Description We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have pr…
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Programme Manager
Greater London, England, United Kingdom · On-site
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Full-time
Competitive Remuneration, Training And Development, Career Opportunities
Posted 5d ago
~38 hrs/week
Responsibilities
Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets. Create and execute agile business plans to recruit and retain customers through strategic targeting and in-store events.
Requirements
Proven leadership and business management experience in a fast-paced retail environment. Proficiency in strategic planning, financial management, and computer systems including Microsoft Excel is required.
Full job description
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses others' development needs and bolsters their abilities
⁃ Anticipates, recognizes, and meets customers' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel
Related keywords
Prestige BeautyPoint Of SaleConsumer InsightsFront Line MarketingRetail ManagementKPIsCustomer ServiceBusiness PlanningSales TargetsEstée Lauder
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
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How many Management & Leadership jobs are open in Milton Keynes, United Kingdom right now?
There are currently 271 open management & leadership positions in Milton Keynes, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Milton Keynes, United Kingdom?
Companies currently hiring include Securitas Group, Computacenter Germany AG & Co. oHG, Santander, bp, Greenjets, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Milton Keynes, United Kingdom?
Yes — 127 of the 271 open management & leadership positions offer remote or hybrid work (11 remote, 116 hybrid).
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