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Full-time
professional certificate
Posted 33d ago
~40 hrs/week
Responsibilities
Facilitate the selling experience for DIY customers through expert parts identification, troubleshooting, and project assistance. Manage store inventory processes and perform hands-on DIY services such as battery and wiper installations.
Requirements
Requires 3-5 years of automotive parts experience and a valid driver's license. Candidates must possess advanced knowledge of automotive systems and the ability to use POS and parts lookup software.
Full job description
Job Description
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Facilitate selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence • Understand and execute instructions furnished in written, oral, or diagram form • Successfully complete the Parts Knowledge Assessment • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Use Microsoft software effectively (Word, Excel required) • Strong organizational skills • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education
Certificates, Licenses, Registrations
Must have a valid driver's license ASE certification preferred, but not required Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
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Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 25, 2026, Advance operated 4,308 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 797 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
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Based on 685 listings with disclosed salaries, most retail jobs in Tennessee pay between $44k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Tennessee right now?
There are currently 10,347 open retail positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tennessee?
Yes — 192 of the 10347 open retail positions offer remote or hybrid work (59 remote, 133 hybrid).
How do I apply for Retail jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.