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Full-time
high school, bachelor degree
Career growth opportunities
Posted 9d ago
Apply by Aug 23
~40 hrs/week
Responsibilities
The Teller is responsible for accurately processing financial transactions, managing cash, and providing exceptional customer service. They also identify customer needs for banking products and ensure all operations comply with bank policies and audit standards.
Requirements
Candidates must be UAE Nationals with a Family Book and hold at least a High School Diploma. While fresh graduates are encouraged to apply, prior experience in banking, cash handling, or customer service is considered an advantage.
Full job description
Job Purpose
As a Teller, you will represent Emirates Islamic by delivering exceptional customer service and accurately managing a wide range of banking transactions. The role requires strong customer engagement, operational accuracy, compliance awareness, and the ability to identify opportunities that enhance the overall customer experience.
Key Responsibilities
Process financial transactions accurately and efficiently, including deposits, withdrawals, transfers, remittances, cheque cashing, and loan payments.
Handle cash management activities, ensuring proper balancing of cash drawers and adherence to security procedures.
Open and service customer accounts in accordance with bank policies, procedures, and regulatory requirements.
Deliver excellent customer service by responding to customer queries professionally and resolving issues in a timely manner.
Identify customer needs and create awareness of relevant banking products and services through quality referrals.
Maintain accurate records of transactions and customer requests while ensuring operational and audit compliance.
Support branch operations and contribute to achieving service quality standards and customer satisfaction objectives.
Collaborate effectively with branch colleagues and management to ensure smooth day-to-day operations.
Qualifications & Experience
UAE National with Family Book.
High School Diploma, Diploma, or Bachelor’s Degree.
Fresh graduates are encouraged to apply.
Prior banking, cash-handling, retail, hospitality, or customer service experience is an advantage.
Strong communication and interpersonal skills.
Basic numerical and computer proficiency.
Strong attention to detail, accuracy, and customer focus.
Key Competencies
Customer Service Excellence
Cash Handling & Transaction Processing
Attention to Detail
Communication Skills
Teamwork & Collaboration
Time Management
Compliance & Risk Awareness
Problem Solving
Sales & Referral Mindset
Why Join Emirates Islamic?
At Emirates Islamic, we are committed to developing UAE National talent and providing opportunities for career growth within one of the UAE's leading Islamic financial institutions. Join a dynamic team where you can build a rewarding career while delivering exceptional banking experiences to our customers.
Emirates Islamic offers a comprehensive range of Shariah-compliant products and services across the Personal, Business and Corporate banking spectrum with a network of 40 branches and 229 ATMs/CDMs across the UAE. In the fast-growing area of online and mobile banking, the bank is an innovator, being the first Islamic bank in the UAE to launch a mobile banking app and offer Apple Pay, as well as being the first Islamic bank in the world to launch Chat Banking services for customers via WhatsApp.
Emirates Islamic has consistently received local and international awards, in recognition of its strong record of performance and innovation in banking. Emirates Islamic was recently recognized as ‘Best Islamic Corporate Bank in the World’ at the Global Finance - Best Islamic Financial Institutions Awards 2025, won the ‘Islamic Retail Bank of the Year – Middle East’ award at The Banker’s Islamic Awards 2025 and won ‘The World’s Best Islamic Digital Bank’ award at the Euromoney Islamic Finance Awards.
As part of its commitment to the UAE community, the Emirates Islamic Charity Fund provides financial aid to those in need, with a focus on food, shelter, health, education and social welfare contributions.
Visit our customer care page for support and queries @Emirates Islamic Support.
How many Retail jobs are open in Dubai, United Arab Emirates right now?
There are currently 556 open retail positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Dubai, United Arab Emirates?
Companies currently hiring include Chalhoub Group, Al-Futtaim, Buccellati, R&B Fashion, Al Tayer Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Dubai, United Arab Emirates?
Yes — 76 of the 556 open retail positions offer remote or hybrid work (6 remote, 70 hybrid).
How do I apply for Retail jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.