Hyderabad, Telangana, India · On-site
Job Requirements Job Requirements Role/Job Title: Customer Service Executive - Retail Liabilities Inbound Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking …
Skills: Customer Service, Inbound Call Handling, Retail Liabilities, Service Quality Management, Average Handling Time Optimization
Hyderabad, Telangana, India · On-site
Job Requirements About the Role : Cluster Lead-First Select ** The Cluster Lead-First Select is responsible for managing a team of Elite Bankers (Select) to deliver business and Smart Banker channel’s objectives across R…
Skills: Leadership, Team Management, Retail Banking, Customer Relationship Management, Sales Planning
Hyderabad, Telangana, India · On-site
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your develop…
Skills: HR operations, Payroll management, Onboarding, Offboarding, Workday
Hyderabad, Telangana, India · On-site
JOB PURPOSE This position is critical from Revenue generation as well as uplifting the Social Infrastructure of Hyderabad AeroCity, which is a crucial success factor. Responsible for Commercial Retail leasing. Generate l…
Skills: Commercial Leasing, Retail Leasing, Business Development, Lead Generation, Account Management
Bengaluru, Karnataka, India · On-site
We are seeking a Tax Compliance Program Manager to support the First Line of Defense (1LoD) for EU/UK tax compliance across Amazon’s Marketplace business. In this role, you will execute against defined risk workstreams, …
Skills: Tax Compliance, Program Management, Risk Assessment, Regulatory Analysis, Governance
Bengaluru, Karnataka, India · On-site
We are seeking a Tax Compliance Program Manager to support the First Line of Defense (1LoD) for EU/UK tax compliance across Amazon’s Marketplace business. In this role, you will execute against defined risk workstreams, …
Skills: Compliance program management, Risk management, Audit, Governance, Regulatory analysis
Hyderabad, Telangana, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Secured Loans Collections, Agency Management, SARFAESI, DRT, NCLT
Chennai, Tamil Nadu, India · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Retail Sales, Distribution Management, Territory Management, Pharmacy Relationship Building, HCP Engagement
Hyderabad, Telangana, India · On-site
The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with …
Skills: Sales, Retail Banking, Relationship Management, Channel Partner Management, Loan Origination
Hyderabad, Telangana, India · On-site
Visual Merchandising Operations: Effective implementation of promotional /new launch windows, instore POS Elements - Props, Signage, Visual Communications. Efficient planning of the design execution within the budgets. E…
Skills: Visual merchandising, Vendor management, Store layout, Promotional window display, POS elements
Hyderabad, Telangana, India · On-site
Come be a part of a rapidly expanding $30+ billion-dollar global business. Amazon Business is a fast-growing organization passionate about building solutions. We set out every day to innovate and disrupt the status quo. …
Skills: Program management, Project management, Data analysis, Pricing strategy, Cross-functional leadership
Chennai, Tamil Nadu, India · On-site
RBS ASIN-Experience team is seeking a Principal Program Manager to lead Speed Resolution Systems, responsible for eliminating structural delivery speed defects that impact high glance view ASINs. Speed is a Stores CEO le…
Skills: Program Management, Project Management, Cross-functional Leadership, Supply Chain Management, Inventory Management
Hyderabad, Telangana, India · On-site
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to…
Skills: Account Management, Sales, Digital Advertising, Client Facing, Excel
Hyderabad, Telangana, India · On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With th…
Skills: Distributor Management, Team Leadership, Conflict Management, Sales Target Achievement, Market Execution
Hyderabad, Telangana, India · On-site
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your develop…
Skills: Scrum Master, Agile, Kanban, Iterative delivery, Continuous improvement
Hyderabad, Telangana, India · On-site
Job Requirements Job Requirements Role/Job Title: Customer Service Executive - Retail Liabilities Inbound Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking …
Skills: Customer Service, Retail Liabilities, Inbound Call Handling, Service Quality Management, Average Handling Time Optimization
Hyderabad, Telangana, India · On-site
As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader w…
Skills: Business growth, Operational excellence, Customer service, Leadership, Sales acumen
FanaticsHyderabad, Telangana, India · Hybrid
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: SOTI MDM, iOS, Android, Mobile Device Management, Power Automate
FanaticsHyderabad, Telangana, India · Hybrid
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: E-commerce, Retail, Sports Merchandise, Digital Platforms, Strategic Planning
Hyderabad, Telangana, India · On-site
About the Role: If you are accountable for your results, focus activities on attaining set objectives, this role can interest you! As a Key Account Sales Officer -OOH your main focus will be to implement and executive co…
Skills: Key Account Management, B2B Sales, Lead Generation, Corporate Gifting, Customer Relationship Management
Hyderabad, Telangana, India • On-site
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Manage inbound customer queries regarding retail liabilities while maintaining high service quality and productivity. Focus on optimizing average handling time, ensuring first contact resolution, and migrating customers to alternate service channels.
The candidate must be able to meet key success metrics including productivity and turnaround time for customer requests. Experience in a phone banking or customer contact center environment is implied.
Role/Job Title: Customer Service Executive - Retail Liabilities Inbound
Business: Service
Function/ Department: Customer Experience
Place of work: Customer Contact Center (Phone Banking unit)
Roles & Responsibilities:
'1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Secondary Responsibilities:
'Drive all the initiatives in the Customer contact center.
Key Success Metrics:
'Productivity, Average handling time, First contact resolution
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
There are currently 326 open retail positions in Hyderabad, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, The TJX Companies, Inc., Kotak Mahindra Bank, IDFC FIRST Bank, Accenture, among others. Browse the listings above to see every active employer.
Yes — 24 of the 326 open retail positions offer remote or hybrid work (3 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
