Strongsville, Ohio, United States · On-site
Position Summary Foundation Software, a rapidly growing, national provider of construction software and services, seeks a highly skilled, experienced Manager of Operations to join our growing Customer Success team. The M…
Skills: Process Optimization, CRM Configuration, Team Management, Workflow Development, Data Analysis
Strongsville, Ohio, United States · On-site
SUMMARY: To direct the overall activities of the branch to continually achieve the following four objectives: Serve the customers within our market area at a superior level. Continually strive to meet branch goals and ea…
Skills: Branch Management, Business Development, Credit Analysis, Staff Training, Customer Relationship Management
Birmingham, Alabama, United States · On-site
$110k–$204k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Java, SQL, Kafka, OpenShift, Dynatrace
Birmingham, Alabama, United States · On-site
$75k–$138k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum
Strongsville, Ohio, United States · On-site
As an Assistant Store Manager, you support the store manager in motivating associates to help customers create their own personal style and assisting with all operations. You provide one-of-a-kind service through relatio…
Skills: Leadership, Customer Service, Sales, Staff Training, Coaching
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Barberton, Ohio, United States · On-site
$65k–$85k/yr
We are seeking Manufacturing Quality Leaders for various Ohio facilities. We seek strong people leaders who can motivate, champion the PPG culture, and lead diverse quality teams that are responsive and accountable. Resp…
Skills: People Leadership, Quality Control Processes, Root Cause Analysis, Data Management, Excel
Strongsville, Ohio, United States · On-site
$91k–$186k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Agile Methodology, Scrum, Customer Solutions, Information Management, Organizational Analysis
Circleville, Ohio, United States · On-site
$100k–$140k/yr
We are actively looking for people leaders who can motivate, champion the PPG culture, and lead a diverse operational team focused on complex manufacturing processes for multiple Manufacturing Leadership roles in our Ohi…
Skills: Team Management, Lean Manufacturing, Six Sigma, Capex Project Management, Root-Cause Analysis
Barberton, Ohio, United States · On-site
$100k–$140k/yr
We are actively looking for people leaders who can motivate, champion the PPG culture, and lead a diverse operational team focused on complex manufacturing processes for multiple Manufacturing Leadership roles in our Ohi…
Skills: Team Management, Lean Manufacturing, Six Sigma, Capex Project Management, Root-Cause Analysis
Strongsville, Ohio, United States · On-site
$16/hr–$20/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Customer Engagement, Sales Coaching, Team Leadership, Performance Monitoring, Verbal Communication
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Strongsville, Ohio, United States · On-site
$16/hr–$20/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Customer Engagement, Sales Coaching, Team Leadership, Performance Monitoring, Verbal Communication
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Strongsville, Ohio, United States · On-site
$17/hr–$24/hr
Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Leadership, Customer Engagement, Coaching and Development, Operational Excellence, Visual Merchandising
Bath Township, Ohio, United States · On-site
$60k–$80k/yr
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of hom…
Skills: Leadership, Coaching, Performance Management, Operational Integrity, Compliance
Birmingham, Alabama, United States · On-site
$112k–$229k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Solution Architecture, Data Architecture, Enterprise Architecture Framework, Machine Learning, Risk Assessments
Strongsville, Ohio, United States · On-site
$15/hr–$18/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Team Leadership, Customer Service, Cash Handling, Conflict Resolution, Time Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee the configuration, optimization, and documentation of processes and systems for the Customer Success and Support teams. Manage a small team of operations specialists to ensure internal tools are aligned with organizational goals and operational efficiency.
Requires a Bachelor's degree in Business, Operations Management, or a related field with over 5 years of experience in operations or customer success. Must be proficient in configuring CRM and customer success platforms with strong analytical and communication skills.
Position Summary
Foundation Software, a rapidly growing, national provider of construction software and services, seeks a highly skilled, experienced Manager of Operations to join our growing Customer Success team. The Manager of Operations for Customer Success & Support will oversee the configuration, optimization, and documentation of processes and systems within the Customer Success and Support teams.
This role requires a strategic thinker who can manage the operational aspects of customer success workflows, ensuring that internal systems and processes are aligned with the team's goals and best practices.
The Manager of Operations will be responsible for maintaining and improving documentation, driving operational efficiency, and ensuring smooth coordination between the customer success, support functions and other internal departments.
This role includes management responsibilities, overseeing a small team focused on configuring and maintaining the systems and tools used by the Customer Success and Support departments.
Essential Functions and Responsibilities
Required Skills and Experience
At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.
Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!
Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.
Let us start your future at Foundation!
Foundation Software is an Equal Opportunity Employer.
Foundation Software: Leading Provider of Construction Software & Services
Since 1985, Foundation Software has delivered job cost accounting, project management and mobile applications, along with payroll and services for bookkeepers, to help contractors run the business side of construction. FOUNDATION® is a fully integrated construction accounting system that uses Microsoft® SQL Server® and suits a wide range of construction trades. The base system includes: Job Costing, Payroll, General Ledger, Accounts Payable, Accounts Receivable, Purchase Orders/Subcontracts, and CPA Audit/Review; plus it features the built-in "Genie" series of custom report and import/export designers. Optional add-on modules include: Service Dispatch, Document Imaging & Routing, the Executive Dashboard, Project Management, Scheduling, Equipment, Time & Material, Inventory, Fixed Assets, Unit Price Billing and Consolidated General Ledger. Foundation Software also offers FOUNDATION mobile® and Service Dispatch mobile® for iOS, Android and Web. FOUNDATION is available on-premise or on the cloud as FOUNDATION SaaS®. Construction Affiliations: ABC Business Partner CICPAC Business Partner CFMA AGC ASA IEC Bronze Partner Builder Exchange
Offices: 17800 Royalton Rd., Strongsville, OH 44136, US
There are currently 156 open management & leadership positions in Strongsville, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include PNC, PPG, Foundation Software, Union Home Mortgage Corp., Michaels Stores, among others. Browse the listings above to see every active employer.
Yes — 7 of the 156 open management & leadership positions offer remote or hybrid work (3 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
