Findlay, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Lorain, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Akron, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Fremont, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance, Installation
Sunbury, Ohio, United States · On-site
$1k–$4k/yr
Camping World is seeking a Retail Sales Associate for our growing team. As a Retail Sales Associate you will be responsible for ensuring that every customer receives the best customer service. What You’ll Do: • Provide e…
Skills: Customer Service, Communication Skills, Mentoring, Product Knowledge, Sales
Sunbury, Ohio, United States · On-site
$1k–$4k/yr
Camping World is seeking a Retail Sales Associate for our growing team. As a Retail Sales Associate you will be responsible for ensuring that every customer receives the best customer service. What You’ll Do: • Provide e…
Skills: Customer Service, Communication, Mentoring, Sales, Product Knowledge
Westlake, Ohio, United States · Hybrid
$15/hr–$16/hr
Job DetailsJob Location: Crocker Park - Westlake, OH 44145Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $16.65 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: RetailAbout Lovesa…
Skills: Sales Techniques, Customer Relationship Management, Visual Merchandising, Product Demonstration, Conflict Management
Columbus, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Customer Service, Security Patrolling, Credential Verification, Incident Response
Columbus, Ohio, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Alarm Response, Patrolling, Customer Service, Access Control, Incident Documentation
Toledo, Ohio, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Skills: Customer Service, Cash Handling, Risk Management, Relationship Building, Problem Resolution
Chick-fil-A Mayfield FEDERER ENTERPRISES, LLCMayfield Heights, Ohio, United States · On-site
If you enjoy staying busy, working with a team, and making sure everything is fresh and ready for the day's rush—this role is for you! 💪✨ 💡 What You’ll Do 🥬 Prep fresh salads and other menu ingredients ⚖️ Measure and …
Skills: Food preparation, Precision, Cleaning, Organization, Food safety
West Jefferson, Ohio, United States · On-site
$13/hr–$14/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Automotive system knowledge, Inventory management, Battery installation
Kettering, Ohio, United States · On-site
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops …
Skills: Store Management, Staff Training and Development, Payroll Administration, Expense Control, Loss Prevention
Toledo, Ohio, United States · On-site
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Customer service, Cash handling, Point of sale, Arithmetic, Communication
Kettering, Ohio, United States · On-site
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops …
Skills: Store Management, Staff Training, Payroll Administration, Expense Control, Loss Prevention
Steubenville, Ohio, United States · On-site
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment exp…
Skills: Field Service, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Preventative Maintenance
Akron, Ohio, United States · On-site
$12/hr–$17/hr
BALLAST WAX · EUROPEAN WAX CENTER Guest Service Associate Be the face. Set the tone. Make it memorable. 46 N Hawkins Ave, Akron OH 44313· In-Person · Full-Time & Part-Time Available THE OPPORTUNITY Y…
Skills: Customer Service, Sales, Point of Sale (POS), Appointment Scheduling, Communication
Boardman, Ohio, United States · On-site
$12/hr–$19/hr
BALLAST WAX · EUROPEAN WAX CENTER Guest Service Associate Be the face. Set the tone. Make it memorable. Boardman · In-Person · Full-Time & Part-Time Available THE OPPORTUNITY You're not just answerin…
Skills: Customer Service, Sales, Appointment Scheduling, POS Systems, Communication
Oregon, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Solon, Ohio, United States · On-site
Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on …
Skills: Inside Sales, Customer Service, Product Knowledge, Estimating, Transaction Processing
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Perform installation, repair, and preventative maintenance of lottery equipment and communication hardware at retail locations. Provide technical training to customers and ensure a positive client experience through effective troubleshooting and support.
Must have a high school diploma, a clean driving record, and the ability to lift up to 50 pounds. Requires basic computer hardware/software troubleshooting skills and the flexibility to work overtime, weekends, and holidays.
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
A Field Service Technician is a client-site facing technician who services lottery retail locations.. They perform client-site servicing, repair, installation, and relocation of company equipment and supplies. The equipment varies from communication hardware to point of sale and vending equipment. The Field Service Technician also provides training and preventative maintenance to customers on all aspects of the equipment.
As part of your day, you are responsible for the completion of assigned service calls at lottery retailer locations. These include scheduled calls (installs, removals, and preventative maintenance and unscheduled calls (service and supplies as initiated by the customer).
Provide a positive customer experience using your customer service and technical skills.
Communicate the value of our services and match products with customer needs.
Perform extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with little to no supervision.
Performs vehicle management functions as set by guidelines.
Partnering with the Data Center to ensure timeliness to retail locations and understanding problems at each assigned service location.
Records service call information, logs and reports data communication problems to management and communication recommendations on customer’s equipment.
Follows through on customer issues that require additional support.
Ability to troubleshoot all forms of communications within a retail location.
Performs routine maintenance on company vehicles.
Maintains an acceptable driving record in accordance with the Motor Vehicle Policy.
Build and maintain strong, long-lasting customer relationships.
Solve your customers’ challenges the first time, owning it.
Some troubleshooting of customer issues over the telephone.
Training of new and existing customers.
This position will average approximately six to ten detailed activities per day depending upon local area needs, responsibility, and service order type.
Occasionally assist in the training of new and existing team members.
Performs these functions and all other duties as assigned.
Must have a high school diploma or equivalency.
Pass a background check, drug test, and have a clean driving record.
Ability to drive a non-CDL delivery truck.
Familiarity with MS Office products (Excel, Word, PowerPoint, etc.)
An understanding of, and some experience with, troubleshooting computer software and hardware technologies.
Excellent interpersonal, verbal, and written communications skills.
Exceptional customer satisfaction skills.
Promptly respond to customer/leadership requests and feedback.
Proven self-starter with motivation and ability.
Organization and time management skills that enable effective multitasking.
Strong judgement and problem-solving skills to determine most cost-effective repair/resolution to minimize customer downtime.
Ability to work weekends, holidays and evenings as needed.
Available to work overtime as needed.
Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).
Occasional ladder climbing.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
Following our sale in April 2022, Scientific Games became a 100% lottery-focused company. Please follow our new SCIENTIFIC GAMES page for the latest lottery industry and company news.
Offices: Alpharetta, US
Based on 1353 listings with disclosed salaries, most retail jobs in Ohio pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,244 open retail positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Kroger, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 267 of the 19244 open retail positions offer remote or hybrid work (101 remote, 166 hybrid).
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