San Antonio, Texas, United States · Remote OK
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Team Leadership, Performance Coaching, Operational Metrics Analysis, Conflict De-escalation, Emotional Intelligence
San Antonio, Texas, United States · On-site
$128k–$173k/yr
Engineering Product Lifecycle Manager Company: The Boeing Company Boeing Defense, Space & Security (BDS) Mobility, Surveillance & Bombers (MS&B) is seeking an experienced and highly motivated Product Lifecycle Management…
Skills: Product Lifecycle Management, Configuration Management, Data Management, Team Leadership, Performance Management
Denver, Colorado, United States · On-site
$58k–$60k/yr
About CCS CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep ben…
Skills: Team Leadership, Performance Management, Work Order Management, Dispatch Coordination, Incident Response
San Antonio, Texas, United States · On-site
Location: 5810 San Pedro, San Antonio, Texas 78212 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a…
Skills: Customer Service, Reservation Management, Equipment Distribution, Time Management, Multitasking
San Antonio, Texas, United States · On-site
$100k–$125k/yr
Join Our Team as a Plant Manager - Shape Success, Drive Excellence! Are you a visionary leader passionate about operational excellence, team building, and continuous improvement? We're looking for an energetic, experienc…
Skills: Operational Excellence, Team Building, Continuous Improvement, P&L Management, Strategic Problem Solving
San Antonio, Texas, United States · On-site
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the compa…
Skills: Primary Care, Patient-Centered Medical Home, Medical Oversight, Population Health, Disease Management
San Antonio, Texas, United States · On-site
This position is for: Claim Assist Solutions, LLC To know more, visit us at http://claimassistsolutions.com ABOUT CLAIM ASSIST SOLUTIONS: Over 20 Years of Distinguished Excellence in Claims Solutions Claim Assist Solutio…
Skills: HR Operations, Benefits Administration, Compliance Management, HRIS Management, Employee Relations
Houston, Texas, United States · On-site
Overview Company Overview: Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part …
Skills: Consultative Selling, Business Development, Prospecting, Proposal Development, Contract Negotiation
San Antonio, Texas, United States · On-site
$90k–$100k/yr
Now Hiring: Bilingual Production Manager - Lead, Optimize & Drive Results! Are you a proactive leader with a passion for streamlining operations and driving results? We're seeking an experienced Bilingual Production Mana…
Skills: Production Management, Team Leadership, Process Optimization, Lean Manufacturing, Six Sigma
San Antonio, Texas, United States · On-site
Job Description It’s about insights that are out of sight. Are you ready to provide next level support to help deliver top-quality experience and service? Do you want the autonomy to improve processes and find solutions?…
Skills: Credit Analysis, Risk Assessment, Loan Portfolio Administration, Financial Reporting, Microsoft Office
San Antonio, Texas, United States · On-site
Job Description It’s about being the person that wants to see other succeed. Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue?…
Skills: Leadership, Workflow Management, Personnel Training, Performance Evaluation, Account Reconciliation
San Antonio, Texas, United States · On-site
$17/hr
Job DetailsLevel: ManagementJob Location: San Antonio, TX - San Antonio, TX 78230Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.75 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Restauran…
Skills: Leadership, Customer Service, Staff Supervision, Inventory Management, Quality Control
San Antonio, Texas, United States · On-site
$17/hr
Job DetailsLevel: ManagementJob Location: San Antonio, TX - San Antonio, TX 78230Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.75 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Restauran…
Skills: Leadership, Organizational Skills, Communication, Multitasking, Microsoft Word
San Antonio, Texas, United States · Remote OK
$122k–$203k/yr
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a ServiceNow Technical Architect and Subject Matter Expert, leading the design, implementation, and op…
Skills: ServiceNow Architecture, ITSM, ITOM, HRSD, SecOps
San Antonio, Texas, United States · On-site
Welcome to Whataburger Careers! Your Recipe for Impact — What You’ll Do As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Famil…
Skills: Restaurant Management, Leadership, Hospitality, Guest Service, Team Development
San Antonio, Texas, United States · On-site
Job DetailsJob Location: Summer Creek - San Antonio, TX 78213REEP Residential Lead Maintenance Technician – Job Description Location: On-Site Job Type: Full-Time FLSA Status: Non-Exempt (Hourly) Reports To: Community Dir…
Skills: HVAC Systems, Maintenance Operations, Team Leadership, Vendor Management, Budgeting
San Antonio, Texas, United States · On-site
$21/hr–$25/hr
Description Who We Are At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, in…
Skills: Pool Cleaning, Water Chemistry, Quality Control, Minor Repairs, Customer Service
San Antonio, Texas, United States · On-site
Job Description General Manager in Training JOB SUMMARY Are you interested in being part of one of the fastest growing quick service restaurant businesses in the industry? Domino’s Team Murph is now looking for people in…
Skills: Restaurant Operations, Staff Motivation, Customer Service, Inventory Management, Food Safety Compliance
Austin, Texas, United States · On-site
Job Description It’s about wanting to see others succeed. Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Does stepping into a leadership role exci…
Skills: Strategic Leadership, Data Analytics, Cloud-enabled Analytics, Enterprise Reporting, Software Engineering
San Antonio, Texas, United States · On-site
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Leadership, Haircutting, Coaching, Team management, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead and coach a team of Customer Service Advocates handling healthcare inquiries while driving operational metrics like FCR and CSAT. Manage real-time shift behaviors and support new hires through training and nesting periods.
Requires over one year of contact center experience with at least one year in a supervisory role using an empathetic management approach. Experience in health insurance or Medicaid environments and proficiency with remote collaboration tools are highly preferred.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
As a Team Lead, you are the ultimate culture champion, cheerleader, and strategic coach for a team of front-line Customer Service Advocates. Your mission is to support, develop, and inspire your team as they handle 50–70 daily healthcare customer inquiries. You understand that to take care of our members, we must first take care of our people; you lead with empathy, active listening, and a psychological safety-first approach to help your team navigate high-volume days without burnout. You will guide them through our comprehensive training program, manage real-time shift behaviors, and directly impact our First Call Resolution (FCR) and CSAT goals. You ensure your team works with empathy, guiding vulnerable populations and Medicaid members to simplify their healthcare experience.
Please Note: This is a Fixed-Term role, valid from your start date through February 28, 2027.
Provide daily motivation, side-by-side coaching, and regular 1-on-1 performance development sessions centered on constructive, empathetic feedback and career pathing.
Monitor, analyze, and drive daily operational metrics including First Call Resolution (FCR), Average Handle Time (AHT), Quality Assurance (QA) compliance, and schedule adherence while keeping a pulse on team morale and mental well-being.
Nurture and guide new hires through their initial paid training and nesting periods, enforcing 100% attendance and video-on guidelines by building trust, setting compassionate expectations, and guaranteeing long-term system confidence.
Serve as the first line of defense for complex member queries regarding claims, benefits, or medical eligibility, advocating for both the member and your agent to reduce frontline frustration.
Manage real-time schedule adherence across standard shift windows to ensure proper coverage limits are met, while demonstrating understanding and flexibility for unique remote worker challenges.
Foster an inclusive, supportive virtual community where team members feel heard, valued, and empowered to bring their authentic selves to work.
1+ years of experience in a contact center or BPO environment, with at least 1 year of experience directly supervising or mentoring front-line customer care teams using an empathetic, people-first management approach.
Experience working within a health insurance, medical, or Medicaid/vulnerable population environment is highly preferred.
Demonstrated emotional intelligence (EQ) with a proven ability to de-escalate stressful situations, prevent frontline agent burnout, and support diverse teams.
Highly skilled at navigating Windows PC applications, remote team tools (Slack, Zoom, Teams), and utilizing digital metrics dashboards to make data-driven decisions.
Ability to support a remote team while keeping a strict eye on metrics, corporate data security, and client policy compliance.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Digital Customer Experience. Trust & Safety. AI Services.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Offices: 1650 Independence Dr, New Braunfels, Texas 78132, US · 24th Street corner 7th Avenue, 17th Floor, Twenty Four Seven McKinley Building,, Taguig, Metro Manila 1634, PH · E. Aguinaldo Highway corner Nueno Avenue, 2F, Lumina Point, Imus, Cavite 4103, PH · 962 Aurora Blvd, Quezon City, National Capital Region, PH · 5 Apacible Street, Poblacion, Batangas 4200, PH
There are currently 2,742 open management & leadership positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, UT Health SA, Greehey CCRI, Frost, USAA, Circle K, among others. Browse the listings above to see every active employer.
Yes — 339 of the 2742 open management & leadership positions offer remote or hybrid work (108 remote, 231 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
