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$300k–$600k/yr
Full-time
Posted 16h ago
~40 hrs/week
Responsibilities
The Customer Care Associate will provide high-quality support to customers, ensuring their needs are met in alignment with the company's brand standards. They will handle inquiries and resolve issues to maintain positive customer relationships across various channels.
Requirements
The ideal candidate should possess strong communication skills and a commitment to providing excellent service. While specific educational requirements are not listed, the role requires a professional demeanor and the ability to work effectively within a diverse team environment.
Full job description
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
Why you'll love working here:
Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.
What we value:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.
Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Founded in 1910, Samsonite is the world’s leading luggage brand. Renowned for its breakthrough research and development, and commitment to innovation, Samsonite has excelled since its inception with a number of industry firsts. Samsonite offers an extensive range of travel, business, kids, casual and personal accessory products. Samsonite helps travellers’ journey further, with ever lighter and stronger products.
Offices: Westerring 17, Oudenaarde, East Flanders 9700, BE · Boulevard Haussmann 7, Paris, Île-de-France, FR · 575 West St, Suite 110, Mansfield, Massachusetts 02048, US
How many Retail jobs are open in Mumbai, India right now?
There are currently 270 open retail positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Mumbai, India?
Companies currently hiring include HSBC, IDFC FIRST Bank, H&M Group, Kotak Mahindra Bank, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Mumbai, India?
Yes — 16 of the 270 open retail positions offer remote or hybrid work (8 remote, 8 hybrid).
How do I apply for Retail jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.