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Full-time
high school
Posted 19h ago
~40 hrs/week
Responsibilities
Welcome guests and manage operational areas including ticket sales, queue lanes, and lost and found. Provide detailed information on attractions and promotions while ensuring a high-quality guest experience and safety.
Requirements
Requires English proficiency, basic computer knowledge, and a genuine willingness to engage with guests. Experience in theme parks or water parks and a higher secondary education are desired.
Full job description
At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.
About the Guest Services Associate Role:
Welcome guests in a friendly and professional manner
Engage each guest as a unique individual and listen attentively to their requests
Manage and maintain queue lanes efficiently
Sell tickets and other products via a computerized Point of Sale (POS) system
Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
Maintain awareness and adherence to company’s cash handling policies
Maintain knowledge and awareness of ongoing promotions
Provide pricing, promotion, shows, rides & attractions information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience
Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
Proactively anticipate, listen to guest’s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company’s guest complaint policy
Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
Efficiently manage all guest services operational areas
Manage lost and found counter according to company’s lost and found policy
Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
Fondly bid farewell to all guests exiting the park
Essential:
English proficiency (spoken & written)
Basic computer knowledge
Ability and genuine willingness to entertain/engage guests
We Create Immersive Destinations and Experiences.
#WeAreMiral
Industry
Entertainment Providers
Company size
51-200 employees
Founded
2011
Headquarters
Abu Dhabi
LinkedIn followers
95,048
Abu Dhabi’s driving force behind immersive destinations and memorable experiences within the leisure, entertainment and tourism industry.
From record-breaking theme parks to captivating waterfront locations and world class hotels, we take ambitious and diverse leisure, tourism & entertainment experiences from conception through development, to management and promotion & sales.
Ranked in Construction Week ME’s Top 50 GCC developers for 2023!
#WeAreMiral
Offices: Opp. Warner Bros. World - Yas Island, Abu Dhabi, PO BOX 147774, AE
Media and EntertainmentLeisureAsset ManagementTourismTravel
How many Retail jobs are open in Abu Dhabi, United Arab Emirates right now?
There are currently 54 open retail positions in Abu Dhabi, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Abu Dhabi, United Arab Emirates?
Companies currently hiring include R&B Fashion, Buccellati, GOLDEN GOOSE S.P.A., Ali & Sons Marine Engineering Factory (ASMEF), GMG, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Abu Dhabi, United Arab Emirates?
Yes — 1 of the 54 open retail positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Retail jobs in Abu Dhabi, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.