offices: 755 W Big Beaver Rd, Suite 1700, Troy, Michigan 48084, US · 51/F Raffles City, 268 Xizang Zhong Road, Huangpu District, Shanghai China 200001, US · 27 Old Gloucester St., London, UK WC1N 3AX, US
Corporate Language TrainingCross Cultural TrainingIntercultural TrainingSoftware DevelopmentLanguage TutoringOnline EducationLearning & DevelopmentEdTechCorporate LearningCorporate Translation Solutions
How many Sales jobs are open in Buenos Aires, Argentina right now?
There are currently 297 open sales positions in Buenos Aires, Argentina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Buenos Aires, Argentina?
Companies currently hiring include Mercado Libre, Delivery Hero, Sweet Carolina's Travel, Accenture, Halter, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Buenos Aires, Argentina?
Yes — 168 of the 297 open sales positions offer remote or hybrid work (58 remote, 110 hybrid).
How do I apply for Sales jobs in Buenos Aires, Argentina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.