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The Director leads the design and implementation of strategic initiatives within the Canadian Consumer Credit function to improve operating effectiveness and governance. This role acts as a central integrator, translating high-level strategy into structured plans and measurable business outcomes.
Requires 9+ years of relevant experience in financial services, strategy, or consulting, typically paired with a graduate degree in a quantitative field. Expertise in retail credit risk, complex cross-functional execution, and executive-level communication is essential.
Application Deadline:
Address:
33 Dundas Street WestJob Family Group:
Provides subject matter expertise in the design, development, management and implementation of strategic initiatives from business case development through execution. Works across BMO to deliver program and business results aligned with overall group goals. Fosters a culture aligned to BMO purpose, values, and strategy and role models BMO values and behaviours in all that they do.
In this role, the Director, Strategic Initiatives will work closely with the Head, Canadian Consumer Credit (Retail Risk). This position operates at the intersection of strategy, risk oversight, and business operations, strengthening execution discipline, governance, and operating effectiveness across the Canadian Consumer Credit function. The Director ensures that strategy is translated into structured plans, aligned execution, and measurable outcomes.
Acting as a central integrator across priorities, the Director ensures strategy is translated into structured plans, aligned execution, and measurable outcomes - bringing clarity, discipline, and consistency to how the function operates.
Key Accountabilities
Strategic Leadership & Advisory
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Develops an expert understanding of business/group challenges and strategic priorities.
Recommends measures to improve organizational effectiveness and execution discipline.
Connects work to BMO’s purpose, sets clear outcomes, and ensures accountability for results.
May consult to or serve on governance forums, committees, and task forces.
Strategic Planning, Execution & Governance
Manages resources and leads execution of strategic initiatives to deliver on business and financial goals.
Translates strategic priorities into structured plans with clear milestones, ownership, and success measures.
Establishes and maintains operating cadence (e.g., weekly, monthly, quarterly reviews).
Ensures initiatives align with enterprise governance requirements and standards.
Leads implementation of complex, cross-functional initiatives across BMO.
Standardizes governance forums, materials, and decision processes to ensure consistency and scalability of execution.
Cross-Functional Alignment & Stakeholder Management
Builds and leads interdependent teams that collaborate across functional groups (e.g., credit risk, strategy, collections, finance, business lines).
Aligns stakeholders on priorities, sequencing, and interdependencies.
Facilitates decision-making and helps resolve competing priorities.
Acts as a relationship manager to ensure alignment with enterprise and group objectives.
Fosters strong networks across teams to drive business outcomes.
Performance Tracking, Analytics & Reporting
Defines business requirements for analytics and reporting to support data-driven decision making.
Develops and maintains performance metrics, dashboards, and reporting frameworks.
Monitors progress, risks, dependencies, and outcomes; ensures clear visibility into results.
Breaks down complex problems, analyzes data, and provides actionable insights and recommendations.
Maintains disciplined tracking of commitments, dependencies, and follow-ups to ensure accountability and timely execution.
Measures, synthesizes, and communicates key achievements and impact, ensuring clear and consistent visibility of outcomes for leadership and governance forums.
Communication & Executive Enablement
Develops clear, concise, executive-ready materials for leadership forums.
Synthesizes complex information into structured insights and recommendations.
Communicates abstract concepts in simple, practical terms.
Supports consistent communication of priorities, progress, and outcomes across stakeholders.
Transformation, Process Improvement & AI Enablement
Assesses and adapts operational programs; develops new capabilities to support ongoing success.
Leads process improvement and reengineering to enhance scalability and effectiveness.
Supports adoption of advanced capabilities, including data, technology, and AI-driven solutions.
Anticipates trends and drives continuous improvement in ways of working.
Change Management & Delivery
Leads change management activities to support implementation and adoption of strategic initiatives.
Develops and executes change plans, including stakeholder engagement and readiness activities.
Identifies risks and issues, escalates where needed, and drives solutions to ensure successful delivery.
Provides coaching on complex strategic and business issues to enable effective outcomes.
Leadership, Culture & Risk
Fosters a culture aligned to BMO purpose, values and strategy; role models expected behaviours.
Promotes diversity, inclusion, and strong team collaboration.
Attracts, retains, and develops top talent; supports performance and career growth.
Operates at a group/enterprise-wide level as a senior specialist resource.
Applies the Risk Management Framework, taking measured risks and making sound, risk-informed decisions aligned with policies and regulatory requirements.
Qualifications
Experience & Expertise
Typically 9+ years of relevant experience and graduate degree in a related field (Business, Finance, Economics, or quantitative discipline) or equivalent experience.
Extensive experience in financial services, strategy, risk, consulting, or business transformation.
Strong understanding of retail credit risk, portfolio management, and/or model governance is an asset.
Recognized as a seasoned expert and thought leader with strong industry knowledge.
Execution Leadership & Transformation
Proven experience delivering complex, cross-functional initiatives with clear ownership of outcomes.
Demonstrated ability to translate strategy into structured plans, governance routines, and measurable results.
Experience with process improvement, reengineering, and large-scale transformation initiatives.
Exposure to data, technology, and AI-driven capabilities and their application to business performance.
Core Skills
Verbal & written communication skills – Expert.
Analytical and problem solving skills – Expert.
Influence and stakeholder management skills – Expert.
Collaboration & team skills with a focus on cross-group alignment – Expert.
Strong judgment and ability to manage ambiguity and complexity.
Data-driven decision making – Expert.
Salary:
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow. You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so you can build a meaningful career and thrive as a part of a winning culture. Sound like your kind of place? Then we should be co-workers.
Offices: First Canadian Place, 100 King Street, Toronto, ON M5X 1A1, CA · 111 W Monroe St, Chicago, IL 60603, US
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