Parts Counter Salesperson Thompson Truck Group (TTG) – Knoxville Join a Team Driven by Values and Focused on Uptime At Thompson Truck Group (TTG), we're committed to keeping our customers on the road and their businesses…
Skills: Customer Service, Parts Sourcing, Sales, Communication Skills, Data Entry
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Full-time
Competitive Pay, Comprehensive Benefits Package, 401(k) With Company Match, Paid Time Off, Paid Holidays, Career Advancement Opportunities
Posted 32d ago
~40 hrs/week
Responsibilities
Responsible for selling parts to retail, service, and wholesale customers via counter, shop, and phone. The role involves accurately sourcing parts, processing payments, and managing back-orders to ensure customer uptime.
Requirements
Preferred experience in parts sales or the automotive/diesel truck industry. Requires strong communication skills, basic computer proficiency, and the ability to work in a fast-paced environment.
Full job description
Parts Counter Salesperson
Thompson Truck Group (TTG) – Knoxville
Join a Team Driven by Values and Focused on Uptime
At Thompson Truck Group (TTG), we're committed to keeping our customers on the road and their businesses moving. As one of the region's premier commercial truck dealerships, TTG provides truck sales, leasing, parts, service, and maintenance solutions across multiple locations in Tennessee and Virginia. Our mission is simple: One Team, One Drive, One Result: UPTIME. TTG's culture is built on Humility, Persistence, Respect, and Lasting Relationships.
We're looking for a customer-focused Parts Counter Salesperson to join our team in our Knoxville, TN location. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you.
Why Work for Thompson Truck Group?
Competitive pay
Comprehensive benefits package
401(k) with company match
Paid time off and paid holidays
Career advancement opportunities within a growing organization
Ongoing training and professional development
Stable, family-oriented culture
Team environment built on respect, accountability, and teamwork
At TTG, we believe our employees are our greatest asset. We are committed to investing in our team members and creating opportunities for long-term career growth.
Position Summary
The Parts Counter Salesperson is responsible for selling parts to retail customers, service technicians, and wholesale accounts over the counter, through the shop, and by phone. This position plays a vital role in delivering excellent customer service, accurately sourcing parts, and supporting dealership operations.
Essential Duties and Responsibilities
Assist customers in selecting the correct parts in a friendly, professional, and efficient manner.
Utilize dealership systems and online resources to accurately identify and source parts.
Inform customers of related parts, accessories, promotions, and special offers.
Process customer payments, including cash, checks, and credit card transactions.
Promptly answer incoming telephone calls and assist customers with parts inquiries.
Follow up with customers to ensure parts orders are accurate and complete.
Maintain a high level of service for both internal and external customers.
Communicate out-of-stock parts and shop materials to inventory control personnel.
Monitor and follow up on back-ordered parts.
Proactively solicit and grow customer accounts through phone outreach.
Participate in all assigned training and development programs.
Address and resolve customer concerns regarding products and services.
Maintain a clean, organized, and professional work area.
Maintain a professional appearance and represent TTG positively at all times.
Qualifications
Previous parts sales, automotive, diesel truck, equipment, or related industry experience preferred
Strong customer service and communication skills
Ability to work in a fast-paced environment and manage multiple priorities
Basic computer and data entry skills
Strong attention to detail and organizational skills
Ability to work effectively as part of a team
Commitment to delivering exceptional customer service
Build Your Career with TTG
If you're looking for a company that values hard work, teamwork, and customer service—and offers opportunities to grow your career—we encourage you to apply today.
Thompson Truck Group is an Equal Opportunity Employer and values diversity in the workplace.
International Truck Dealerships Across the Southeast
Industry
Truck Transportation
Company size
51-200 employees
Headquarters
Knoxville, Tennessee
LinkedIn followers
735
Thompson Truck Group (TTG) is an International Truck dealership group with locations in Knoxville, Chattanooga, Cookeville, and Bristol, VA. TTG carries a large selection of new and pre-owned inventory. With trucks, trailers, parts, service, and leasing, we can keep you moving. Our mission is One Team, One Drive, and One Result: UPTIME! Thompson Truck Group values Humility, Persistence, Respect, and Lasting Relationships. TTG is a division of Thompson Distribution, LLC, an investment holding company wholly owned by John Thompson of Nashville, TN.
Offices: 4550 Rutledge Pike, Knoxville, Tennessee 37914, US · 4801 Rutledge Pike, Knoxville, Tennessee 37914, US · 667 Horace Lewis Rd, Cookeville, Tennessee 38506, US · 4965 Lee Hwy, Bristol, Virginia 24202, US · 555 Hickory Hills Blvd, Whites Creek, Tennessee 37189, US
Based on 685 listings with disclosed salaries, most retail jobs in Tennessee pay between $44k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Tennessee right now?
There are currently 10,347 open retail positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tennessee?
Yes — 192 of the 10347 open retail positions offer remote or hybrid work (59 remote, 133 hybrid).
How do I apply for Retail jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.