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Oversee daily restaurant and bar operations to ensure high-quality customer service and effective staff supervision. Manage financial metrics, inventory, and compliance with health and safety regulations.
Requires a Diploma in Hotel Management, Food & Beverage, or a related field with at least 2 years of relevant experience. Must possess valid food handler or alcohol awareness certifications and demonstrated supervisory abilities.
JOB OVERVIEW:
Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:
FINANCIAL RETURNS:
ACCOUNTABILITY:
Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.
QUALIFICATIONS AND REQUIREMENTS:
Diploma in Hotel Management, Food & Beverage, or related field, with 2 years’ related experience or an equivalent combination of education and experience. Supervisory experience preferred. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and training abilities.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
Offices: Windsor Dials 1, Arthur Road, Windsor, Berkshire SL4 1RS, GB · 3 Ravinia Dr, Suite 100, Atlanta, Georgia 30346-2149, US · #13-00 Bugis Junction Towers, Singapore, 188024, SG · 22nd Floor, Citigroup Tower, #33 Huayuanshiqiao Road, Pudong New Area, 200120 Shanghai, CN
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