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The Supervisor provides oversight for team members and manages store operations in the absence of upper management. They spend most of their time on the sales floor coaching staff and ensuring exceptional customer service.
Requirements
Candidates should ideally have 2+ years of retail experience and a high school diploma or GED. Must be at least 18 years old with strong communication skills and the ability to work a flexible schedule.
Full job description
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.
Responsibilities
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Expectations:
Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Help resolve customer issues and complaints and escalating problems to the management team when necessary.
Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years’ experience in a retail setting preferred.
Candidates must be a minimum of 18 years of age to be considered for employment.
High school diploma/GED preferred.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
BNC is a provider of retail & academic solutions, research and insights to campus stores, serving 6M students & faculty.
Industry
Retail
Company size
10,001+ employees
Founded
1971
Headquarters
Florham Park, NJ
LinkedIn followers
20,641
Barnes & Noble College, a Barnes & Noble Education (NYSE:BNED) company, is a leading operator of college bookstores in the United States. Barnes & Noble College currently operates more than 1,100 physical and virtual campus bookstores, serving nearly 6 million students nationwide. General information on Barnes & Noble College can be obtained by visiting: www.bncollege.com.
At Barnes & Noble College, our focus is on delivering services and solutions that help colleges and universities meet and exceed their highest priority goals. Whether it’s facilitating a better student academic journey, delivering superior customer experiences, or building lifetime relationships with parents, fans and alumni, our unique approach and set of proprietary assets allow us to support our partners in a more localized, relevant, and highly differentiated manner.
Offices: 180 Park Avenue, Suite 301, Florham Park, NJ 07932, US
Based on 651 listings with disclosed salaries, most retail jobs in Indiana pay between $42k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Indiana right now?
There are currently 10,432 open retail positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Meijer, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Indiana?
Yes — 72 of the 10432 open retail positions offer remote or hybrid work (32 remote, 40 hybrid).
How do I apply for Retail jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.