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Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice. 

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario. 

This is a Regular Full-Time opportunity!

Type: New position!

 

The Position

The Director, Strategy and Strategic Communications is an exciting, fast-paced, full-time, permanent leadership role at Women’s College Hospital. The Director will be responsible for the planning and implementation of WCH’s transformation agenda as it relates to strategic alignment, corporate planning and the Office of Project Management. They will oversee internal/external communications, brand reputation, public affairs and government relations.

Reporting to the Vice President, Strategy, Quality, Risk and Corporate Privacy Officer, and working in close collaboration with the senior leadership team, Foundation and Board of Directors, the Director will drive strategic planning and prioritization, implementation and aligned communications and project management processes to support the organization’s delivery and profiling of strategic priorities. The Director will oversee the Office of Project Management to develop and execute on strategic business and project plans that drive operational, financial and administrative planning, and support the overall organizational objectives of WCH. The Director will act as a key strategic advisor to the senior leadership team and WCH staff while developing organizational capacity to identify and execute on strategic approaches that have health system impact. The Director will also play a key role in developing and fostering successful strategic partnerships across all areas of WCH.

 

Key Leadership Accountabilities 

     Strategy and Planning

• Position, communicate and advance WCH strategic priorities with internal and external partners, supporting  strategy formulation, development and implementation
• Influence and design organizational frameworks for strategy and corporate and departmental planning across multi-year goals and priorities incorporating effective performance measurement, monitoring and reporting
• Work with government and other funding partners to propose and achieve funding for priority strategic and system initiatives
• Act as a key trusted advisor to senior leadership and facilitate cross -functional team collaboration in developing business strategies and project initiatives
• Oversee the development and evolution of the Office of Project Management, mentoring a small team of high performing strategy project management staff
• Oversee planning, workflows, and resource allocation to ensure effective execution of strategic initiatives and operational excellence
• Monitor changing priorities, trends, legislative requirements and/or other internal and external emerging issues, analyzing the potential impact on organizational goals, priorities, and activities and recommending and/or implementing appropriate strategies to achieve desired results
• Contribute to corporate efforts and initiatives, as appropriate, to enhance WCH’s vision, mission, values, and goals, including operational effectiveness and patient, physician and staff satisfaction

 

Strategic Communications

• Lead the development and delivery of integrated communications strategies that advance organizational priorities across patient care, research, and education, strengthening reputation and engagement with partners
• Provide strategic communications counsel to senior leadership, programs, and institutes, ensuring alignment with organizational goals, brand, and direction
• Oversee internal and external communications programs that inform, engage, and align staff, clinicians, researchers, learners, and partners
• Drive internal communications and engagement strategies that support culture, transparency, change management, and organizational alignment
• Work closely with senior leaders to support government relations and public affairs strategies, including engagement plans, that advance the Hospital’s short-term and long-term priorities
• Lead proactive media strategy and relations, reputation and brand management, and issues response, positioning the organization as a trusted voice in healthcare and health equity
• Advance modern, data-informed communications functions and social media presence by integrating digital strategy, analytics, audience insights, and emerging technologies, including AI-enabled tools
• Identify and leverage opportunities to elevate organizational leadership and thought leadership at local, national, and global levels
• Collaborate with internal and external partners, including foundations, to align communications with strategic and philanthropic priorities
• Lead, mentor, and develop a high-performing communications team, fostering a culture of collaboration, accountability, and continuous improvement

 

• Participate actively as a Director and leader, keeping the executive leadership team fully informed on the status of initiatives and important factors influencing priority initiatives

 

The leadership responsibilities described above are representative and are not to be construed as all-inclusive.

 

Experience

The successful candidate will have 7-10 years of progressive experience in healthcare strategy, strategic communications and planning roles. This is an influential leadership role that requires someone that excels at driving operational efficiencies and designing business strategy in a complex and innovative environment. The successful candidate will have experience across the continuum of corporate strategy including leading communications, strategy optimization, project management and overall performance improvement of the organization. The ideal candidate might be described as dynamic, positive, collaborative, persuasive, resilient, driven and results-oriented.

An inspiring and creative place to work, Women’s College Hospital is your opportunity to change the healthcare system and work towards health equity, while having a lot of fun. You’ll be welcomed into a supportive and inclusive environment built on our core values of Quality, Equity, People, Curiosity and Partnership.

 

Qualifications

 

• Master’s degree in Health Administration, Business or relevant discipline required
• Minimum seven to ten (7-10) years of related experience in progressively responsible leadership and project management roles in dynamic, complex work environments
• Minimum five (5) years supporting/working directly with executives and/or senior leadership
• Strong understanding of healthcare strategy, strategic planning and strategic communications alongside demonstrated experience and success facilitating and implementing corporate and system -wide initiatives
• Deep understanding of the Ontario health care system strategies, policies, stakeholders, and key issues
• Superior presentation and writing skills to successfully engage and collaborate with a wide variety of partners, including executive, leadership, clinicians, and public audiences
• Demonstrated effectiveness at leading and working with high performing clinical, academic, communications and project management teams
• Demonstrated strong interpersonal and management skills, influence others and establish credibility with individuals at all levels of the organization
• Excellent organizational and time management skills, with the ability to self-manage while supporting multiple, often competing priorities
• Demonstrated ability for critical and strategic thinking
• Superior analytical and problem-solving abilities
• Proactive with an ability to anticipate needs and provide strategic analysis and advice
• Demonstrated high-caliber judgement, decision-making and triaging ability to support executives
• Excellent attendance and punctuality
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP). 

Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.