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The Lead Technical Product Owner serves as the bridge between business strategy, product vision, architecture, and engineering execution. This role is responsible for driving the technical product roadmap, defining scalable solutions, managing product backlogs, and ensuring successful delivery of complex enterprise capabilities.
The ideal candidate possesses a strong combination of product ownership, solution architecture, enterprise integration, and software engineering expertise. This individual will partner closely with business stakeholders, architects, engineering teams, and operations partners to deliver reliable, scalable, and secure technology solutions while continuously improving delivery efficiency through automation and AI adoption.

Key Responsibilities

Product Strategy & Ownership

• Own and manage the technical product backlog, roadmap, priorities, and delivery commitments.
• Translate business objectives into technical capabilities, features, epics, and user stories.
• Drive backlog refinement, PI planning, release planning, and sprint execution activities.
• Partner with Product Managers, business stakeholders, architects, QA, and engineering teams to ensure successful delivery.
• Prioritize features, enhancements, technical debt, and operational improvements based on business value and risk.
• Establish clear product goals, success metrics, and delivery milestones.

Technical Leadership

• Act as the primary technical product owner for assigned products and platforms.
• Lead solution architecture discussions and ensure alignment between design and implementation.
• Define and review High-Level Design (HLD) and Low-Level Design (LLD) artifacts.
• Assess technical feasibility, dependencies, and implementation risks.
• Collaborate with engineering leaders to establish scalable and maintainable solutions.
• Drive modernization, automation, and continuous improvement initiatives.

Enterprise Integration & Solution Design

• Own end-to-end integration strategy across enterprise applications and platforms.
• Define data flow architecture, API contracts, integration patterns, and interface specifications.
• Ensure alignment between upstream and downstream systems.
• Partner with architects and engineering teams to establish reusable integration standards and best practices.
• Coordinate cross-functional efforts to deliver seamless customer and business experiences.

Production Stability & Operational Excellence

• Own operational readiness, platform stability, and service reliability.
• Lead incident triage, root cause analysis, and corrective action efforts.
• Troubleshoot application and integration issues using logs, monitoring, and observability tools.
• Ensure timely resolution of production issues and drive preventative improvements.
• Partner with SRE, Operations, and Engineering teams to improve platform performance and reliability.

Quality, Security & Compliance

• Ensure solutions meet enterprise non-functional requirements including performance, scalability, availability, security, and resiliency.
• Drive secure design practices and ensure compliance with corporate security standards.
• Validate authentication, authorization, and data protection requirements.
• Support disaster recovery, business continuity, and audit readiness initiatives.

Testing & Release Management

• Coordinate end-to-end testing strategies across multiple systems and teams.
• Ensure release readiness through comprehensive validation and stakeholder alignment.
• Support deployment planning, production cutovers, and post-release monitoring.
• Partner with QA teams to improve testing automation and quality processes.

Consumer & Stakeholder Support

• Lead or actively support consumer onboarding and enhancement requests.
• Serve as the primary technical point of contact for stakeholders and partner teams.
• Manage cross-functional dependencies and remove delivery blockers.
• Help keep teams aligned, focused, and on track to meet commitments.

AI Adoption & Engineering Productivity

• Champion AI adoption across product and engineering teams.
• Drive the use of AI as the default approach for routine tasks, documentation, analysis, troubleshooting, and development activities.
• Educate teams on effective AI usage, prompt engineering, and responsible AI practices.
• Identify opportunities to improve productivity, quality, and speed through AI-enabled solutions.
• Measure and communicate productivity gains achieved through AI adoption.

Technical Readiness Expectations

• Ensure code repositories and applications can be successfully built and executed within local development environments.
• Maintain hands-on understanding of system architecture, deployments, and troubleshooting processes.
• Review application logs, monitoring dashboards, and diagnostic information as needed.
• Support engineering teams in identifying and resolving complex technical issues.
• Maintain sufficient technical depth to participate in design reviews, architecture discussions, and production support activities.

Success Measures

• On-time delivery of roadmap commitments.
• Platform stability, reliability, and performance improvements.
• Successful execution of enterprise integrations and technical initiatives.
• Reduction in production incidents and operational risks.
• Improved engineering productivity and AI adoption metrics.
• Stakeholder satisfaction and business value realization.
• Reduction of technical debt and improved delivery predictability.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• Strong technical knowledge on the entity relationship in PostgreSQL with experience in determining data integrity issues across multiple applications.
• 8+ years of experience in software engineering, solution architecture, systems integration, or product ownership.
• 5+ years of experience as a Technical Lead.
• 2+ years experience with writing DB scripts for data extraction and analysis.
• Strong experience with Agile and SAFe delivery methodologies.
• Experience with API-based architectures and enterprise integrations.
• Strong understanding of cloud platforms, CI/CD, DevOps, and modern software development practices.
• Experience with production support, troubleshooting, and root cause analysis.
• Ability to read code, understand architecture, and collaborate effectively with development teams.
• Excellent communication, stakeholder management, and leadership skills.
• Experience in troubleshooting the issues using logs, DB queries and and knowledge on monitoring tools like Dynatrace, Splunk etc.
• Understanding of event driven architecture.
• Experience with observability and monitoring platforms such as Splunk, Dynatrace, App Insights, or similar tools.

Preferred Qualifications

• Experience as data steward is plus.
• Basic knowledge on the Azure Databricks and PySpark is good to have.
• SAFe Scrum Agilist or Product Management certifications.
• Experience leading large-scale enterprise initiatives.
• Experience driving AI-assisted software development and engineering productivity improvements.
• Cloud certifications (Azure or GCP).

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.