Philadelphia, Pennsylvania, United States · Hybrid
GENERAL PURPOSE: The Loss Prevention Agent supports store safety and loss prevention programs by monitoring stores for theft and fraud and follows policies to deter or apprehend individuals after validating dishonest act…
Skills: Loss Prevention, CCTV Monitoring, Fraud Detection, Incident Documentation, Investigation
Montgomery, Pennsylvania, United States · Hybrid
GENERAL PURPOSE: The Loss Prevention Agent supports store safety and loss prevention programs by monitoring stores for theft and fraud and follows policies to deter or apprehend individuals after validating dishonest act…
Skills: Loss Prevention, CCTV Monitoring, Fraud Detection, Incident Documentation, Investigation
Pequea Township, Pennsylvania, United States · On-site
$80k–$100k/yr
Automotive Sales & Leasing Consultant Susquehanna Ford – A Family-Owned Dealership Where Culture, Growth & Success Come First About Us Susquehanna Ford is more than a dealership — we’re a family-owned business built on i…
Skills: Sales, Leasing, Customer service, Communication, Relationship building
Allentown, Pennsylvania, United States · On-site
$19/hr–$27/hr
Position Summary... What you'll do... Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the C…
Skills: Customer service, Merchandising, Inventory management, Cash handling, Optical sales
CCMICoraopolis, Pennsylvania, United States · On-site
https://ccmiretailservices.com - CLICK on JOB opportunities to complete your registration Merchandising & Audits available. See all information pertaining to rate of pay and tasks to be completed on the CCMI website (lin…
Skills: Merchandising, Auditing, Independent Work, Following Instructions, Photography
CCMIPittsburgh, Pennsylvania, United States · On-site
https://ccmiretailservices.com - CLICK on JOB opportunities to complete your registration Merchandising & Audits available. See all information pertaining to rate of pay and tasks to be completed on the CCMI website (lin…
Skills: Merchandising, Auditing, Independent Work, Following Instructions, Photography
Uniontown, Pennsylvania, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. The starting rate of pay is $16 / hour based on a 40 hour work week and is located at 5183 Pitt…
Skills: Vehicle cleaning, Sanitization, Vehicle inspection, Detailing, Customer service
Easton, Pennsylvania, United States · On-site
Position Summary The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. They will need to deliver exceptional customer service and maintain a clean and sanitiz…
Skills: Food preparation, Customer service, Espresso preparation, Sanitation, Efficiency
Moon Township, Pennsylvania, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer service, Relationship management, Sales, Cash handling, Financial goal identification
Altoona, Pennsylvania, United States · On-site
$47k–$58k/yr
Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
Skills: Sales, Customer service, Relationship building, Communication, Consultative sales
Allison Park, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Philadelphia, Pennsylvania, United States · On-site
Job DetailsJob Location: L060 South Philly - Philadelphia, PA 19145Part- Time: Starting at $12 per hour. Tuesday 3pm-10pm, Wednesday 3pm-10pm, Sunday 1pm-7:15pm. Opportunity for growth and full time hours. Hourly increas…
Skills: Customer service, Communication, Point of sale systems, Cleaning, Sanitization
Waynesburg, Pennsylvania, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client loyalty, Customer experience, Customer service
Bellevue, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Ross Township, Pennsylvania, United States · On-site
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer service, Communication skills, Organizational skills, Multi-tasking
Green Tree, Pennsylvania, United States · On-site
$13/hr–$13/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Multi-tasking, Attention To Detail
Shippensburg, Pennsylvania, United States · On-site
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location…
Skills: Stocking, Merchandising, Customer Service, Inventory Management, Sanitation
North Strabane Township, Pennsylvania, United States · On-site
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer service, Travel planning, Communication, Organizational skills
Baldwin, Pennsylvania, United States · On-site
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for …
Skills: Retail sales, Customer service, Cross-selling, Upselling, Cash handling
Pittsburgh, Pennsylvania, United States · On-site
$21/hr–$36/hr
The starting pay range for this position per hour is $21.50 - $23.50. The full pay range for this position per hour is $21.50 - $36.55 Pay is based on several factors which vary based on position. These include labor mar…
Skills: Team Leadership, Inventory Management, Workload Planning, Guest Service, Coaching
Philadelphia, Pennsylvania, United States • Hybrid
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The Loss Prevention Agent monitors store areas to identify and deter theft and fraud while utilizing CCTV and investigative tools. They document incidents and collaborate with leadership and law enforcement to resolve theft cases and ensure a safe environment.
Requires a high school diploma or equivalent, with an associate degree preferred and 1-2 years of experience in loss prevention, retail, or security. Candidates must be able to pass background screenings and possess strong communication and judgment skills.
GENERAL PURPOSE:
The Loss Prevention Agent supports store safety and loss prevention programs by monitoring stores for theft and fraud and follows policies to deter or apprehend individuals after validating dishonest acts have occurred. The Agent works closely with LP Field Leaders, corporate investigators, and external partners to document findings, assist in investigations, and resolve incidents. The Agent ensures a safe shopping and working environment that delivers value to our customers and supports our company values of integrity, respect, accountability, learning, and humility.
ESSENTIAL FUNCTIONS:
• Monitor store entrances, exits, sales floor, and checkout areas to identify theft or fraudulent behavior.
• Observe and engage individuals exhibiting dishonest actions to prevent potential loss.
• Utilize CCTV, reporting tools, and investigative resources to detect theft indicators and validate incidents.
• Accurately document incidents, maintain evidence, and provide timely reports to leadership and Investigations teams.
• Partner with leadership and law enforcement to resolve theft cases and support apprehensions when authorized.
• Assist with trespass enforcement for repeat offenders in compliance with company policy.
• Collaborate with internal teams on major theft incidents and contribute to follow-up investigations.
• Identify and report safety hazards and operational vulnerabilities to store management.
• Perform additional duties as assigned to support loss prevention objectives.
COMPETENCIES:
• Manages Work Processes
• Collaborates
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes
• Communicates Effectively
• Ensures Accountability and Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• High School education or equivalent required, AA degree preferred.
• Minimum 1-2 years experience in loss prevention, retail, or security.
• Demonstrated ability to work effectively both independently and within a team in a fast-paced environment
• Ability to collaborate effectively with internal and external partners including law enforcement
• Strong written and oral communication skills
• Demonstrated ability to build and maintain working relationships with associates at all levels of the organization
• Excellent customer service skills
• Demonstrated ability to effectively problem solve with the proper sense of urgency
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing as required
• Ability to make quality judgment in little to no response time
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Must be able to travel. Will require frequent driving.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Say "Yes!" to Success
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $22.8 billion, Fortune 500 Company. We operate our off-price businesses in a way that keeps costs low so we can pass the savings to our customers. We continue to open new stores and our sales growth has outpaced traditional retailers for the past three years. Ross Dress for Less® has 1,917 stores in 44 states, the District of Columbia, Guam, and Puerto Rico. dd’s DISCOUNTS® has 366 stores in 23 states. Please join our Talent Community to receive the latest updates for your areas of interest, career news, and exciting opportunities at Ross Stores: https://ross.avature.net/talentcommunity Additional information is available at: www.rossstores.com www.ddsdiscounts.com
Offices: 5130 Hacienda Drive, Dublin, CA 94568, US · 1372 Broadway, New York, NY 10018, US · 110 E 9th St, Los Angeles, California 90079, US · 80 Blanchard Rd, Burlington, Massachusetts 01803, US
Based on 869 listings with disclosed salaries, most retail jobs in Pennsylvania pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
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