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$45k–$50k/yr
Full-time
Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Signing bonus, Training & development
Posted 74d ago
~40 hrs/week
Responsibilities
The Account Manager oversees daily operations, ensures high service quality, and maintains strong client relationships through regular site visits and inspections. They are also responsible for managing cleaning staff, coordinating new account onboarding, and ensuring consistent staffing coverage.
Requirements
Candidates must have at least 2 years of experience in account management, operations, or service-based industries. Strong communication, organizational skills, and the ability to work consistent evening hours are required.
Full job description
Benefits:
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Job Title: Account Manager Location: Roanoke, VA Company: 360clean
Position Overview: The Account Manager is responsible for overseeing day-to-day operations, client satisfaction, and service quality across assigned accounts. This role serves as the primary point of contact for customers, ensuring consistent communication, proactive problem-solving, and high service standards. The Account Manager will also support staffing, inspections, and operational execution to ensure long-term client retention and growth.
Schedule: This role requires a flexible schedule to support evening operations, typically working either 2:00 PM – 11:00 PM or 3:00 PM – 12:00 AM. Occasional daytime availability may be needed for client meetings and onboarding.
Key Responsibilities:
Serve as the primary point of contact for all assigned client accounts
Build and maintain strong client relationships through regular communication and site visits
Conduct routine quality control inspections during evening service hours
Address and resolve client concerns within a timely manner
Coordinate onboarding of new accounts, including walkthroughs, key collection, and service setup
Manage and support cleaning staff and subcontractors across assigned accounts
Assist with recruiting, interviewing, and onboarding of new cleaners as needed
Ensure proper staffing coverage for all scheduled services
Monitor service performance and implement improvements where needed
Maintain accurate documentation of inspections, client interactions, and service updates
Support monthly and quarterly client meetings and reporting
Collaborate with leadership on operational improvements and account growth opportunities
Qualifications:
2+ years of experience in account management, operations, or service-based industries
Strong communication and relationship-building skills
Highly organized with the ability to manage multiple accounts and priorities
Problem-solver with a proactive and solutions-oriented mindset
Ability to work evening hours consistently
Experience in janitorial, facilities management, or service industry preferred but not required
Compensation & Benefits:
Salary: $40,000 – $50,000 annually
Health insurance included
Gas stipend provided
Performance-based bonus opportunities
Eligibility for expanded benefits package after 6 -9 months
Growth opportunities within a rapidly expanding multi-market organization
What Success Looks Like:
High client retention and satisfaction across all assigned accounts
Consistent service quality with minimal issues or complaints
Strong team stability and staffing coverage
Proactive communication and ownership of all assigned accounts
Why Join Us: At 360clean, we are building a best-in-class commercial cleaning organization with a focus on systems, people, and long-term growth. This role offers the opportunity to be part of a fast-growing company with strong leadership, clear expectations, and real advancement potential.
The innovative leader of the commercial cleaning industry!
Industry
Facilities Services
Company size
201-500 employees
Founded
2005
Headquarters
Mount Pleasant, South Carolina
LinkedIn followers
852
360clean is the innovative leader of the commercial cleaning industry. 360clean provides services to a large number of industry types. Through an expanding network of expertly trained Owner Operators, 360clean has created a company that delivers consistent and quality service to office, building and property managers.
360clean remains committed to remaining the innovative leader of the janitorial services industry. This has been accomplished through multiple corporate objectives, which include specializing the delivery of janitorial services and revolutionizing the janitorial sector of franchising.
We specialize in providing janitorial services for medical offices and other commercial offices that desire to have a clean, yet germ free environment. 360clean innovated "cleaning for health" and now we are using this approach in all facilities. Our specialized approach to janitorial services protects your employees and clients from illness causing germs while protecting your companies bottom line.
Our leadership team focuses the operations of 360clean around providing every client with quality, consistent service. 360clean hires employees who share this same philosophy.
Offices: 75 Port City Landing, Suite 110, Mount Pleasant, South Carolina 29464, US
How many Management & Leadership jobs are open in Roanoke, VA right now?
There are currently 350 open management & leadership positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Roanoke, VA?
Companies currently hiring include Carilion Clinic, Würth Industry USA, Kroger, Starbucks, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Roanoke, VA?
Yes — 24 of the 350 open management & leadership positions offer remote or hybrid work (11 remote, 13 hybrid).
How do I apply for Management & Leadership jobs in Roanoke, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.