Jobs at Payments Canada (Now Hiring) — 6 open

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are 

We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:

 Inspire trust, build community and enable change. 
 Payments Canada — where our country connects:  Payments Canada — Who we are

| Our culture

With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada! 

Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose!

 

| What we are looking for

The Member Compliance team oversees member compliance with by-laws and rules and is the second line of defense. The team investigates, takes remedial action on and supports adjudication of compliance complaints and advises the first line of defense business units on compliance matters. The team builds and maintains strong relationships with internal stakeholders and members to promote the risk-based compliance framework.

 

The Director, Member Compliance will report to the Vice President, Compliance, Privacy and Bank of Canada Affairs. An integral member of the team, the responsibilities of the Director, Member Compliance include:

 

Member Compliance

• Provide guidance and advice with respect to member compliance matters.
• Monitor and enforce member compliance with by-laws and rules and recommend risk-based escalations for potential contraventions.
• Lead investigations of potential member contraventions.
• Support the response investigation process for fraud and other operational related incidents.
• Regularly evaluate and provide recommendations, where applicable, to enhance and mature the member compliance program in place for current and future systems.
• Foster relationships with compliance industry peers to track regulatory developments, peer insights, enforcement priorities and trends and benchmark best practices.
• Support review of membership applications and registrations and reports to the board.
• Review and provide sign off on recommendations to the President and CEO regarding compliance complaints, member requests for extensions for the use of financial institution numbers and other member compliance matters.
• Provide support in drafting the annual compliance report to the board.
• Provide guidance and advice with respect to the development of new rules and rule amendments, as applicable.
• Draft documentation such as training/education materials, reports to board, correspondence, etc. as required.

 

Leadership, People and Team Development 

• Develop, implement, and maintain a divisional strategy in line with the organizational strategy, designed to enhance or reliably sustain existing services over the longer term, and to proactively identify opportunities for new or amended services.
• Provide strong leadership to the divisional team, ensuring the necessary tools and support are in place to enable the team to be successful.
•  Monitor and measure performance of divisional goals against Payments Canada’s strategic goals, as well as plans in support of the corporate scorecard.
• Attract and retain professionals with the skill sets and competencies needed to deliver Payments Canada’s strategic priorities.
• Responsible and accountable for all aspects of the talent management cycle (i.e., workforce planning, recruitment, performance management, staff development, succession) for the team, including developing group and individual development plans for team members to support a culture of continuous learning and development.
• Provide leadership to the team through the creation of a compelling vision and ensure that the necessary tools and support are in place to enable the team to succeed.
• Champion Payments Canada’s culture, both internally and externally.
• Establish and operate within budget and ensure compliance with budgetary and financial administration requirements.
• Encourage an open and energetic working environment and, by example, demonstrate that the team supports the entire organization to meet internal/external objectives.

 

Professional Development

• The incumbent expects to spend approximately five to 10 days annually attending courses and seminars, following in-house self-study courses, and pursuing reading and research in order to maintain the skills required in the performance of the duties associated with this position.

 

Technical Competencies

• Knowledge of the Canadian Payments industry in particular the Canadian Payments Clearing and Settlement Systems.
• Knowledge of the Bank of Canada’s Risk Management Standards in relation to Payments Canada’s designated systems.
•  Critical reasoning and analytical thinking.
• Ability to write in a clear and concise fashion.
• Ability to create impactful presentations.
•  Sound time management and organizational skills.
•  Strong business acumen related to the Financial Services and payments industry.
•  Demonstrated interpersonal, listening and influencing skills, with the ability to maintain strong relationships

 

Personal Competencies

• Enjoy managing, organizing, transforming, and sharing information.
• Strongly values learning and continuous development/ improvement.
•  Demonstrated commitment to quality and attention to detail.
•  Excellent collaborative and communication skills.
•  Detail-oriented focus with the ability to multitask under tight deadlines.
•  The ability to work independently and as part of a team.
• Excellent organizational and time management skills.
•  Excellent relationship management skills.
• Strong problem-solving skills.
•  Sound judgement

 

| What you need to be successful

• Undergraduate degree in law, political science, business administration, or related field.
• Minimum of ten (10) years’ experience in compliance function, preferable within the financial services industry, including five (5) years of leadership experience.
•  Experience liaising with internal and external stakeholders at all levels.
• Experience in delivering briefings to senior leadership.
• Knowledge of the Canadian financial services industry.
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.
• Travel within Canada may be required.

 

| Salary range

Our target starting rate for this role is $143,650 with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed below.

Please submit your application by August 28, 2026.

 

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible)
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

 

| Our Commitment to Fair Hiring

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

 

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing [email protected].

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.