Toronto, Ontario, Canada · Remote OK
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into a…
Skills: Customer Success Management, AI Prompting, LLM Utilization, Client Onboarding, Account Management
Toronto, Ontario, Canada · Remote Solely
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into a…
Skills: Customer Success Management, AI Prompting, LLM Utilization, Client Onboarding, Account Management
Toronto, Ontario, Canada · On-site
$100k–$110k/yr
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is commit…
Skills: Health Economics, Health Technology Assessment, Cost-effectiveness Model Design, Project Management, Client Relationship Management
Toronto, Ontario, Canada · On-site
Job Purpose This role is integral to the growth of Clore and achievement of the company objectives at store level. The Retail Store Assistant Manager is responsible for assisting the Retail Store Manager in all aspects o…
Skills: Leadership, Time Management, Communication, Team Collaboration, Talent Development
Toronto, Ontario, Canada · On-site
The Opportunity We’re seeking Category Advisor to deliver data-driven insights and strategic recommendations for a major national retail account. In this role, you will translate complex datasets into clear category stor…
Skills: Category Management, Syndicated Data Analysis, JDA Space Planning, Retail Link, Nielsen
Toronto, Ontario, Canada · Hybrid
Department: Finance Reports To: Chief Finance Officer Location: Toronto, ON (Hybrid with 2-3 days per week in office) Blue Moon Metals Inc. is seeking an experienced and strategic Finance Director to join our rapidly gro…
Skills: Financial Planning, Budgeting, Forecasting, Financial Modeling, IFRS
Toronto, Ontario, Canada · On-site
$65k–$75k/yr
We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canad…
Skills: Automotive Industry Knowledge, Dealership Operations, Vehicle Acquisition, Relationship Management, Data Analysis
Toronto, Ontario, Canada · Remote Solely
$127k–$161k/yr
Title: Director of Canada Communications Department: Communications Reporting to: Head of Communications Compensation: 127K - 161K CAD Location: Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, S…
Skills: Communications Strategy, Public Affairs, Media Relations, Team Management, Analytical Skills
Toronto, Ontario, Canada · On-site
$165k–$185k/yr
Company Description The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem d…
Skills: B2B Marketing Strategy, CRM Management, Lifecycle Marketing, Marketing Operations, Pipeline Attribution
Calgary, Alberta, Canada · On-site
Overview As a Estimating Lead at Linesight, you will lead highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will build on your vast indu…
Skills: Estimating, Project Management, Cost Analysis, Change Order Estimates, Business Development
Toronto, Ontario, Canada · On-site
Company Description If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes …
Skills: Supervisory Experience, Customer Service, Inventory Management, Staff Training, Merchandising
Toronto, Ontario, Canada · Hybrid
$110k–$120k/yr
At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a tr…
Skills: Financial Modeling, Scenario Planning, Unit Economics, Cost Allocation, Forecasting
Toronto, Ontario, Canada · Hybrid
$110k–$120k/yr
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Skills: Financial Modeling, Scenario Planning, Unit Economics, Cost Allocation, Profitability Analysis
Toronto, Ontario, Canada · On-site
$75k–$80k/yr
Who we are 369 Publishing produces 3 magazine — a quarterly publication and multimedia platform for Third Culture Individuals (TCIs): the globally shaped and culturally fluid, people who move between cultures, curr…
Skills: Art Direction, Visual Identity Design, Adobe Creative Suite, Figma, Generative AI
Toronto, Ontario, Canada · On-site
$75k–$80k/yr
Who we are 369 Publishing produces 3 magazine — a quarterly publication and multimedia platform for Third Culture Individuals (TCIs): the globally shaped and culturally fluid, people who move between cultures, curr…
Skills: Digital Editing, Content Strategy, AI Prompting, SEO, Analytics
Toronto, Ontario, Canada · On-site
Join AXA XL as a Broker Relationship Leader, where you will drive the growth and profitability of our portfolios across the Americas by fostering strong relationships with key brokers, key customers and Underwriting Team…
Skills: Relationship Management, Data Analysis, Insurance Product Knowledge, Negotiation, Communication
Toronto, Ontario, Canada · On-site
About Dokainish & Company Since 2011 Dokainish & Company has been providing world class professional consultancy services. We specialize in working diligently and collaboratively with our clients to achieve long-lasting …
Skills: Personal Support, Travel Coordination, Scheduling, Communication, Discretion
Toronto, Ontario, Canada · On-site
Company Description Since its creation in 2007 in the financial city of Frankfurt am Main, Solactive AG has grown to one of the key players in the indexing space. The German multi-asset index provider focusses on tailor-…
Skills: Office Management, Vendor Management, Event Planning, Facilities Coordination, Onboarding Logistics
Toronto, Ontario, Canada · On-site
$92k–$118k/yr
Drive critical change initiatives that help secure the future of banking technology. The Role Capco is seeking an experienced Change Manager to support a major banking client on strategic encryption and cryptography init…
Skills: Change Management, Stakeholder Management, Implementation Planning, Cryptography, Risk Mitigation
Toronto, Ontario, Canada · On-site
$18/hr–$22/hr
Job Description: Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fa…
Skills: Sales, Operational Management, Customer Service, Lead Generation, Membership Sales
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Manage the full customer lifecycle for telehealth clients, focusing on onboarding, value realization, and account expansion. Utilize AI-first workflows to draft communications and build logic-based questionnaires within the Bask platform.
Requires 5+ years of experience in Customer Success or Client Services within a SaaS or e-commerce environment. Candidates must be proficient in using LLMs as collaborators and possess strong communication and organizational skills.
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
A look into the day to day:
We're Looking For
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.
What You'll Do
Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.
In this job, you will:
The telehealth platform for commerce
Bask, the platform for telehealth, is a compliant, everyone accessible, no-code, software to launch and scale a direct-to-consumer telehealth business. By default, we provide electronic medical records (EMR), payment processing, pharmacy fulfillment and compounding, a website builder, and a patient management system. We are the Shopify for E-Prescribing.
Offices: New York, NY 10013, US
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